
Larry H. Miller Subaru Boise
Boise, ID
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Great Experience I had been looking for a vehicle for myself for over a month. I ran into their Advertisement about a huge sale happening in Boise. My husband and I tr I had been looking for a vehicle for myself for over a month. I ran into their Advertisement about a huge sale happening in Boise. My husband and I traveled there to test drive and see what was available. I was greated by a salesman named Brett. I told him what I was looking for after test driving and looking at different vehicles. I was able to find a great car and got a great deal on it. My credit has not been the best and I still was qualified. We even got to try Rusty Dogs. There was no pressure to buy no forcing of a vehicle we didn't want. I have not had a new vehicle since 2000 and it was the best experience. I was so nervous and I was treated with professionalism and great service. More
Incredibly easy to work with for new or used cars I helped my elderly stepfather buy a new Subaru at Larry Miller Subaru last year. The staff was patient and took their time making sure he understood I helped my elderly stepfather buy a new Subaru at Larry Miller Subaru last year. The staff was patient and took their time making sure he understood every step of the buying process and all of the car’s features. I got the same treatment when I went there to buy a used car. Friendly service all around. I did much of the work online, and Evan, the salesperson, had as much of the paperwork pre-filled, saving us some time. More
Recall part and oil change This dealership is awful. I had a recall on my car that they needed to replace a part. I made an appointment after a few attempts. A few days later I This dealership is awful. I had a recall on my car that they needed to replace a part. I made an appointment after a few attempts. A few days later I received an email confirmation with the wrong info. I tried calling back several times but was either on hold excessively long or no one knew where to send me. I finally decided to just take it in at the day and time they first told me. We also had them do an oil change. When I picked it up the next day and was driving home I noticed the tire pressure light was on. When I got home I checked paperwork and it said they checked that with everything else, which makes me wonder what else they lied about. 75 dollars for an oil change at least put air in my tires please. Never again! More
Oil change It takes too long to get an oil change. It should take no more than 20 minutes and not 90 minutes. Also there is no provision to schedule a time for a It takes too long to get an oil change. It should take no more than 20 minutes and not 90 minutes. Also there is no provision to schedule a time for an oil change, rather than just showing up and waiting and waiting More
Efficient, quick and friendly service. Lines move efficiently with the service technicians receiving the cars and processing right away. My oil change and maintenance check up took less tha Lines move efficiently with the service technicians receiving the cars and processing right away. My oil change and maintenance check up took less than an hour. The waiting area is comfortable with choices for reading and tv. Convenient, free coffee is nice. The service staff are nice and explain what was done and if there were any issues, which I had none. I love Subaru and will be the only place I purchase another vehicle. More
Service 12,000 mile service appt incl. recall work. All work handled appropriately. No additional issues. Service appt. went Vet well overall. No other it 12,000 mile service appt incl. recall work. All work handled appropriately. No additional issues. Service appt. went Vet well overall. No other items to discuss. More
Professional Service Professionalism with frequent updates. Value per dollar of cost. Able to work in an extensive 120k mile service in a quick turnaround. Performanc Professionalism with frequent updates. Value per dollar of cost. Able to work in an extensive 120k mile service in a quick turnaround. Performance of the vehicle after the service was greatly improved with increase in gas mileage. More
Purchasing my 2019 Subaru Legacy was awesone!!! I worked with Cody Scott & Larry Haviland on ordering my new 2019 Subaru Legacy. Cody Scott helped me order my 2015 Subaru Legacy & when I decided I I worked with Cody Scott & Larry Haviland on ordering my new 2019 Subaru Legacy. Cody Scott helped me order my 2015 Subaru Legacy & when I decided I wanted a new car I still had his business card & called him. Since 2015 Cody's job had changed & he had Larry Haviland help me with all of the details They were wonderful & Larry called me every Monday on an update as to when my new car would arrive. I have been a loyal Subaru customer for 15 to 20 years & love the car. Cody & Larry are such nice fellows & a true pleasure to work with. Larry Miller is lucky to have them as employees & now they are my friends too. Thanks again fellows I'll be back!!! Sue Hite More
Great service and fair prices! Sales and service departments are awesome. Our salesman was patient and answered all our questions. Very knowledgeable about the car. Service is qu Sales and service departments are awesome. Our salesman was patient and answered all our questions. Very knowledgeable about the car. Service is quick and accommodating. They’re also patient and thorough when answering all my questions. Even when I traded in my van they found cash I forgot about in a hidden space and called me to come get it! Can’t beat honesty like that! Want a stress free auto experience with staff you can actually trust? LHM Subaru is the place to go! More
Oil change/recall Great service! Just need to check training personal work before returning their car to them.. found two extra blots in my cup holder that went somewh Great service! Just need to check training personal work before returning their car to them.. found two extra blots in my cup holder that went somewhere in my car! They took my car back and put the bolts in where they belonged!😳 More