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Larry H. Miller Subaru Boise

Boise, ID

4.8
1,506 Reviews

11196 West Fairview Ave

Boise, ID

83713

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Showing 1,506 reviews

June 10, 2019

Great Experience I had been looking for a vehicle for myself for over a month. I ran into their Advertisement about a huge sale happening in Boise. My husband and I tr More

by ESPINO0714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fouts/ Brett Wardell
Jun 10, 2019 -

Larry H. Miller Subaru Boise responded

Hello there and thanks for that positive review! It was great working with you. We hope to see you again soon if there’s anything else that we can do for you! - Ty Leuthold, General Manager

June 10, 2019

Incredibly easy to work with for new or used cars I helped my elderly stepfather buy a new Subaru at Larry Miller Subaru last year. The staff was patient and took their time making sure he understood More

by Boise Used Car Shopper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Moe, Cody Thomas
Jun 11, 2019 -

Larry H. Miller Subaru Boise responded

Thank you for your positive recommendation! It was our pleasure to provide you and your stepfather exemplary car buying experiences. Please let us know if there’s anything else that Evan or the team can do for you in the future. Enjoy your new vehicles! - Ty Leuthold, General Manager

June 05, 2019

Recall part and oil change This dealership is awful. I had a recall on my car that they needed to replace a part. I made an appointment after a few attempts. A few days later I More

by Subaru owner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
I don’t know the names. 3 or 4 different people I talked to.
Jun 11, 2019 -

Larry H. Miller Subaru Boise responded

Hello there, we appreciate your feedback. It’s unfortunate to hear that your recent recall experience fell below your expectations. We try to offer a top-notch visit for all of our customers and their vehicles, so I’d appreciate the chance to learn more about the complications you encountered. Please give me a call at your earliest convenience so that we can work together to get to the bottom of this. Hopefully, we can work together to earn your business once again. Thank you for your patience. - Don Coatsworth, Service Manager, 208-947-6318

May 30, 2019

Oil change It takes too long to get an oil change. It should take no more than 20 minutes and not 90 minutes. Also there is no provision to schedule a time for a More

by Subaru owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t recall any names
May 31, 2019 -

Larry H. Miller Subaru Boise responded

Thank you for your feedback. It’s good to see that your overall experience with us was a positive one. We are always looking for ways to improve the services we provide, so we're grateful to hear where you believe we can better ourselves. If there's anything else we can do for you, or if you have any additional concerns, please don't hesitate to let us know. - Ty Leuthold, General Manager

May 08, 2019

Efficient, quick and friendly service. Lines move efficiently with the service technicians receiving the cars and processing right away. My oil change and maintenance check up took less tha More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep
May 09, 2019 -

Larry H. Miller Subaru Boise responded

It's great to hear from you, JJ! It was our pleasure to provide a quick and easy service experience for you and your vehicle. We appreciate your excellent review and hope to work with you again soon. - Ty Leuthold, General Manager

May 05, 2019

Service 12,000 mile service appt incl. recall work. All work handled appropriately. No additional issues. Service appt. went Vet well overall. No other it More

by Poppa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hayes, Neil Bryant
May 06, 2019 -

Larry H. Miller Subaru Boise responded

Thank you for taking the time to review our dealership! It's great to hear that everything was handled efficiently and everything went well. Be sure to let us know if there is anything that you need moving forward! - Matt Hefner, Service Drive Manager

May 03, 2019

Professional Service Professionalism with frequent updates. Value per dollar of cost. Able to work in an extensive 120k mile service in a quick turnaround. Performanc More

by Barney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Coatsworth
May 06, 2019 -

Larry H. Miller Subaru Boise responded

Thank you for your exceptional review, Barney! It was our pleasure to take care of you and your vehicle as quickly as possible. We're glad you've seen better gas mileage as well after your visit! We hope to work with you again in the future. - Matt Hefner, Service Drive Manager

May 01, 2019

Purchasing my 2019 Subaru Legacy was awesone!!! I worked with Cody Scott & Larry Haviland on ordering my new 2019 Subaru Legacy. Cody Scott helped me order my 2015 Subaru Legacy & when I decided I More

by Sue7747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Haviland gets 5 stars too!!, Cody Scott
May 02, 2019 -

Larry H. Miller Subaru Boise responded

Thank you for your excellent review, Sue! Our team was thrilled to help you get into a great new Subaru Legacy. If there is anything else that Cody, Larry, or the team can do for you, please don't hesitate to let us know! We hope to work with you again soon. - Ty Leuthold, General Manager

April 20, 2019

Great service and fair prices! Sales and service departments are awesome. Our salesman was patient and answered all our questions. Very knowledgeable about the car. Service is qu More

by Happy Forrester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beese, Don Coatsworth
Apr 22, 2019 -

Larry H. Miller Subaru Boise responded

Thank you for that great review! We were happy to get all of your questions answered and to offer an exceptional dealership experience. If there is anything else that Jeffrey, Don, or the team can do for you, please don't hesitate to let us know! - Ty Leuthold, General Manager

April 15, 2019

Oil change/recall Great service! Just need to check training personal work before returning their car to them.. found two extra blots in my cup holder that went somewh More

by Dparkergymgurl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Coatsworth
Apr 15, 2019 -

Larry H. Miller Subaru Boise responded

Thank you for that positive review! Don and the team were happy to provide a great experience for you and you vehicle. If there's anything else that we can do for you in the future, please let us know! - Ty Leuthold, General Manager

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