Larry H. Miller Southwest Hyundai Albuquerque

Great Job Larry H Miller worked well with me as far as my trade in and getting my payments to where I want them. I am very happy with my purchase and will defin Larry H Miller worked well with me as far as my trade in and getting my payments to where I want them. I am very happy with my purchase and will definitely recommend Robert Porras at Larry Miller. He was very thorough and helped me with anything I needed. More

That was easy I have bad credit and I owed way more money than my old car was worth. They got me into a new car without any hassle. I love my new Elantra! Thank you I have bad credit and I owed way more money than my old car was worth. They got me into a new car without any hassle. I love my new Elantra! Thank you so much! More

They worked with me! I started out by shopping for one car less than $6K I had chosen one with 134K mileage and I was pre approved! Thought the deal was sealed, but then t I started out by shopping for one car less than $6K I had chosen one with 134K mileage and I was pre approved! Thought the deal was sealed, but then the bank backed out because of the mileage. I was upset and bummed out but Tim kept in contact with me and went to management to battle for me. While we were working on this my car continues to give me problems! I was looking for a car to help my brother. It really liked a car he showed us. So with the great customer service provided by Tim, Kris Haagenson and the sales manager (I failed to get his business card). I walked out of there with TWO cars! I appreciate all they did for me and they knew I was upset and they worked until 10:30 pm to get things done for me! I will definitely be going back for my next car and referring business to them! More

Great Sales Experienc Kale King assisted us with the purchase of our 2017 Hyundai Sonata and it was easy and simple for us to purchase this vehicle. I met with Kale a few Kale King assisted us with the purchase of our 2017 Hyundai Sonata and it was easy and simple for us to purchase this vehicle. I met with Kale a few days prior to taking my wife to the dealership for her to make a decision on a vehicle. I told Kale what to expect from my wife as far as what she would be looking at. When we went to the dealership together, Kale had a good idea what to show my wife and let her test drive 3 cars, he saved the best for last as my Wife fell in love with it right away and we purchased the vehicle. Financing was easy and they even accepted our title with a promise to bring in our trade in which was in the shop a few days later. This was one of the best car buying experience that we ever had in purchasing a new vehicle. More

No Ownership Now that I have time to write a more comprehensive review, still the same but with more detail. Positive The Car, excellent. Hyundai does well wi Now that I have time to write a more comprehensive review, still the same but with more detail. Positive The Car, excellent. Hyundai does well with the Veloster. Win/Win as the dealer gave me a good payoff for my car and assisted in that manner, while they got to keep some of their add-ons and tag price on the vehicle. I got a new car, and they got their money's worth on add-ons and minimal drop off the dealer tag, so revenue is good from this purchase. Not so Positive The Dealership, has no sense of urgency. The response below from Flip the manager is a generic cut and paste response, and took my call when my deal was almost a month in to try and assist. Tried following up afterwards with Flip regarding status updates on my deal and payoff, did not return my calls the two times I had asked for an update or further assistance. He has a obligation to respond to these, but the empathy is simply damage control and doesn't mean anything if you don't follow-up with your customers. Purchase date was 5/20/17, vehicle was finally paid off almost a full month later. I made more than 6 visits to the dealership, not including the two times my wife had to return to sign her part of paperwork. Reasons for having to sign again (forgotten paperwork, errors, changes in the financing). Yes I got a free tank of gas, but the frustration was beyond I could ever ask for and continues to be frustrating as my temporary tags expire June 29th, today being June 27th and have made four phone calls. My permanent registration has not arrived 37 days into my purchase, and no one has returned my calls. I worked with a member of sales yesterday to resolve this, and did not return my call nor follow-up on this. The dealership always blames the bank for changes in the financing. Some of the members in financing trash talk the other members, this is a reflection of the leadership in this building. If you do business with this dealership, keep on top of them and get status updates. If the "Bank" keeps pushing back, its usually due to dealerships going over their threshold in payoff, deal, and add-ons as they will try to max them out first, then make minor adjustments to maximize profitability. I don't mind that dealerships make their money, but its not transparent what so ever. I suffer from clinical anxiety, and this made me so stressed I missed some days at work and had to medicate to remain calm during this long ordeal. More

you cannot get better service and attention This is the second vehicle i have purchased from Miller's ( southwest hyundai) and am totally happy with the sales, service and personal attention i g This is the second vehicle i have purchased from Miller's ( southwest hyundai) and am totally happy with the sales, service and personal attention i get...thanks guys... More

Southwest hyundai is the best I have nothing but high praise for this dealer. We have purchased four cars from them over the past years and brought many friends who have also purch I have nothing but high praise for this dealer. We have purchased four cars from them over the past years and brought many friends who have also purchased hyundai there. More

"Tim created the path to my great new car" Tim Dunsworth helped me to drive my first choice vehicle home. I had been to three other dealerships and his positive and respectful approach was a w Tim Dunsworth helped me to drive my first choice vehicle home. I had been to three other dealerships and his positive and respectful approach was a winner. He returned calls quickly, answered all of my questions and is a standout representative for the dealership as a whole. More

Honest, Oustanding Service Tim Dunworth and his staff treated me and my daughter with respect and honesty in helping us trade in our used cars for newer vehicles. The prices th Tim Dunworth and his staff treated me and my daughter with respect and honesty in helping us trade in our used cars for newer vehicles. The prices they offered were fair and they made the tedious process of getting qualified and buying the vehicles more comfortable with popcorn, soda and corny jokes. Thanks guys! I'll come back to you next time we need a new car! Meanwhile, Shawn in Service is like a friendly, neighborhood mechanic with his big smile and helpful attitude! Thanks for everything Shawn & see you next oil change! More

Excellent I was highly pleased with the sales service that I received at Larry H Miller Hyundai. I would definitely recommend this dealership for their friendl I was highly pleased with the sales service that I received at Larry H Miller Hyundai. I would definitely recommend this dealership for their friendliness, service and attention to the details that I required. Everything that was explained to me was easy to understand. More