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Larry H. Miller Subaru Boise

Boise, ID

4.8
1,509 Reviews

11196 West Fairview Ave

Boise, ID

83713

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Showing 1,509 reviews

July 20, 2024

The people working at this dealership were attentive and seemed to work efficiently through our purchase. Tyler, our sales rep, kept in communication with me via text during the weeks we were deciding. More

by easleyjen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
July 20, 2024

They are amazing very polite, quick turn around great environment to wait in good service people More

by Rainefa@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn bowman
July 20, 2024

Customer service is superb! Very friendly and checks if you need anything during your wait . The service guys are fast and friendly More

by Reginaabney67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hefner, Chris Hayes, Elizabeth Kennedy, Danny Boyd, Jason Brumpton, Trenity Smith, Tanya Martin, Chloe Jorgensen, Jennifer Norrie, Kristen Carter
July 18, 2024

Took 6 hours to purchase and then I had to do my own research to get beter financing than what I got so had to redo the deal was not informed that I could get a better deal on another car with extra opt More

by 1946treasure
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Hull, Cameron Presher
Jul 20, 2024 -

Larry H. Miller Subaru Boise responded

Thank you for taking the time to share your feedback with us. I'm sorry to hear about the challenges you faced during your recent purchase. It is clear that your experience was far from satisfactory, and for that, I sincerely apologize. Regarding the trade-in value, I'm sorry you felt the offer was unfair. Our goal is to provide a transparent and satisfactory experience for all our customers, and it’s clear we fell short in your case. Please contact me directly so we can discuss this further and see how we can make it right. Your feedback is valuable, and we want to ensure a better experience in the future. - Ty Leuthold, General Manager, (208) 947-6310

July 18, 2024

This was a service visit. All advisors were courteous. I have found the female advisors to be a great addition to the service culture at this dealership. More

by ckripke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellie Ashbrook
July 17, 2024

Truly appreciate their service staff, but had to ask for the special discount and the car wash I literally scheduled my oil change around. No problems other than having to ask and advocate for myself. Very More

by kristinareininger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenity Smith
July 04, 2024

They serviced our vehicle in a timely manner. They charged a fair price. They were very professional. More

by nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Carter
Jul 06, 2024 -

Larry H. Miller Subaru Boise responded

Thank you for your wonderful feedback. Our team works hard to make sure each customer is happy with their experience, and it's great to hear that we were able to meet your needs. We hope that you will come back to see us soon.

June 25, 2024

We were very happy with our experience at Larry Miller. Lance Hull was very helpful More

by lodigirl55
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Archer, Lance Hull
June 18, 2024

Today's visit was perfect. No surprises ,only what we expected Ellie was great and we will use her again More

by Lauriekellerrealty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellie , Elizabeth Kennedy
Jun 20, 2024 -

Larry H. Miller Subaru Boise responded

We're glad to hear that you had a positive experience at our dealership and that our team was able to assist you in a friendly and professional manner. Thank you for choosing us for your automotive needs and we hope to see you again soon.

June 17, 2024

Very professional and attentive to my time and needs, concerning my car Outback Wilderness... This dealer has been AMAZING More

by mlmarticorena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hefner
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