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Larry H. Miller Southwest Hyundai Albuquerque
Albuquerque, NM
879 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 879 reviews
May 20, 2015
Very good respectful service They are attentive, punctual, and polite. Have been taking my Sonata to you for years, and have been pleased with your professionalism. I really like They are attentive, punctual, and polite. Have been taking my Sonata to you for years, and have been pleased with your professionalism. I really like the 3 oil change special. More
by PKB
Employees Worked With
Kennedy
May 12, 2015
Friendly and great customer service This dealership made buying a car less stressful for me. Everyone was very friendly. They had popcorn for a snack AND they even fed us lunch: hambur This dealership made buying a car less stressful for me. Everyone was very friendly. They had popcorn for a snack AND they even fed us lunch: hamburgers and hot dogs! Everything just ran smoothly from financing to driving the car and having everything explained to me. Great job Cedrick! More
by slemoine101
Employees Worked With
Cedrick Hood
May 06, 2015
Perfect Can't remember their names but everyone was great and helpful. Service was speedy and informative and i will be returning soon to purchace another car Can't remember their names but everyone was great and helpful. Service was speedy and informative and i will be returning soon to purchace another car. More
by kurtbuschfan
Employees Worked With
Jamid "Jay" Shupe
April 28, 2015
Friendly and Fast I went there to buy a new car for the first time and was greeted right away and helped very fast all questions were answered and they were able to get I went there to buy a new car for the first time and was greeted right away and helped very fast all questions were answered and they were able to get me a great deal. More
by MMLM
Employees Worked With
Vern
April 19, 2015
A bit far from home but worth it in service My mother had her Toyota TAcoma truck towed to the dealership. It was after hours but the salesperson there allowed her to park it on the property. Sh My mother had her Toyota TAcoma truck towed to the dealership. It was after hours but the salesperson there allowed her to park it on the property. She is elderly and was essentially stranded there so she spent the night in a nearby hotel. Eric the service manager was great. He was clear on the diagnosis and in helping my mother get set up with a rental car. The receptionist (s) up front were always very helpful too. More
by Towed to Dealership
Employees Worked With
Jamid "Jay" Shupe
April 16, 2015
Inconsistent information and bad service I have the Exterior Protection Plus Warranty. For paint dings and dents. My previous visit for an oil change, I asked the question of how it works. I have the Exterior Protection Plus Warranty. For paint dings and dents. My previous visit for an oil change, I asked the question of how it works. I was asked, what is the size of the ding and does it need paint. I said it does need paint. I was told that it can't be done at the dealer but I can take it to a place on Tennessee St and Hyundai will be billed for the repair. My last visit, the person at the service desk didn't know, so I was brought back to the office where the deal is closed and extra warranties are offered. First thing, no we don't do that. Second, well we're new, we will have to ask. Took my info, looked at the car and told me that I will be contacted on Monday. Monday came and went. No nothing! I was also told by the person who sold me the extra warranty that paint will be covered. My signed document has paint ding and dent. I have not used this warranty, so if you're not going to honor it, then I want my money back. I'm feeling mislead and cheated. This is not the way to do ethical business! More
by Dissatisfaction
Employees Worked With
Jamid "Jay" Shupe
April 15, 2015
Maintenance of our Genesis We are treated with the utmost concern and superb customer care from intake to job completion. the Service reps are most professional and explain in We are treated with the utmost concern and superb customer care from intake to job completion. the Service reps are most professional and explain in detail all maintenace actions performed or will be coming due inthe future. When asked for technical explainatins, the service technicians always provide the details. We know our Genesis will be serviced beyond our expectations every time. Mark and Kathy Stieglitz More
by Matman09
Employees Worked With
Joe, Service Rep
April 09, 2015
Great service and helpful people. Can't remember who helped me. He was young and was still learning some of the process. I paid for three more service time service and helpful people. Can't remember who helped me. He was young and was still learning some of the process. I paid for three more service times. More
by cindy35
Employees Worked With
Jamid "Jay" Shupe
April 01, 2015
Sale of vehicles We traded in two vehicles and purchased two new vehicles. Kale was pleasant and easy to deal with and made the experience enjoyable. We would recomm We traded in two vehicles and purchased two new vehicles. Kale was pleasant and easy to deal with and made the experience enjoyable. We would recommend Kale to others. More
by Harriett55
Employees Worked With
Kale King
March 21, 2015
Awesom I said what I wanted, they accommodated me and I was very satisfied, The atmosphere was not rushed or intimidating. I felt at ease and able to give m I said what I wanted, they accommodated me and I was very satisfied, The atmosphere was not rushed or intimidating. I felt at ease and able to give my opinions More
by babe
Employees Worked With
Kale King
