Larry H. Miller Nissan Highlands Ranch
Highlands Ranch, CO
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Brian Mandroian is an amazing salesmen. I wasn't intending on buying a car until November when my brother in law could help me (as I am female and know nothing about cars I figured I would be taken intending on buying a car until November when my brother in law could help me (as I am female and know nothing about cars I figured I would be taken advantage of). Brian knew this but still spent 2.5 hours with me test driving cars, going over prices and answering all my questions. Because he was so wonderful I felt comfortable purchasing the car on my own, which I did, and I love it! He made the whole experience very easy and I don't feel I got taken advantage of. He was very thorough and honest about everything. There happened to be only one car of the style I liked in the near by area and Brian and the staff spent three days pestering the dealership that had the car so that I could get it. I definetly recommend Larry Miller Nissan and I wouldn't recommend anyone else to buy a car from except Brian Mandroian! More
I came in with a problem and the service department worked with me found the problem and since they had the part they were able to fix the problem. The fix was done under warrenty worked with me found the problem and since they had the part they were able to fix the problem. The fix was done under warrenty More
Brian was extremely friendly and helpful in getting us to a price that was acceptable to both parties. Once the purchase was made he was very diligent in explaining the features of the car, as well as answer a price that was acceptable to both parties. Once the purchase was made he was very diligent in explaining the features of the car, as well as answering any questions we had afterwards. More
best experience w/car dealership ever.at 64 yrs. have had many unpleasant ones.brian was very well schooled in all aspects of this vehicle.friendly,couteous and no pressure.would recomend him to anyone.love many unpleasant ones.brian was very well schooled in all aspects of this vehicle.friendly,couteous and no pressure.would recomend him to anyone.love my truck!thanks,steve. More
I would recommend the dealership on the sales, but I am a little iffy on the service. The part that I had installed was not to my expectations and I am very unhappy with it not to mention I was completely sh little iffy on the service. The part that I had installed was not to my expectations and I am very unhappy with it not to mention I was completely shocked when I found out what the final price was. I gave you a bad on the quality of service because they knocked out my air conditioning which caused me to miss a days of work to bring the car back and have them fix it. They were nice and offered me a rental car or a rid, but in the end kept me waiting and said it was a quick fix which makes me wonder how they missed it in the first place. Overall I am very unhappy with my experience since I had such a great time working with sales purchasing the car. More
Again, I believe I receive a great value and great customer service at Larry Miller Nissan. I remember when I first came into the shop to get an additional key cut and the service advisor gave me a li customer service at Larry Miller Nissan. I remember when I first came into the shop to get an additional key cut and the service advisor gave me a list of repairs that the car needed. I figured that this was a typical "dealer" up-sell and that I should be aware. When I took the car into a second shop, they mentioned the same problems and even though the shop was one of the discount repair joints, they were more expensive and they could not complete some of the repairs. From now on, I only use Larry Miller Nissan for my repairs. They offer great customer service, easy appointment scheduling, fantastic coupons that really save me money and competent repairs. I would highly recommend Larry Miller Nissan for Nissan repairs and service. More
We went to Larry H Miller Nissan to take a look at the Frontier and Xterra. While we looked they offered to give us a no obligation appraisal of our Mercury Mountaineer we were considering trading. Aft Frontier and Xterra. While we looked they offered to give us a no obligation appraisal of our Mercury Mountaineer we were considering trading. After driving both my wife and I agreed we like the Xterra better. At that point in time it was already 8:30pm, thirty minutes after closing. Even then we were not rushed to make up our minds. LHM made us a fair offer for the trade and gave us a nice discount on the Xterra along with a $500 gas card. The deal went just as it had been described when the paperwork was presented. They got us a competive rate (4.10%) and the payment was were we wanted. The Xterra was detailed and filled with gas by the time we were done signing! Probably the first time we have bought a vehicle and had a nice time doing it! Keep up the good work! More
When I decided to buy a 2011 Nissan Maxima fully loaded with every bell and whistle possible a few months ago it became apparent rather quickly that the car did not exist in North America. Because I office with every bell and whistle possible a few months ago it became apparent rather quickly that the car did not exist in North America. Because I office out of Colorado Springs I began to visit Nissan dealerships everywhere from the southern part to the northern part of Colorado. Many salespeople and many dealerships had the opportunity to EARN my business, but only one stood out head and shoulders above the rest. From the first moment I contacted Larry Miller Nissan I have been nothing less than impressed. Dave Koprowski was prompt and courteous in his initial response and has been the consummate professional throughout the entire process. Kody May was also a pleasure to work with in every respect. A few weeks after special ordering the perfect 2011 Maxima from the factory things took a turn for the worse. The tsunami that hit Japan and the devastation that followed made it unlikely we would be seeing my special order vehicle stateside anytime soon. However, this was not about to stop Mr. Koprowski from delivering what he had promised. The very day that I was informed that it could be months before my new car hit the showroom floor Mr. Koprowski was able to locate an exact match all the way across the country. Within just a few short weeks, and ahead schedule I might add, I was driving away with even more than what was initially promised! I’ll conclude by sharing that my profession requires me to travel the country training hundreds of business owners and sales professionals each week. This training embraces the philosophy of them conducting themselves with honesty, integrity, character and sales expertise based on high service, not high pressure. If Dave Koprowski worked in my organization he would be a superstar among stars. If someone is shopping for a dealership with honesty and integrity that does business the right way, my recommendation would be to save yourself some time and choose Larry H. Miller Nissan the first time. Doug Wyatt Castle Rock, CO More
Dave was extremely attentive to my needs. From the moment I drove onto the dealership, he immediately greeted me and made me feel welcomed. He had me take a test drive, since I had never driven the vehicle b I drove onto the dealership, he immediately greeted me and made me feel welcomed. He had me take a test drive, since I had never driven the vehicle before. He talked about features of the car while cracking jokes and making it feel fun. He found out my needs and made me feel valued as a customer. His priority was to meet my time frame and budget. He asked me if this was the vehicle for me and I knew it was. He immediately started on my paperwork. There was no hassel and haggering. I signed with-in 30 mins and was out with my new car. This has been my best car buying experience ever. More
The only thing I would have liked to have different would have been a car wash. Every where else we have gone and got any kind of service done we had a wash. But I must say that I am very glad to have a deal have been a car wash. Every where else we have gone and got any kind of service done we had a wash. But I must say that I am very glad to have a dealership around that takes care of their customers like you do. You have earned a customer for life with us. More