Larry H. Miller Southwest Hyundai Albuquerque

Unsatisfactory Salesmanship. Very disorganized We purchased our car September 26, 2017. It took us 4 days to complete purchase. Kept giving us different sales people. They gave us a brand-new sales We purchased our car September 26, 2017. It took us 4 days to complete purchase. Kept giving us different sales people. They gave us a brand-new salesman & we felt like he didn't know what he was doing: a) Took us for a test drive & we ran out of gas in the middle of a very busy street & he couldn't find gas tank release. b) Kept trying to pressure us to make up our mind. c) Did not offer us any ideas regarding an upgrade,etc. Pushed for one specific car. d) We decided to upgrade and they kept changing sales people on us. Had to bring upgrade from someplace else & did not inform us. e) Took our trade-in to another dealer. I had left something important in car & did not tell us they had given to another dealer. Never retrievd my item from car. f) As we drove away, after purchase, we realized we had never even driven that particular car. g) Never followed up on new registration. Did not receive official registration until middle of November. All in all, I wish I would have checked out another car from a completely different dealer. Would never recommend. More

SK was professional friendly knowledgeable helpful and maintained excellent communication with me after the sale. I was completely satisfied with my sal was professional friendly knowledgeable helpful and maintained excellent communication with me after the sale. I was completely satisfied with my sales representative. I would highly recommend him More

Excellent experience I love my new vehicle. This was the best experience I have ever had with any dealership. I told all my friends and family to come to there to buy a ca I love my new vehicle. This was the best experience I have ever had with any dealership. I told all my friends and family to come to there to buy a car and go there for service. More

Customer review Great service, great price did not get spare tire but under dealership circumstances, did not receive knowledge on how to use the warranty, or if oil- Great service, great price did not get spare tire but under dealership circumstances, did not receive knowledge on how to use the warranty, or if oil-changes were part of it but over all I set my price and they made sure to give me options of a car that met that price and nothing more More

Disorganized Dealership We got a good deal and then a week later, All the paperwork was apparently wrong. And instead of handling things in one shot, we ended going up there We got a good deal and then a week later, All the paperwork was apparently wrong. And instead of handling things in one shot, we ended going up there again and again and again..One person doesn't know what the other one is doing...no communication and a very disorganized dealership, the worst we've seen in that regard. They made many errors and what was agreed upon is not what happened. More

Great Dealership Everything was great about my experience. They got me into a brand new car in a timely manner and were very friendly while doing so. Everything was great about my experience. They got me into a brand new car in a timely manner and were very friendly while doing so. More

Car buying review Staff was helpful and patient with me as I test drive many vehicles to decide what I wanted. Dealership honored true car value and charged me a fair p Staff was helpful and patient with me as I test drive many vehicles to decide what I wanted. Dealership honored true car value and charged me a fair price. Overall a great car buying experience. More

Great Sales Team and atmosphere! I really appreciate the time and attention I received. My sales representative, Debbie Curtis, wanted to make sure I was happy and got the car I wan I really appreciate the time and attention I received. My sales representative, Debbie Curtis, wanted to make sure I was happy and got the car I wanted. More

Debbie Curtis was an absolutely outstanding sales person! She was very patient and understanding with me. Her knowledge of the Hyundai Elantra I purchased was also was an absolutely outstanding sales person! She was very patient and understanding with me. Her knowledge of the Hyundai Elantra I purchased was also outstanding and she took the time I needed to help me understand how to operated it. I will do my best to send her referrals. Her honesty, professionalism and kindness are standouts!! More

Dealership I had a good experience then other dealership.I have purchased two vehicles with dealership and both times had good experience. When I'm ready for ano I had a good experience then other dealership.I have purchased two vehicles with dealership and both times had good experience. When I'm ready for another vehicle will come back to Larry Miller. More