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Larry H. Miller Subaru Boise
Boise, ID
1,506 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,506 reviews
December 10, 2018
Service Great service! No complaints. I would recommend this dealership. They said 1 hour and were right on time. They went over all paperwork with me after s Great service! No complaints. I would recommend this dealership. They said 1 hour and were right on time. They went over all paperwork with me after servicing my CrossTrek. More
by Silver fox
Employees Worked With
Kyle Adams
November 27, 2018
Great professional group It is great you offer the “express service!” I live out of Boise area, so it becomes very convenient to stop by thr shop and have the car service done It is great you offer the “express service!” I live out of Boise area, so it becomes very convenient to stop by thr shop and have the car service done. The crew is very professional and please thank group of men to deal with. Thank you! More
by Emmett, oj
Employees Worked With
Matt Hefner, Neil Bryant
November 20, 2018
Unapproved service work done, without requested or approved Had our car serviced after breaking down out of state. The dealer was able to do repairs and suggested to replace a part not in stock. Boise’s se Had our car serviced after breaking down out of state. The dealer was able to do repairs and suggested to replace a part not in stock. Boise’s service department had the part and a appointment was set to do the repair. They did the repair plus added several other parts not approved or requested while I was setting in the waiting room. Had 3 1/4 hrs of labor charge for the repair that Utah did in 1 1/4 service????? Poor communications for sure. More
by Rj
Employees Worked With
Parts ? And Tyler service
November 16, 2018
Service I paid 80 plus dollars to have the rear view mirror fixed. Three times we brought this in to have repaired. A promised repair when buying the car. I paid 80 plus dollars to have the rear view mirror fixed. Three times we brought this in to have repaired. A promised repair when buying the car. Never fixed correctly the first two times. Replaced base this time at my cost. Shame on you More
by Mgstansell
Employees Worked With
Unknown
November 15, 2018
my recent trip to Larry Millers This is my second car purchase in a row from Larry Miller. When I bought the car i was advised that along with my 43K purchase came a session with a t This is my second car purchase in a row from Larry Miller. When I bought the car i was advised that along with my 43K purchase came a session with a technology adviser and a $25 gas coupon. The help was good but when I asked for the money I was advised that I was over the 45 day limit on the offer although no such limit was communicated to me at the time of sale. $25 seems like not much on a 45K sale to keep a return customer happy. I am not happy. Secondly I had the car serviced which was basically an oil change. It took an hour and a half and now my car is leaking oil all over my driveway and garage. Again I am not a happy customer. I am going out right now to jack my car up and see what the heck happened or did not happen to my oil pan. Would invite a call from Larry Millers. They have my number. More
by BUilder&9
Employees Worked With
None of the above
November 07, 2018
Always friendly thorough service!!! Don Coatsworth & crew continue to provide us with truly 5-star service as they have for the past 5-years--it's alwsys friendly and extremely thorough- Don Coatsworth & crew continue to provide us with truly 5-star service as they have for the past 5-years--it's alwsys friendly and extremely thorough-- as good as it gets!!!!! More
by fireone01
Employees Worked With
Don Coatsworth
November 06, 2018
Poor Sales Practices I am not very happy the way sales dept handled communication I was told the car was not for sale until it went through service and detail and was prom I am not very happy the way sales dept handled communication I was told the car was not for sale until it went through service and detail and was promised I would be first called when completed service On the car was marked NOT FOR SALE!! when I went to check on it after weekend Larry H told me it was sold! No communication and poor sales practice...will not do business with company with this kind of integrity More
by SWIPE
Employees Worked With
Don Coatsworth, Neil Bryant
October 30, 2018
Great experience Nothing but true professionalism from the second I stepped in the door. Everyone from the greeter/receptionist to my amazing sellsman Dick, my finance Nothing but true professionalism from the second I stepped in the door. Everyone from the greeter/receptionist to my amazing sellsman Dick, my finance person Vick to the young man that went over paperwork with me ( I think Brian maybe....sorry) all we're amazing and genuine. Would send any of my friends and family there. More
by Kevin
Employees Worked With
Dick Wilson, Vick
October 27, 2018
Great experience Everybody in the service dept seems very knowledgeable. As soon as I described the problem my car was having they knew what the issue was. They took c Everybody in the service dept seems very knowledgeable. As soon as I described the problem my car was having they knew what the issue was. They took care of my car’s problem quickly and I was on my way! More
by Joshmo
Employees Worked With
Don Coatsworth
October 21, 2018
Purchasing my Subaru Outback I went in to look at the Outbacks. Lynn took me around and showed me a few. He was very helpful. Not pushy at all. Found one I really liked, went t I went in to look at the Outbacks. Lynn took me around and showed me a few. He was very helpful. Not pushy at all. Found one I really liked, went thru the purchase. Finance didn't push selling what I want interested in. Best experience I've had buying a vehicle. Would highly recommend. Thank you Lynn. More
by Donna
Employees Worked With
Lynn Sparhawk
