Back

Larry H. Miller Nissan Mesa - Service Center

Mesa, AZ

4.7
261 Reviews

261 Reviews of Larry H. Miller Nissan Mesa - Service Center

Sort by
March 16, 2024

Service is done on time with no surprises. Drop off is quick and easy and service personnel are attentive and thorough. More

by biglar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
March 16, 2024

I was a bit hesitant to take my vehicle back because my first time there for an oil change was not a through inspection. Better yet there was no inspection because I had some rear brake pads very low and a More

by jayz63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Magram
March 16, 2024

I took my vehicle there for recalls! Has noon appointment and waited for over 3 hours. I was told it would take 2 hours. I went to service desk in 1 3/4 hours to find out status- they ha More

by Mjr10253
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Magram
May 04, 2024 -

Larry H. Miller Nissan Mesa responded

I appreciate you taking the time to leave your feedback. We are sorry to hear that you had to wait longer than anticipated and that our communication fell short of your expectations. We are committed to providing exceptional service to all customers and would like to make things right. If we have not discussed this personally by the time that you find this response, please feel free to reach out to me directly. I look forward to speaking with you. - Anthony Judge, General Manager, 480-655-4024

March 16, 2024

The last agent did not fully review with me what was needed with my vehicle. I was given an email which shows major repairs that were not offered verbally. More

by Carl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josue Lopez Rodriguez
May 04, 2024 -

Larry H. Miller Nissan Mesa responded

Carl, I'm sorry to hear about your experience. Communication is key, and I apologize for any oversight in explaining your service during your visit. Your feedback is valuable, and I assure you we'll take steps to improve our communication process. If there's anything further we can assist you with, or if you have any questions about the repairs needed, please don't hesitate to reach out. - Anthony Judge, General Manager, 480-655-4024

March 15, 2024

Great service writers! Good service. I always use go to Riverview Nissan! I have done all my service there since 2005. More

by Jumchicago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Contreras Mares
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2024

The personnel are friendly and accommodating. Service is professional, timely, convenient and thorough. I have had very good experiences here. More

by tknudson31210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua and Jason
March 14, 2024

Great service and great service technician. Fast service with a scheduled appointment time. Thank you More

by jmartnz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Thatcher
March 14, 2024

I didn’t buy my truck here but this is where i always get service and warranty work. They treat me so good every single time. When it’s time for.a new vehicle, this is where i will buy More

by Jess D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Beattie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2024

Jason was great, professional, knowledgeable, very personable and professional. Performed in a timely matter while I waited in a clean waiting area More

by Jm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
March 13, 2024

I was very happy with my oil change and tire rotation. Lisa was very professional and great tomworkmwith More

by Breredwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa in the service department
Mar 15, 2024 -

Larry H. Miller Nissan Mesa responded

Thank you for taking the time to share your positive feedback with us. Our goal is to provide a seamless and satisfactory process, and it's great to know that we were able to do that for you. We hope to see you soon for all your future automotive needs.

...
9
...