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Larry H. Miller Subaru Boise

Boise, ID

4.8
1,506 Reviews

11196 West Fairview Ave

Boise, ID

83713

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Showing 1,506 reviews

December 01, 2019

We had excellent dealership experience while buying our Subaru Forester Premium. The management staff at the dealership were extremely friendly and helpful. Strongly recommend Larry H. Miller Subaru Boise! More

by Pranav Sharma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Webster, Dylan Bates
Dec 02, 2019 -

Larry H. Miller Subaru Boise responded

It's great to hear from you! We appreciate your excellent review and hope to work with you again soon. Congratulations again on your new Subaru Forester! - Ty Leuthold, General Manager

December 01, 2019

Everyone was knowledgeable, helpful and patient while I asked the questions I wanted answered. I didn’t feel rushed or pressured to make a decision. More

by Karleenorma
Recommend Dealer
Yes
Employees Worked With
Jonathan Young
Dec 02, 2019 -

Larry H. Miller Subaru Boise responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Ty Leuthold, General Manager

November 30, 2019

I was impressed at how quickly they completed the work. The Service staff was friendly and explained the work that was completed. They also provided details on the new battery warranty. More

by ASmith
Recommend Dealer
Yes
Employees Worked With
Don Coatsworth
Dec 02, 2019 -

Larry H. Miller Subaru Boise responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Ty Leuthold, General Manager

November 30, 2019

Taking my car in for service turned into more of a positive experience than one who just walks in would expect. Their kindness and professionalism was outstanding. I even asked Ryan how I could my ex More

by Cindy W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hatch
Dec 02, 2019 -

Larry H. Miller Subaru Boise responded

Thank you for taking the time to review us, Cindy! We hope you will continue to come to see us in the future! - Ty Leuthold, General Manager

November 30, 2019

Very happy with my experience. I am very happy with my experience with the staff, and especially Braxton Robinson. He was very helpful explaining everything, especially the electro More

by Grace
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Braxton Robinson
Dec 02, 2019 -

Larry H. Miller Subaru Boise responded

Thank you for taking the time to review our dealership! Be sure to let us know if there is anything that you need moving forward. - Ty Leuthold, General Manager

November 30, 2019

Three recalls on my 2017 Impreza. Took way longer than what was quoted. Waiting room allows pets which makes it really difficult for people with pet allergies. It would be better to have separate areas fo More

by Birdie19
Recommend Dealer
Yes
Employees Worked With
Don Coatsworth
Dec 02, 2019 -

Larry H. Miller Subaru Boise responded

Thank you for your feedback! If there is anything else that we could have done to improve your visit or the comfort of your waits, please don’t hesitate to let us know. We hope to work with you again soon! - Ty Leuthold, General Manager

November 29, 2019

So efficient and so nice. Got me in and out in the time they told me. Explained the services that were being done and were quick to answer any questions. More

by botkin.cheryl
Recommend Dealer
Yes
Employees Worked With
Christopher, Don Coatsworth
Dec 02, 2019 -

Larry H. Miller Subaru Boise responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Ty Leuthold, General Manager

November 29, 2019

I am pleased with the inspections that are done when I go for an oil change. It pinpointed some problems and repairs that needed attention! More

by d.fouraker
Recommend Dealer
Yes
Employees Worked With
Jeff in service dept
Dec 02, 2019 -

Larry H. Miller Subaru Boise responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Ty Leuthold, General Manager

November 28, 2019

Terrible customer service. Nobody greeted me either at vehicle drop off or pickup. Multiple employees walked right past me as if I were not there. Service to headlight was not performed as requested. More

by teamhewett
Recommend Dealer
No
Employees Worked With
Jason Brumpton
Dec 02, 2019 -

Larry H. Miller Subaru Boise responded

Thank you for your feedback. It’s disheartening to hear that you didn’t experience the excellent customer service we aim to provide. We would like the chance to learn more about your visit in order to help you get the answers you’re looking for and to improve the services we offer. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time. - Matt Heffner, Service Manager, 208-947-6362

November 28, 2019

Very friendly and helpful. They fixed and inspected my car. I am married to a 30 master tech and everything they pointed out to me was correct and fi More

by Harley
Recommend Dealer
Yes
Employees Worked With
I only had a first name. Ryan
Dec 02, 2019 -

Larry H. Miller Subaru Boise responded

Thanks for the great positive review, Harley! Come back again soon if there's anything else Ryan or the team can assist you with. - Ty Leuthold, General Manager

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