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Larry H. Miller Subaru Boise

Boise, ID

4.8
1,506 Reviews

11196 West Fairview Ave

Boise, ID

83713

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Showing 1,506 reviews

October 31, 2019

Ryan was great to work with as always. He was a pleasure to work with him when he was at Bronco Motors Hyundai, glad he’s working for you! More

by Bob
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 01, 2019 -

Larry H. Miller Subaru Boise responded

Thank you for taking the time to review us, Bob! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Ty Leuthold, General Manager

October 30, 2019

Great service! Always prompt and courteous while being very thorough. I use Larry Miller ds Subaru because they didn’t try to sell me service that I didn’t need. Not the case with another dealer. More

by DRP
Recommend Dealer
Yes
Employees Worked With
Don Coatsworth
Oct 30, 2019 -

Larry H. Miller Subaru Boise responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Ty Leuthold, General Manager

October 30, 2019

Larry Miller Subaru has been great,with service of my vehicle. I would recommend them to anyone for service, very nice atmosphere at dealership. Awesome. More

by Greg
Recommend Dealer
Yes
Employees Worked With
Don Coatsworth
Oct 30, 2019 -

Larry H. Miller Subaru Boise responded

Hello, Greg! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Ty Leuthold, General Manager

October 30, 2019

Repair and service prices Brought in for oil change which was a reasonable price but needed repairs on radiator and thermostat I was quoted nearly double compared to Bronco Mot More

by Bentley83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Coatsworth, Steve Kiernan
Oct 31, 2019 -

Larry H. Miller Subaru Boise responded

Thank you for making us aware of your pricing concerns. I want to assure you that our team works hard to provide competitive costs on the parts and services we provide. If you would like to give me a call, we can break down your pricing and ensure that everything was handled properly. I hope to hear from you soon so that we can arrive at a resolution if necessary. - Matt Heffner, Service Manager, 208-947-6362

October 30, 2019

second service on new vehicle I have been pleased with the service and people at Larry Miller. Everyone there are very helpful and always ask if you have been helped. More

by Kent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny L Boyd
Oct 30, 2019 -

Larry H. Miller Subaru Boise responded

Thank you for taking the time to review our dealership, Kent. We are happy to have earned your recommendation. Come visit us again soon! - Ty Leuthold, General Manager

October 30, 2019

Pleasant experience! I came into LHM Subaru of Boise to trade in a Jeep Renegade for a Grand Cherokee they had on the lot. I worked closely with Braxton and we took it for More

by barbiecogan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Robinson, Cory
Oct 31, 2019 -

Larry H. Miller Subaru Boise responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! Congratulations again on your beautiful new Grand Cherokee! - Ty Leuthold, General Manager

October 30, 2019

I had an oil change done as part of a package deal. The employees were friendly, however they did not ask to change the air filter or headlights before changing them and charging me for it. These are fair More

by Brian
Recommend Dealer
No
Employees Worked With
Can’t remember front line service tech name
Oct 31, 2019 -

Larry H. Miller Subaru Boise responded

Hello there Brian, It’s unfortunate to hear that you’ve had a negative service experience at our dealership. I called you but unfortunately was not able to reach you. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. I hope you’ll give me a call back soon and we can get this sorted out together. - Matt Heffner, Service Manager, 208-947-6362

October 29, 2019

Oil change Very friendly people. Waiting room was very comfortable. Wait time was less than an hour. Only problem was hood was not secured and didn’t notice unti More

by John P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Coatsworth, Brent Gibson
Oct 31, 2019 -

Larry H. Miller Subaru Boise responded

Hello there, John. Thank you for bringing your service experience to our attention. I’d appreciate the chance to learn more about your experience so that I can ensure your vehicle received the proper attention and figure out why your hood wasn’t properly secured. I hope to hear from you soon so that we can continue to improve the services we provide. - Matt Heffner, Service Manager, 208-947-6362

October 29, 2019

Great service. Speedy and friendly. Only note is don’t assume issue is not replicate with one eye check. Check should be have more involved from start. More

by Jagman611
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 31, 2019 -

Larry H. Miller Subaru Boise responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative experience at our dealership. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Matt Heffner, Service Manager, 208-947-6362

October 29, 2019

Continued Good Service I'm on my third Subaru from Larry Miller Boise. Good cars and great service for over 12 years now. I highly recommend this dealership. More

by McCready
Recommend Dealer
Yes
Employees Worked With
KJ Jones
Oct 30, 2019 -

Larry H. Miller Subaru Boise responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you or your Subaru need anything else down the road. - Ty Leuthold, General Manager

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