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Larry H. Miller Southwest Hyundai Albuquerque

Albuquerque, NM

3.9
876 Reviews

8800 Lomas Blvd NE

Albuquerque, NM

87112

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Showing 876 reviews

September 04, 2022

Connie was professional, pleasant, and explained what service was needed for my car. She’s an asset to the Hyundai company. More

by cmaese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connie Herrera
Sep 06, 2022 -

Larry H. Miller Southwest Hyundai Albuquerque responded

Thank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide the repairs your vehicle needed. Come back again soon if there's anything we can assist you with. - McCullough Milliorn, General Manager

September 02, 2022

Great services Relly nice! Donnie is really friendly took his time helping us to find exactly what we are looking for. More

by Yehimiyang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Martinez
Sep 02, 2022 -

Larry H. Miller Southwest Hyundai Albuquerque responded

Thank you for your great review! Your positive recommendation is really appreciated! Our sales team was happy to help you find a vehicle you enjoy. Come back to see us again soon. - McCullough Milliorn, General Manager

August 09, 2022

Sales person ignored our phones and kept telling us I'll call you back in 15 mins. 15 minutes still not here. Didn't give us any updates on our application. Weather we were approved or not.. Was To flirty w More

by Lisa
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Debbie Curtis
Aug 09, 2022 -

Larry H. Miller Southwest Hyundai Albuquerque responded

Hi there, Lisa. Thanks for taking the time to leave this review. If you have still not heard anything from our dealership, please reach out to me directly, I will leave my e-mail and phone number at the end of this response. I will happily assist in answering any questions you may have about your application, and I would like to hear more details about the level of professionalism you experienced as well. I look forward to speaking with you. - McCullough Milliorn, General Manager, mccullough.milliorn@lhmauto.com, 575-496-4849

February 17, 2022

Car purchased in Nov 2021, still no registration. No call from bumper guy that is to buff out scratch that was there. No service report, keep getting service messages on old car traded in. Nice whe More

by andoraxoxo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Debbie Curtis
December 18, 2021

The car is great but am very unhappy with the service department at Hyundai. They recommended services I did not need and not just once. I spoke with reception who said I would get a call. Never did and More

by Naomicoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nina Moya, McCullough Milliorn
Dec 20, 2021 -

Larry H. Miller Southwest Hyundai Albuquerque responded

Thank you for reaching out. We want all of our customers to feel taken care of during their service visit. I’d appreciate the opportunity to learn more about the communication issues you’ve experienced so that we can continue to improve the customer service we provide. I hope you’ll give me a call at your earliest convenience. - McCullough Milliorn, General Manager, mccullough.milliorn@lhmauto.com, 505-559-9644

Jan 12, 2022 -

Naomicoy responded

I updated my review but wanted to make it clear. I only received this public response. I have not received any response from the manager no expect to. This displays to me it was never a lower employee issue but goes all the way to the top.

December 15, 2021

Since my initial call with Connie everything was great, I have never had anything bad to say. There customer service is great, specially Connie who showed concern for my issue, and looked for a way to help m More

by renteriag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connie at service desk.
Dec 15, 2021 -

Larry H. Miller Southwest Hyundai Albuquerque responded

Thank you for taking the time to write such a positive review. I will make sure they get the recognition they deserve. We really appreciate all our customers and strive to deliver truly exceptional customer service. We look forward to doing more business with you in the future. - McCullough Milliorn, General Manager

November 16, 2021

Fast and great service, the service team always have your car ready on time they promised. Thank you. More

by Andres V.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nina Moya
Nov 17, 2021 -

Larry H. Miller Southwest Hyundai Albuquerque responded

Thank you for reaching out, Andres! We hope you’ll come back soon if there’s anything else that we can do for you. - McCullough Milliorn, General Manager

August 18, 2021

My car began having computer-related problems after replacing the 5 year old battery. Alarms and warnings activated and systems shut down while driving (ABS, LKA, electronic transmiddion, AEB, power st More

by TDAVIS10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jared
Aug 26, 2021 -

Larry H. Miller Southwest Hyundai Albuquerque responded

Thank you for reaching out about your ongoing vehicle issues. Please give me a call at your earliest convenience and we can work together to get to the bottom of this. - McCullough Milliorn, General Manager, mccullough.milliorn@lhmauto.com, 505-559-9644

May 08, 2021

Worst dealership ever! From new car sales manager Christian, Debbie Curtis Sales associate, to finance manager...all incompetent at their jobs! Wasted half a day trying to make a cash deal. Why do yo More

by c c
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Christian Huaman, Debbie Curtis
February 08, 2021

This place is awesome, they always manage to squeeze you in and never disappoint, and I don’t even own a Hyundai! I would never go anywhere else. More

by Caron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley
Feb 08, 2021 -

Larry H. Miller Southwest Hyundai Albuquerque responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Christian Huaman, Sales Manager

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