Larry H. Miller Southwest Hyundai Albuquerque

I highly recommend visiting the dealership. The overall experience from the time the initial application was submitted to the time I drove off the lot in a new vehicle was a good experience. The overall experience from the time the initial application was submitted to the time I drove off the lot in a new vehicle was a good experience. There was no pressure and the sales person went out of her way to help get me into a vehicle. More

Another excellent service experience Shawn Osborne gave me an appointment and was ready to take the car when I arrived. In addition to the work I asked for, Shawn reported that the techni Shawn Osborne gave me an appointment and was ready to take the car when I arrived. In addition to the work I asked for, Shawn reported that the technician noted the struts and shocks would be needing replacement pretty soon. I asked that that work be added to the list, and Shawn got that done. I picked up the car at the time we had agreed it would be ready, and everything was done first-class. Thank you! More

Outstanding Service department. I took my car in for a minor repair. while I was there i was told I was almost due for an oil change so I went ahead and had that done saving me from I took my car in for a minor repair. while I was there i was told I was almost due for an oil change so I went ahead and had that done saving me from coming in again in a few weeks. I call this place "The Super Service Department! More

Great service dept The service department is excellent. Shawn and his team are quick, precise, and polite. Awesome to deal with. They are the main reason I purchased ano The service department is excellent. Shawn and his team are quick, precise, and polite. Awesome to deal with. They are the main reason I purchased another Hyundai More

It was fast friendly service I didn't have an appointment bu I was from out of town my car need an oil change they were able to take care of me very quickly did a great job I was from out of town my car need an oil change they were able to take care of me very quickly did a great job More

Why make an appointment? Made an appointment for oil change for 11am. Took 1:20, thing was, car was taken in to garage at 12, oil change took about 20 minutes. Why make an a Made an appointment for oil change for 11am. Took 1:20, thing was, car was taken in to garage at 12, oil change took about 20 minutes. Why make an appointment if doesn't matter when car is taken in. More

recall ecm and oil change Got a oil change and recall to update the ecm ended up being a 2 day process of over 8 hrs to wait. I’m done with this xxx hyundai. It’s only Honda an Got a oil change and recall to update the ecm ended up being a 2 day process of over 8 hrs to wait. I’m done with this xxx hyundai. It’s only Honda and Toyota from now on. Btw it’s a 2016 hyundai Sonata More

Get everything in writing!!! While getting my wife's leased Tucson serviced I decided to look into the process of turning it in at the end of the lease. Having never leased before While getting my wife's leased Tucson serviced I decided to look into the process of turning it in at the end of the lease. Having never leased before, we purchased extra miles so as not to pay the inflated price if we went over allocated miles. With that being said, I had NO reason to get out of the lease early. Upon asking for information, I was informed I could get out of the lease and purchase one that day. I had no reason to jump the gun, but they asked what it would take to do the deal that day. I responded, same payment as lease payment, and similar car. Perfect! No early termination fee, right? NOPE! I asked numerous times of my sales man and sales manager. Fast forward one month. I get a bill for over $2,200.00 for early termination of lease. I contact sales man, sales manager, and general manager. I was informed they gave me a $2,000.00 discount to get me the into the car. Okay, I have to pay $2,200.00 to get a $2,000.00 discount......right. Sign me up! Is it just me, or does this make absolutely NO sense?! Adding insult to injury, my wife went to speak with the sales manager, and he didn't even have the courtesy to come down off of his throne to speak with her. She felt totally humiliated! Speaking with the general manager, and even corporate headquarters, no one seems to care. All I can say about this dealership, is do your homework, and get everything in writing! They will lie straight to your face to make a sale, and then if you have a legitimate issue, lie some more. I will post reviews warning people about this place on every search engine it shows up More

Service Dept provided excellent service There was a small problem with a new Sonata I had purchased. The service dept fit me very quickly and my wait time was minimal. There was a small problem with a new Sonata I had purchased. The service dept fit me very quickly and my wait time was minimal. More

We will treat you like royalty until you sign. I was promised all the extras in the world. Then they changed the deal without clearly informing me. When aske how they could fix the problem, I was t I was promised all the extras in the world. Then they changed the deal without clearly informing me. When aske how they could fix the problem, I was told it was impossible. Then the kicker, after being told I would not be helped, I was told if there is anything I can do for you let me know. They knew how to fix the problem and refused. Buyers beware. More