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Larry H. Miller Nissan Mesa - Service Center
Mesa, AZ
314 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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314 Reviews of Larry H. Miller Nissan Mesa - Service Center
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January 26, 2024
Dayana and crew were extremely helpful and professional. Made check in a breeze. Oil change, tire rotation, and a recall on my rogue. Estimated 2.5 hours, but they had me back on the road in 1.45 hours! Hig Made check in a breeze. Oil change, tire rotation, and a recall on my rogue. Estimated 2.5 hours, but they had me back on the road in 1.45 hours! Highly recommend Larry Miller Nissan More
by paul
Employees Worked With
Dayana
January 25, 2024
Excellent customer service in their service department. Very communicable. I highly recommend using Jason Thatcher! Guy knows his stuff and seems to really care about his customers. Very communicable. I highly recommend using Jason Thatcher! Guy knows his stuff and seems to really care about his customers. More
by BoneCrusher
January 25, 2024
Courteous and helpful. We arrived on time for the car appointment. Unfortunately it took 3-1/2 hours to fix a tire leak so we barely made it to a medical appointment (and w We arrived on time for the car appointment. Unfortunately it took 3-1/2 hours to fix a tire leak so we barely made it to a medical appointment (and were late). Nissan also had a Lyft in route as backup for us. They did not have loaners available. More
by arwright1947 NissanGuy
Employees Worked With
Josue
January 24, 2024
We received most excellent, efficient and reliable service. The car was ready much sooner than expected. service. The car was ready much sooner than expected. More
by bwrana
January 23, 2024
I always have a positive at Larry Miller. I never feel pressured to buy services I don't need or want. Staff are always helpful and friendly. Lisa was my service rep today and she was excelle I never feel pressured to buy services I don't need or want. Staff are always helpful and friendly. Lisa was my service rep today and she was excellent, very professional and helpful. We have 2 cars serviced there and highly recommend the More
by ed b
Employees Worked With
Lisa in Service Dept.
January 18, 2024
I was happy with the service. Jason promptly greeted me at my appointment time and the service (oil change + recall) was done in a very reasonable amount of time. Jason promptly greeted me at my appointment time and the service (oil change + recall) was done in a very reasonable amount of time. More
by kstayton03
Employees Worked With
Jason
January 17, 2024
Dear Management: For 6 months I've be getting the run around about my Frontier stereo that's still under warranty. I was told many times a new stereo was on order. Your dealership told me it had to be re around about my Frontier stereo that's still under warranty. I was told many times a new stereo was on order. Your dealership told me it had to be replaced. Now mysteriously you can't find one. I guess your service department can't Google cause i found two at other Nissan dealerships. I proposed you give my the $1400 credit and I'll get a new stereo installed. Now my only option is for you to keep it for 3 weeks give it to a 3rd source vendor who knows if or when id ever get it back. Poor Josue and Lisa are stuck in the middle of this no brainer. No driving around for a month without a stereo or front vents is ridiculous. More
by Dealer won't replace warranty item
Employees Worked With
Lisa and Josue
