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Larry H. Miller Nissan Mesa - Service Center

Mesa, AZ

4.7
312 Reviews

312 Reviews of Larry H. Miller Nissan Mesa - Service Center

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February 24, 2024

When I asked about a maintenance service for my vehicle I was lied to. I assume they only want to do the easiest jobs and can't handle actually caring for the longevity of my vehicle. When pushed into doing More

by HOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josue
Mar 15, 2024 -

Larry H. Miller Nissan Mesa responded

We apologize that your experience with us wasn't up to our usual standards. We take pride in providing a hassle-free and transparent process for all of our customers, and we're disappointed that you feel we fell short in your case. We want to make things right, so please don't hesitate to contact us to discuss your concerns and see how we can improve your experience. I look forward to hearing from you! - Anthony Judge (AJ), General Manager, 480-655-4024

February 23, 2024

I had no service appointment and arrived around 8am. The service representative Joshue was able to fit me in. He answered all my questions, made suggestions and kept me informed through text and in pers More

by Nissangirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vadim Zhenar
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2024

These guys have always tried to be right eccept Once they screwed up, But they made it correct. I have had datsun's and nissan's for thirty five years. More

by Buz.long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dayana
February 22, 2024

I had a great experience at my last service appointment. Dayana took care of all of my needs and converns More

by Stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dayana
February 22, 2024

The associates her are very nice and efficient. They all take a lot of pride in their work. Thank you for taking care of me and my car. Until next time. More

by dclovejones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
February 21, 2024

Awesome service! Lisa Magram is awesome and super kind. I feel safe in my car! More

by Izzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Magram
February 20, 2024

On my previous service I was told tires were rotated, yet tire that had a slow leak was still on the same position when I went the next day to get repaired. This time service I was out of windshield wiper fl More

by l.marc.ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshue
Mar 15, 2024 -

Larry H. Miller Nissan Mesa responded

I appreciate you taking the time to leave your feedback. It is unfortunate to hear that your experience with our dealership did not meet your expectations. We aim to provide exceptional service to all of our customers and it is clear that we fell short in your case. I would appreciate the opportunity to learn more about your experience and make things right. Please contact me at your earliest convenience so that we can work together to resolve any outstanding issues. I look forward to hearing from you! - Anthony Judge (AJ), General Manager, 480-655-4024

February 18, 2024

Jason is the reason I keep bringing my car to this location. He represents what everyone deserves in regards to customer attention and service. More

by AnneP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
February 17, 2024

The service advisor who assisted me was extremely professional and polite. Any service suggestions after they looked at my vehicle were also presented in a clear professional fashion by the service More

by adammed999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry
February 17, 2024

We are very pleased with our maintenance service coordinator, Jason Thatcher. Always, professional and respectful, taking care of vehicles needs and customers. More

by Blueraven2615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Thatcher
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