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Larry H. Miller Subaru Boise

Boise, ID

4.8
1,506 Reviews

11196 West Fairview Ave

Boise, ID

83713

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Showing 1,506 reviews

November 16, 2019

Great customer service....A problem was discovered, and it was fixed very efficiently. Very pleasant experience. Thank you. Appreciate everything you've done thus far. More

by Fribbs
Recommend Dealer
Yes
Employees Worked With
Jeff
Nov 18, 2019 -

Larry H. Miller Subaru Boise responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Ty Leuthold, General Manager

November 16, 2019

They are the best auto dealer ever. From the courteous people who answer the phone, the excellent mechanics, their courtesy shuttle service, the comfortable, clean waiting areas full of amenities, even a More

by Montana Terry
Recommend Dealer
Yes
Employees Worked With
Jason and Ryan
Nov 18, 2019 -

Larry H. Miller Subaru Boise responded

Thank you for taking the time to review our dealership! Be sure to let us know if there is anything that you need moving forward. - Ty Leuthold, General Manager

November 16, 2019

The work on the car was ok.I needed to get back to my The work on the car was ok. I needed to get back to my office for a meeting. The shuttle driver was apparently going to be there in 5 to 10 minutes. More

by Rjreddy
Recommend Dealer
No
Employees Worked With
Don't remember
Nov 19, 2019 -

Larry H. Miller Subaru Boise responded

Thank you for taking the time to provide that feedback. It’s disheartening to hear that your shuttle service was unsatisfactory. I’d appreciate the chance to learn more about your experience to ensure that we met our estimated shuttle times and did everything we could to make your wait comfortable. I hope you’ll give me a call soon. - Matt Heffner, Service Manager, 208-947-6362

November 15, 2019

This dealer sold me parts that they represented as original Subaru parts just under a year ago. The parts were determined to be after market parts. After the parts failed in less than a year, they ch More

by Tim
Recommend Dealer
No
Employees Worked With
Jake
Nov 15, 2019 -

Larry H. Miller Subaru Boise responded

Tim, thank you for reaching out. It is unfortunate to see that you have not enjoyed your experience with our dealership. I would be more than happy to speak with you directly in order to address your questions and concerns. Please feel free to give me a call so that I may be of further assistance. - Matt Heffner, Service Manager, 208-947-6362

November 15, 2019

Purchased a used vehicle from them. It then spent 4 months in the shop. Was blown off and told that used vehicles are a gamble More

by Bdh
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
Nov 15, 2019 -

Larry H. Miller Subaru Boise responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that your vehicle has had issues, so shortly after you purchased it. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. I look forward to speaking with you to help better understand your situation. - Brent Gibson, General Sales Manager, 208-947-6336

November 15, 2019

Buying a new car What a wonderful time I had with Brett, he was so helpful and the information was great. He helped me buy the beautiful car I now have. I am so thankf More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Wardell and John
Nov 15, 2019 -

Larry H. Miller Subaru Boise responded

Hello! Thank you for making us a part of your day. It was our pleasure to provide a low-pressure car buying experience. Stop by and see us if you need anything else down the road. - Ty Leuthold, General Manager

November 15, 2019

Great service. Great communication. They didn’t try to sell me anything I didn’t need. The cost of the service was less than the original quote. More

by tysarchet
Recommend Dealer
Yes
Employees Worked With
Ryan Hatch, five stars
Nov 15, 2019 -

Larry H. Miller Subaru Boise responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Ty Leuthold, General Manager

November 15, 2019

Kept me informed and didn’t push any unnecessary services into my bill. They worked efficiently and the dealership was clean and accommodating. Two words More

by Robs1485
Recommend Dealer
Yes
Employees Worked With
Don Coatsworth
Nov 18, 2019 -

Larry H. Miller Subaru Boise responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Ty Leuthold, General Manager

November 15, 2019

Great service, little wait time, friendly employees. Explained service performed and discussed other minor car issues such as wear of tire treads. Will continue to use this company. More

by joanneyutani
Recommend Dealer
Yes
Employees Worked With
Don Coatsworth
Nov 18, 2019 -

Larry H. Miller Subaru Boise responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Ty Leuthold, General Manager

November 15, 2019

Truly, unlike any dealer car purchase I have experienced previously. The buyer can’t be any greater the center of attention at Larry H Miller Subaru. You pick the vehicle, they tell you the price, you decid More

by Asmithtoyou
Recommend Dealer
Yes
Employees Worked With
Neil Bryant
Nov 18, 2019 -

Larry H. Miller Subaru Boise responded

It's great to hear from you! We appreciate your excellent review and hope to work with you again soon. - Ty Leuthold, General Manager

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