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Larry H. Miller Southwest Hyundai Albuquerque

Albuquerque, NM

3.9
879 Reviews

8800 Lomas Blvd NE

Albuquerque, NM

87112

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Showing 879 reviews

December 14, 2017

Worst experience I have ever had. The buying experience was good. The bad started after I had bought the vehicle. The first and foremost problem was with the detailing of the vehicle More

by Run a round
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Tafoya, Sales Manager, Fara Beadle, Mike Hart, Derek Garcia
December 14, 2017

Satisfied customer Every vehicle we've purchased at Hyundai has been a wise purchase. That's why we keep going back. Employees are all friendly, knowledgeable, and want More

by euribe6104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Curtis, Shawn Costa
Dec 15, 2017 -

Larry H. Miller Southwest Hyundai Albuquerque responded

Thanks for leaving us such an excellent review! We're so pleased to hear you keep coming back to do business with us! We truly appreciate you as a customer and we look forward to seeing you again soon! — Val Borrisevitch, General Manager

December 12, 2017

New car I was unable to purchase a car because of my credit but when I visited Michael Reta he guaranteed me a car and he didn't stop until I left with a bran More

by birdieborunda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent, Michael Reta
Dec 13, 2017 -

Larry H. Miller Southwest Hyundai Albuquerque responded

Thanks for leaving us such an excellent review! We're so pleased to hear that Michael went above and beyond to get you into a new vehicle. We appreciate your business and we hope to see you again soon! — Val Borrisevitch, General Manager

December 09, 2017

Unsatisfactory Salesmanship. Very disorganized We purchased our car September 26, 2017. It took us 4 days to complete purchase. Kept giving us different sales people. They gave us a brand-new sales More

by Janet Mitchell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
They changed so many times, I couldn't give names. So unorganized in their approach to sale.
Dec 15, 2017 -

Larry H. Miller Southwest Hyundai Albuquerque responded

Hi Janet! I’d like to thank you for taking the time to share your feedback, it helps us address your concerns internally. I would also like to apologize for any miscommunications on our end from our sales staff. It wasn’t our intention to confuse or rush you into a vehicle you weren't sure on. Please give me the opportunity to make this right. Reach out to me at a convenient time for you. I look forward to hearing from you, Val Borrisevitch, General Manager General Manager

December 08, 2017

SK was professional friendly knowledgeable helpful and maintained excellent communication with me after the sale. I was completely satisfied with my sal More

by petewierzbicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos, flip, Jose, Juan., Amy Matthiesen, Debbie Curtis, Felipe Torrez, Derek Garcia
Dec 08, 2017 -

Larry H. Miller Southwest Hyundai Albuquerque responded

Hi Pete! Thanks for your kind words about SK and I'm thrilled he was so helpful. We hope you're loving your new vehicle and we look forward to seeing you next time! Flip Torrez, General Manager

December 05, 2017

Excellent experience I love my new vehicle. This was the best experience I have ever had with any dealership. I told all my friends and family to come to there to buy a ca More

by ronjanethuth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Matthiesen, Debbie Curtis, Felipe Torrez, Mike Hart, Derek Garcia
Dec 05, 2017 -

Larry H. Miller Southwest Hyundai Albuquerque responded

Congrats on your new vehicle! We're pleased to hear you enjoyed working with our team. We truly appreciate your recommending us to your friends and family! Should you need anything else, please let us know. Flip Torrez, General Manager

December 03, 2017

Customer review Great service, great price did not get spare tire but under dealership circumstances, did not receive knowledge on how to use the warranty, or if oil- More

by vanessac62096
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Judy
Dec 04, 2017 -

Larry H. Miller Southwest Hyundai Albuquerque responded

Hi, Vanessa! Thanks for leaving us such a wonderful review. We're pleased to hear you enjoyed working with our team and that your experience was great! We truly appreciate your business and we hope to see you again soon! — Flip Torrez, General Manager

December 02, 2017

Disorganized Dealership We got a good deal and then a week later, All the paperwork was apparently wrong. And instead of handling things in one shot, we ended going up there More

by wcarvada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not listed
Dec 04, 2017 -

Larry H. Miller Southwest Hyundai Albuquerque responded

Thank you for your feedback. Efficiency, clear communication, and organization are our top priorities, so we’re disappointed to hear you felt like your experience didn’t reflect these standards. Would you please contact me at your convenience so I can further assist you with this matter? Thank you, Flip Torrez, General Manager, (505) 265-2277

December 01, 2017

Great Dealership Everything was great about my experience. They got me into a brand new car in a timely manner and were very friendly while doing so. More

by nerve505
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SK
Dec 01, 2017 -

Larry H. Miller Southwest Hyundai Albuquerque responded

Thanks for leaving us such a great review! It is wonderful to hear you enjoyed working with our team. Please let us know if there's anything else we can do for you! — Flip Torrez, General Manager

November 27, 2017

Car buying review Staff was helpful and patient with me as I test drive many vehicles to decide what I wanted. Dealership honored true car value and charged me a fair p More

by petranovichc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Judy, Derek Garcia
Nov 27, 2017 -

Larry H. Miller Southwest Hyundai Albuquerque responded

Thanks for leaving us such a great review! It is great to hear our staff was helpful and patient with you! Please let us know if there's anything else we can do for you. Have a great day, Flip Torrez, General Manager

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