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Larry H. Miller Southwest Hyundai Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
3.9
876 Reviews
Call Dealership (505) 404-0136
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8800 Lomas Blvd NE

Albuquerque, NM

87112

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Showing 876 reviews

April 29, 2024

I needed my battery replaced. I went during lunch time, they took my vehicle right away and had it done in less than an hour. Thank you! More

by Koala87120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie H Herrera
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April 29, 2024

Very responsive service staff. They were able to receive the required parts for repairs and complete the repair work the following day. More

by skbybee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie Herrera
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April 27, 2024

Connie and her team are true professionals and do their utmost to get your vehicle sorted out. They go the extra mile to work through problems and get you back on the road. More

by Bucyrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie Herrera
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April 26, 2024

Didn’t reset oil light and after they patched my tire they didn’t fill up the tire all the way. They also left trash in my car. The people at the front desk were nice though More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry
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May 02, 2024 -

Larry H. Miller Southwest Hyundai Albuquerque responded

It's disheartening to learn about the oversight with your oil light reset and the cleanliness of your vehicle post-service. I appreciate that you noted the friendly staff at the front desk, and I'd like to ensure that the rest of your service experience matches that positive interaction. I am here to address any lapses in service quality and cleanliness. Let's connect to ensure all your service needs are met with the thoroughness and care you deserve. - Shawn Black, General Manager, 505-559-9644

April 25, 2024

Usually sing their praises but three hours to get car serviced, alignment and washed was way too long. More

by abqlady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Never saw him some new guy, a lot of excuses
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Apr 30, 2024 -

Larry H. Miller Southwest Hyundai Albuquerque responded

Hello, thank you for your feedback. I apologize for the longer than expected service time and any inconvenience it caused. We aim to perform service efficiently without sacrificing the quality of our work. Your remarks are taken seriously, and we will look into our scheduling to improve wait times. If you have further concerns or if there’s anything more we can do to assist, please do not hesitate to reach out. - Shawn Black, General Manager, 505-559-9644

April 24, 2024

The staff was friendly and helpful. The service was timely and what I needed. All I got was an oil change. They let me know what else is coming up that I will need. More

by DC NM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know the names.
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Apr 27, 2024 -

Larry H. Miller Southwest Hyundai Albuquerque responded

We are thrilled to read your positive feedback. Our team strives to create an exceptional customer experience, and it's great to know that we were able to do that for you. We hope to see you again soon for all your automotive needs.

April 21, 2024

Poor customer service. Can’t get a hold of anyone in the service department. Waited over 2 hours for a scheduled appointment to program new key fob. Taken my vehicle i More

by 123veh
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed here
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Apr 27, 2024 -

Larry H. Miller Southwest Hyundai Albuquerque responded

We are sorry if we did not provide you with the service you deserve. We strive to make every visit to our dealership a positive one, and it sounds like we missed the mark with you. We value your feedback and would like to know more about your experience. Please contact us at your earliest convenience to discuss the matter further.

April 17, 2024

I took half a day off of work for a recall on my 2013 Elantra. Prior to the appointment I called in to confirm the warranty parts were on hand. The service department confirmed that the recall parts wer More

by migs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry Maestas
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April 15, 2024

Wait was quick and employees show respect for the customer..Thank you for not making me wait all day. More

by Dpeavy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Blea, Delbert Chavez, Debbie Curtis, Shawn Osborn, Chris Harvey, Derrick Brennen
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April 11, 2024

Shawn (GM), Jaclyn and Danny were the best! Made our car buying experience as quick and painless as possible. They answered all our questions and helped us get the SUV we were looking for. E More

by tippijohnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaclyn Duran
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