Larry H. Miller Subaru Boise
Boise, ID
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I had to bring my Subaru Outback in because of an oil leak that was going to be covered by the extended warranty. The repair was $4,000 (but covered) on a car that is only 3 years and 2 weeks old and has leak that was going to be covered by the extended warranty. The repair was $4,000 (but covered) on a car that is only 3 years and 2 weeks old and has 50k miles on it. I picked it up after hours and the same warning light that I brought it in for is still on stating 'low oil level'. They had the car for seven days. I'm disappointed that for a $4,000 repair and keeping the car for an entire week that they can't get the problem fixed or were too lazy to reset the 'low oil level' light. So, now I have to drive it all the way back to the service department after work tomorrow. Additionally, they didn't even call when the car was ready; I had to call the service department to ask for an update after 6 days and was told 'Oh yes, the car is ready now.' I would have hoped they would call me since I'd been without my car for almost a week. More
Your service is spectacular. The service representative ,KJ was very courtesy, knowledgeable, and prompt. Thank you for all that you do. I do appreciate your company. The service representative ,KJ was very courtesy, knowledgeable, and prompt. Thank you for all that you do. I do appreciate your company. More
Excellent customer service and professional staff . Excellent customer service and professional staff . Excellent customer service and professional staff Excellent customer service and professional staff . Excellent customer service and professional staff More
The staff went above and beyond helping me get my car. They exceeded my expectations which was already high with this dealership. I’m sure there is no other car dealership to compare. They stuck to me They exceeded my expectations which was already high with this dealership. I’m sure there is no other car dealership to compare. They stuck to me to make sure I understood all the features even weeks later. More
Fast easy and inexpensive for the synthetic oil change for my car and milage I am returning to this dealership for my next oil change. for my car and milage I am returning to this dealership for my next oil change. More