Larry H. Miller Subaru Boise

Matt told me car would be done at 3:40. Waited over an hour in lobby- no car pulled to finished lane, no call out of name, no text that it was finished. Finally flagged another service rep Waited over an hour in lobby- no car pulled to finished lane, no call out of name, no text that it was finished. Finally flagged another service rep who found the car close to 5pm. Very unhappy that I was never contacted about the service finish and that I sat for over an hour waiting for info. Very poor communication. More

Great customer service. They go above and beyond to make sure the customer is not inconvenienced. They go above and beyond to make sure the customer is not inconvenienced. More

My mother waiting in the lobby for 2 hours for an oil change. Text messages and voice mails to my cell phone were unanswered due to me being at work. The staff should have gone to her in the lobby waitin change. Text messages and voice mails to my cell phone were unanswered due to me being at work. The staff should have gone to her in the lobby waiting. She had no idea the car was ready. How much longer would she had waited if I didn’t see the messages and called? More

The staff are very professional and friendly. Everything is handled quickly and efficiently. I was able to have coffee across the street and my car was done before I could even finish the cup. I Everything is handled quickly and efficiently. I was able to have coffee across the street and my car was done before I could even finish the cup. I really appreciated being notified by text what additional repairs were recommended and when my car was done. Great place to get service! More