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Larry H. Miller Southwest Hyundai Albuquerque
Albuquerque, NM
879 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 879 reviews
December 14, 2017
Worst experience I have ever had. The buying experience was good. The bad started after I had bought the vehicle. The first and foremost problem was with the detailing of the vehicle The buying experience was good. The bad started after I had bought the vehicle. The first and foremost problem was with the detailing of the vehicle. When you buy a vehicle they are supposed to wash it and fill it up with gas. What they did was spray some water on it and wipe it real fast. The Manager even said it looked bad. So they took it back to be washed again and we had already waited for over an hour the first time. When it came back after another spray of water, the Manager from Service I believe said he would have his crew do a full job on it when I brought it back later. To make a long story short, I have now had the vehicle for over a month and they had the vehicle for about a week and a half of that trying to wash it. Never happened. After all that time that it spent over at the Dealership, it still looks bad. Plus after being over there for all that time they still didn't fill up my tank. So needless to say, I am cleaning it myself. I love my Santa Fe Turbo vehicle but the people there just don't give a crap about my situation. Another issue was we were supposed to get a referral check and they have gave us the run a round about that. One month later and still no check. My wife has called them repeatedly and I have asked my Salesman and the manager about it and no one cares. More
by Run a round
Employees Worked With
Michael Tafoya, Sales Manager, Fara Beadle, Mike Hart, Derek Garcia
December 14, 2017
Satisfied customer Every vehicle we've purchased at Hyundai has been a wise purchase. That's why we keep going back. Employees are all friendly, knowledgeable, and want Every vehicle we've purchased at Hyundai has been a wise purchase. That's why we keep going back. Employees are all friendly, knowledgeable, and want to make sure you, the customer leave satisfied. More
by euribe6104
Verified CustomerEmployees Worked With
Debbie Curtis, Shawn Costa
December 12, 2017
New car I was unable to purchase a car because of my credit but when I visited Michael Reta he guaranteed me a car and he didn't stop until I left with a bran I was unable to purchase a car because of my credit but when I visited Michael Reta he guaranteed me a car and he didn't stop until I left with a brand new car. Thank you very much Larry H. Miller More
by birdieborunda
Employees Worked With
Vincent, Michael Reta
December 09, 2017
Unsatisfactory Salesmanship. Very disorganized We purchased our car September 26, 2017. It took us 4 days to complete purchase. Kept giving us different sales people. They gave us a brand-new sales We purchased our car September 26, 2017. It took us 4 days to complete purchase. Kept giving us different sales people. They gave us a brand-new salesman & we felt like he didn't know what he was doing: a) Took us for a test drive & we ran out of gas in the middle of a very busy street & he couldn't find gas tank release. b) Kept trying to pressure us to make up our mind. c) Did not offer us any ideas regarding an upgrade,etc. Pushed for one specific car. d) We decided to upgrade and they kept changing sales people on us. Had to bring upgrade from someplace else & did not inform us. e) Took our trade-in to another dealer. I had left something important in car & did not tell us they had given to another dealer. Never retrievd my item from car. f) As we drove away, after purchase, we realized we had never even driven that particular car. g) Never followed up on new registration. Did not receive official registration until middle of November. All in all, I wish I would have checked out another car from a completely different dealer. Would never recommend. More
by Janet Mitchell
Employees Worked With
They changed so many times, I couldn't give names. So unorganized in their approach to sale.
December 08, 2017
SK was professional friendly knowledgeable helpful and maintained excellent communication with me after the sale. I was completely satisfied with my sal was professional friendly knowledgeable helpful and maintained excellent communication with me after the sale. I was completely satisfied with my sales representative. I would highly recommend him More
by petewierzbicki
Employees Worked With
Santos, flip, Jose, Juan., Amy Matthiesen, Debbie Curtis, Felipe Torrez, Derek Garcia
December 05, 2017
Excellent experience I love my new vehicle. This was the best experience I have ever had with any dealership. I told all my friends and family to come to there to buy a ca I love my new vehicle. This was the best experience I have ever had with any dealership. I told all my friends and family to come to there to buy a car and go there for service. More
by ronjanethuth
Employees Worked With
Amy Matthiesen, Debbie Curtis, Felipe Torrez, Mike Hart, Derek Garcia
December 03, 2017
Customer review Great service, great price did not get spare tire but under dealership circumstances, did not receive knowledge on how to use the warranty, or if oil- Great service, great price did not get spare tire but under dealership circumstances, did not receive knowledge on how to use the warranty, or if oil-changes were part of it but over all I set my price and they made sure to give me options of a car that met that price and nothing more More
by vanessac62096
Employees Worked With
Stephen Judy
December 02, 2017
Disorganized Dealership We got a good deal and then a week later, All the paperwork was apparently wrong. And instead of handling things in one shot, we ended going up there We got a good deal and then a week later, All the paperwork was apparently wrong. And instead of handling things in one shot, we ended going up there again and again and again..One person doesn't know what the other one is doing...no communication and a very disorganized dealership, the worst we've seen in that regard. They made many errors and what was agreed upon is not what happened. More
by wcarvada
Employees Worked With
Not listed
December 01, 2017
Great Dealership Everything was great about my experience. They got me into a brand new car in a timely manner and were very friendly while doing so. Everything was great about my experience. They got me into a brand new car in a timely manner and were very friendly while doing so. More
by nerve505
Employees Worked With
SK
November 27, 2017
Car buying review Staff was helpful and patient with me as I test drive many vehicles to decide what I wanted. Dealership honored true car value and charged me a fair p Staff was helpful and patient with me as I test drive many vehicles to decide what I wanted. Dealership honored true car value and charged me a fair price. Overall a great car buying experience. More
by petranovichc
Employees Worked With
Stephen Judy, Derek Garcia
