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Larry H. Miller Subaru Boise

Boise, ID

4.8
1,506 Reviews

11196 West Fairview Ave

Boise, ID

83713

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Showing 1,506 reviews

February 03, 2020

Everyone that helped me here was so nice & really helped me understand the process! They got me into my perfect car and ensured that I got the best deal! Brett was especially helpful ensuring that I knew ex More

by Yolanda
Recommend Dealer
Yes
Employees Worked With
Brett, Christian
Feb 04, 2020 -

Larry H. Miller Subaru Boise responded

It's great to hear from you, Yolanda! We appreciate your excellent review and hope to work with you again soon. - Ty Leuthold, General Manager

February 03, 2020

Could not have been more professional, it was about the customer (me) not about the salesperson or finance employee. It is why I came back to this dealership to buy my new car. Thanks More

by stevegrnt504
Recommend Dealer
Yes
Employees Worked With
Troy, Salesperson , Brent Gibson
Feb 04, 2020 -

Larry H. Miller Subaru Boise responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Ty Leuthold, General Manager

February 03, 2020

The staff at Larry H. Miller Subaru Boise were very kind. They made sure that all of my needs and questions were met. They kept me informed via text messages and phone calls. They were willing to have my car More

by Qkensey
Recommend Dealer
Yes
Employees Worked With
Jason Brumpton , Neil Bryant
Feb 04, 2020 -

Larry H. Miller Subaru Boise responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Ty Leuthold, General Manager

February 03, 2020

slick I show up at a random time, the door goes up, I drive in, say "hello, service," walk away, spend 30 minutes on the phone in a corner of the showroom, More

by NoNonsense
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2020 -

Larry H. Miller Subaru Boise responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Ty Leuthold, General Manager

February 03, 2020

Extremely poor service Had some work done including coolant system service. Immediately upon driving noticed loud fan on all the time, but we live 3 hours away. Decided to More

by hmclane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob
Feb 06, 2020 -

Larry H. Miller Subaru Boise responded

Heidi, thank you for making us aware of your concerns regarding the diagnosis your vehicle received. I want to assure you that our team works hard to provide a comprehensive, honest diagnosis and pricing. I’d appreciate the chance to learn more about your return visit to our dealership to better understand what occurred and why we were unable to find you a viable solution to your vehicle’s issues. Please give me a call at your earliest convenience and we can get to the bottom of this together. Thank you for your time. - Matt Heffner, Service Manager, 208-947-6362

Feb 13, 2020 -

hmclane responded

Just had the coolant system properly serviced locally. They burped the system which was 'full of air" and added coolant. To be clear I was happy with the service that I had on Nov. 1, but because I drove away with improperly performed service, then when I returned am told any problem that my car has nothing to do with the prior work that you performed and that you don't have time to take a look at it, knowing I drove 3 hours and was only in town 2 days, I quite simply do not trust your dealer service department,

February 03, 2020

Oil change It was a good experience. The advisor was great. Service was efficient and quick. Answered all my questions. I have complete confidence in the deale More

by dpenney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hefner
Feb 04, 2020 -

Larry H. Miller Subaru Boise responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Ty Leuthold, General Manager

February 03, 2020

90K Service I discussed what needed to be done with Jason the service advisor. He was up front about the cost and time involved. He contacted me and let me know More

by Bob Syringa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Brumpton
Feb 04, 2020 -

Larry H. Miller Subaru Boise responded

Thank you for taking the time to review our dealership, Bob. We are happy to have earned your recommendation. Come visit us again soon! - Ty Leuthold, General Manager

February 02, 2020

60,000 mile service was extremely high. A single air bag replaced.crapy impeachment farce on tv. Exlent schulfer service to VA and back after my appointments. More

by Koontz69
Recommend Dealer
Yes
Employees Worked With
Matt Hefner
February 02, 2020

Always great service at Larry H Miller Subaru. I needed my 2017 Subaru Forester serviced before a ski trip. The only disappointment was the car wash did not get my entire car clean...specially the tires More

by Silverfoxski
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 03, 2020 -

Larry H. Miller Subaru Boise responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Ty Leuthold, General Manager

February 02, 2020

recall work on older Subaru I was in before the appointment time and out before the estimated time. Extremely friendly and helpful staff. I have confidence that they do a thoro More

by noyogirl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Young man at the last workstation.
Feb 03, 2020 -

Larry H. Miller Subaru Boise responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Ty Leuthold, General Manager

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