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Larry H. Miller Subaru Boise

Boise, ID

Overview
Reviews
Vehicles
4.8
1,509 Reviews
Call Dealership (208) 514-0903
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11196 West Fairview Ave

Boise, ID

83713

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Showing 1,509 reviews

March 21, 2024

Responsive, professional, personable, staff; thanks for being quick to help with my concerns and using warranty. More

by Consultdebbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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March 21, 2024

Very quick and good service. All personnel were nice and helpful. They even washed my car More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Kennedy
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March 21, 2024

Very pleased with the service department as long as the service covered by the maintenance contract or under the car warranty. More

by Marvel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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March 20, 2024

Had to wait almost 3 hours for financial staff to finish deal. Took 3 days and several phone calls to get my starlink account information from dealer More

by Marosijuliska
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Abrahamian, Kent Cattron
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Mar 21, 2024 -

Larry H. Miller Subaru Boise responded

It’s unfortunate to hear that your car buying experience has taken longer than expected. We try our hardest each day to provide a quick and easy sales process for all of our customers. If you have any additional questions or concerns as we work to finalize things, please don’t hesitate to give me a call. - Ty Leuthold, General Manager, (208) 947-6310

March 20, 2024

Every time I go to have my car in to be service the people that waited on me and the time my car is done are very polite and even the techs keeps me I formed on how things are going. I will continue to More

by dakafrank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Frost
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Mar 21, 2024 -

Larry H. Miller Subaru Boise responded

Thank you for taking the time to share your positive feedback. Our team works hard to make sure each customer is satisfied, and it's wonderful to hear that we were able to meet your needs. We hope that you will continue to choose our dealership for all of your automotive needs.

March 19, 2024

I think they try to be customer friendly. It’s hard to satisfy most people when dealerships charge ridiculous prices. More

by Bo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenity Smith
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March 19, 2024

All of the staff were very friendly and helpful especially our salesman Chris. The process went well and we are happy with our vehicle. More

by bertoncellojudy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Krake, Kent Cattron, Kris Klein
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March 19, 2024

Noah was a phenomenal sales rep with excellent social skills and Dustin the Finance Manager was a paragon of professionalism. More

by Charlie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah , Dustin Archer
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March 16, 2024

Fast, efficient service! Ellie was so kind and helpful. One of my best experiences at Subaru...and they have all been great! More

by Mymontanapaint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellie
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March 15, 2024

Our salesman was fine. The facilities is clean and neat. Everybody was friendly right up until you start to make the deal and they tell you one thing for your trade-in valu More

by Oilerdad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales. Ken, Braxton Robinson
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Mar 21, 2024 -

Larry H. Miller Subaru Boise responded

Oilerdad, while it's reassuring to hear about your positive remarks regarding our salesman and facilities, it's clear that other aspects of your experience did not meet expectations. We take your feedback on the vehicle delivery process seriously and are keen to address and improve this aspect of our service. Your insights are invaluable to us as we strive to enhance every customer's experience. - Ty Leuthold, General Manager, (208) 947-6310

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