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Larry H. Miller Subaru Boise

Boise, ID

4.8
1,510 Reviews

11196 West Fairview Ave

Boise, ID

83713

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Showing 1,510 reviews

December 11, 2024

I had to bring my Subaru Outback in because of an oil leak that was going to be covered by the extended warranty. The repair was $4,000 (but covered) on a car that is only 3 years and 2 weeks old and has More

by MV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't know
Dec 13, 2024 -

Larry H. Miller Subaru Boise responded

Mv, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We clearly dropped the ball on what should have been a shining moment for us to take great care of you. Thanks for giving us the opportunity to fix this. We look forward to seeing you on your next visit. Mat Wells, ASM

October 06, 2024

I had a great experience at Larry H Miller Subaru. Ryan was fantastic and made my first car buying experience a breeze. More

by MG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Bruce - 5 stars, Paul Krake, Neil Bryant
October 06, 2024

Very pleased how smoothly my purchase went. i appreciate the sales staff and how pleasant Peter was More

by whitejanean
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peter Webster
October 05, 2024

Your service is spectacular. The service representative ,KJ was very courtesy, knowledgeable, and prompt. Thank you for all that you do. I do appreciate your company. More

by Russ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Boyd
October 04, 2024

Leased a SUV 6 months ago. Has been in Service for 30 days. Not happy with car. More

by kkdyas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Hefner
Oct 12, 2024 -

Larry H. Miller Subaru Boise responded

I appreciate you taking the time to leave your feedback. It is unfortunate to hear that your experience with our dealership did not meet your expectations. We aim to provide exceptional service to all of our customers and it is clear that we fell short in your case. I would appreciate the opportunity to learn more about your experience and make things right. Please contact me at your earliest convenience so that we can work together to resolve any outstanding issues. I look forward to hearing from you! - Ty Leuthold, General Manager, (208) 947-6310

October 04, 2024

Excellent customer service and professional staff . Excellent customer service and professional staff . Excellent customer service and professional staff More

by gary4570
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Bryant, Lynn Sparhawk
October 04, 2024

The staff went above and beyond helping me get my car. They exceeded my expectations which was already high with this dealership. I’m sure there is no other car dealership to compare. They stuck to me More

by Linda Coughlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Bryant, Eddie Abrahamian, Joe Bisig, Lee Zarak, Rob Fischer
October 04, 2024

The staff and employees were very helpful and helping me make my decision and finalize the sale. More

by JerryDan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Rhyn, Kent Cattron
October 03, 2024

Always an awesome and over-the-top experience with Larry Miller Subaru! I've been to several places and this is the top for me! More

by AKolar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hefner
October 02, 2024

Fast easy and inexpensive for the synthetic oil change for my car and milage I am returning to this dealership for my next oil change. More

by teamcorder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hefner, Chris Hayes, Elizabeth Kennedy, Danny Boyd, Jason Brumpton, Tanya Martin, Chloe Jorgensen, Jennifer Norrie, Joe Russo, Kristen Carter
Oct 05, 2024 -

Larry H. Miller Subaru Boise responded

Thank you for taking the time to share your feedback with us. Our goal is to provide a seamless and memorable process, and it's great to hear that we were able to do that for you. We hope to see you soon for all your future automotive needs.

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