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Larry H. Miller Subaru Boise

Boise, ID

4.8
1,506 Reviews

11196 West Fairview Ave

Boise, ID

83713

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Showing 1,506 reviews

December 04, 2019

Smooth as can be, flawless in & out! No appointment was no problem. WiFi was solid, customer area was very comfortable, and got some reading done. More

by DrCruiser
Recommend Dealer
Yes
Employees Worked With
Don Coatsworth
Dec 05, 2019 -

Larry H. Miller Subaru Boise responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Ty Leuthold, General Manager

December 04, 2019

The service people I worked with were cordial and knowledgeable and work was done ahead of schedule. Very pleased with work and will return again More

by Karbandit
Recommend Dealer
Yes
Employees Worked With
Don Coatsworth
Dec 05, 2019 -

Larry H. Miller Subaru Boise responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Ty Leuthold, General Manager

December 02, 2019

oil change. It took over 2 hours to do an oil change. It's a express oil change. I wouldn't use the service, but we got free oil changes when we purchased our car More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Coatsworth
Dec 02, 2019 -

Larry H. Miller Subaru Boise responded

It’s unfortunate to hear that your service experience took longer than expected, Jason. We try our hardest each day to provide a quick and easy visit for all of our customers. If there is anything else that we can do for you or if you have any other concerns, please give me a call and I’d be happy to assist. - Matt Heffner, Service Manager, 208-947-6362

December 02, 2019

Your rep Liz was very efficient, professional and personable Liz was a pleasure to deal with. She explained the work to be done in a concise manner. Your mechanics are obviously very knowledgeable, the work was More

by loshawr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz
Dec 03, 2019 -

Larry H. Miller Subaru Boise responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you or your vehicle in the future! - Ty Leuthold, General Manager

December 02, 2019

Friendly, efficient service!! Took my car right in, checked all tires for light, oil and checks completed in a timely manner! Washed vehicle. Thank you!!! More

by Satisfied customer
Recommend Dealer
Yes
Employees Worked With
Don Coatsworth
Dec 03, 2019 -

Larry H. Miller Subaru Boise responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Ty Leuthold, General Manager

December 02, 2019

All Subaru staff were friendly, knowledgeable, and helpful. I received excellent service. Overall purchase process was reasonably short and hassle free. i would recommend Subaru to family and frien More

by wildadventurer
Recommend Dealer
Yes
Employees Worked With
Kyle Boline, Brian Fout
Dec 03, 2019 -

Larry H. Miller Subaru Boise responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Ty Leuthold, General Manager

December 02, 2019

No better place to purchase a car ESPECIALLY a SUBIE I never felt as if i was being ripped off and was treated with respect from everyone that i had contact with. I bought my outback and a used truck fro More

by sousag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Boline
Dec 03, 2019 -

Larry H. Miller Subaru Boise responded

It's great to hear from you! We appreciate your excellent review and hope to work with you again soon. - Ty Leuthold, General Manager

December 01, 2019

Great first experience I enjoyed my first car buying experience. Neil answered all of my questions, was patient and very helpful. Even after purchasing the vehicle he has re More

by Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Bryant
Dec 02, 2019 -

Larry H. Miller Subaru Boise responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Ty Leuthold, General Manager

December 01, 2019

Enjoyed working with Evan on buying my new Subaru. He was friendly and knowledgeable, and listened to my wants/needs. The process was fast and easy, and I felt everybody was trustworthy and working to get me More

by Arit13
Recommend Dealer
Yes
Employees Worked With
Evan Moe
Dec 02, 2019 -

Larry H. Miller Subaru Boise responded

Thank you for choosing our dealership! Evan and the team were happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Ty Leuthold, General Manager

December 01, 2019

Customer service in service area could use work, I’ve had several frustrating experiences here. I made my appointment so I didn’t have to wait and I was told when I arrive I could wait two hours for an oil c More

by Tamy1988
Recommend Dealer
No
Employees Worked With
I don’t remember the people’s names on the people I worked with.
Dec 02, 2019 -

Larry H. Miller Subaru Boise responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had several negative service experiences at our dealership. We strive to offer a top-notch visit for all of our customers. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Matt Heffner, Service Manager, 208-947-6362

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