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Larry H. Miller Southwest Hyundai Albuquerque

Albuquerque, NM

3.9
876 Reviews

8800 Lomas Blvd NE

Albuquerque, NM

87112

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Showing 876 reviews

March 23, 2024

The new service department manager is doing a great job, paying for the mistakes of the previous one. Everyone I worked with was wonderful. More

by llwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon and Connie
March 22, 2024

Very disorganized. I had the recall work done in December 2023 but they had no record of it, so it was done again. More

by Kathy Purr Newlon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Osborn
March 15, 2024

The dealership was prompt and the people were friendly. The service was performed quickly and I was soon ready to go home. Only complaint is that they don’t have enough certified EV computer people to upda More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie. Five stars, Shawn Osborn
March 13, 2024

I took my vehicle in for an ignition recall and the dealership broke the lower dash valance clips. This is the 3rd time I've taken it in and had to rake it back to be properly repaired. The lower dash More

by Michaelbaca31134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Connie
March 13, 2024

Service is real bad! They don't answer the phones and your vehicle is not finished when promised! I had to leave my vehicle for 2 extra days because no one was working on More

by aleelopez01
Recommend Dealer
No
Employees Worked With
Connie and Jonathan , Shawn Osborn
Mar 15, 2024 -

Larry H. Miller Southwest Hyundai Albuquerque responded

We truly appreciate your taking the time to provide feedback, aleelopez01. It seems we may have missed the mark in providing the exceptional service we strive for. I’m sincerely sorry for any inconvenience or frustration you may have experienced. Your satisfaction is incredibly important to us, and I’d welcome the opportunity to discuss your concerns more personally. If we haven’t already connected, please reach out to me directly. We’re committed to making your experience with us positive and satisfying. - Shawn Black, General Manager, 505-559-9644

March 13, 2024

I am always happy with the services! It takes awhile if you wait, but it’s all good!!😊 More

by gloaccord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Osborn
March 13, 2024

Oil change done well, but it took nearly 90 minutes to complete even though it was a scheduled appointment. More

by G
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Osborn
March 12, 2024

I needed to find out what was wrong with my car and my headlight cap wouldn’t come off and they fixed it right away and then they didn’t charge too much More

by Naomi.monroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Osborn
Mar 15, 2024 -

Larry H. Miller Southwest Hyundai Albuquerque responded

We're thrilled to hear that you had a positive experience with our dealership! Our team works hard to provide excellent customer service and quality work, so it's always great to receive feedback like yours. Thank you for the 5-star rating and for choosing us for your automotive needs!

March 09, 2024

Excellent service personnel, timely service while I waited which wasn't long. My vehicle was serviced and no oil spilled on the engine. More

by Mcdonaldelmer301
Workmanship
Recommend Dealer
Yes
Employees Worked With
Connie
March 05, 2024

I was greeted with a smile and willingness to help. I was texted to advise of status of my service. I was taken care of efficiently and professionally. I was walked to my vehicle so that I didn’t have More

by Gordidel47
Recommend Dealer
Yes
Employees Worked With
Connie
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