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Larry H. Miller Nissan Highlands Ranch
Highlands Ranch, CO
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I was not in the market for a new car, but a used preferably 2010 or later if possible. I was at the Toyota dealership next door, and Chris came out while we meandered over to the Larry Miller Nissan preferably 2010 or later if possible. I was at the Toyota dealership next door, and Chris came out while we meandered over to the Larry Miller Nissan lot. He showed us a few cars, and then I test drove the '12 Versa. It was a solid car within my price range, with great gas mileage. Chris really worked with me regarding my trade-in and financing options. I wanted to walk away and use this offer as a baseline for shopping, however he was a great salesman. I drove away with this car and looking back I'd do it again. The whole experience was positive. More
The staff is great; super friendly and helpful, and most importantly, honest! I trust the feedback & direction given to make my 2001 Pathfinder last another 5 years by your service managers/staff and by th importantly, honest! I trust the feedback & direction given to make my 2001 Pathfinder last another 5 years by your service managers/staff and by the technicians with their evaluations...so thank you for the quality service. More
Employee was very professional and courteous. He kept me informed about repairs needed and provided price quotes. The repairs/service completed in a timely manner and I have not had any further problems wi informed about repairs needed and provided price quotes. The repairs/service completed in a timely manner and I have not had any further problems with the vehicle (in other words, they fixed it right the first time). Jason also recommended the package deal on oil changes in order to save me money. More
The person I worked with was knowledgable and helpful. He was able to get me what I needed quickly and I did not have to wait around. Plus the package deal on oil changes will save me some money! He was able to get me what I needed quickly and I did not have to wait around. Plus the package deal on oil changes will save me some money! More
My experience from start to finish was excellent. Everyone went out of their way to get me into the perfect car and take care of all the details from start to finish. And I love the car! Thank you gu Everyone went out of their way to get me into the perfect car and take care of all the details from start to finish. And I love the car! Thank you guys.... More
I am just very pleased with the Larry Miller Service department. They are the only ones who have worked on my 2009 Murano LE since I bought it. I am always confident that the work will be done right a department. They are the only ones who have worked on my 2009 Murano LE since I bought it. I am always confident that the work will be done right and that they will not try to sell me something I don't need. They are quick, timely and always return my car to me in the condition I left it. I take very good care of my crossover vehicle. It looks brand new. My father taught me to take good care of things and I take pride in how my vehicle looks. It is a delightful experience when I go there . . . rare in this more "me oriented" world. As long as they offer this 5-star service, I will continue to bring my Murano to them for any of my needs. More
The quotes I received were more than double what other places charged for a tune up. Also had the dealer take a look at a broken hood release cable. The Rep claimed they had to remove some panels to tak places charged for a tune up. Also had the dealer take a look at a broken hood release cable. The Rep claimed they had to remove some panels to take a good look at the cable so there was a $60 fee. I then spoke to the mechanic and he admitted no panels were removed as he could tell by eye balling it it was broken. The Rep admitted he was not truthful and quickly gave me the paperwork so I would leave the shop. Bottom line, the prices here are twice that of other shops and the Reps are dishonest. More
At first I was wary of going to this dealership (because of negative reviews about Larry H Miller Auto Group in Colorado and Utah) But a friend convinced me to go because of the good level of service he rec of negative reviews about Larry H Miller Auto Group in Colorado and Utah) But a friend convinced me to go because of the good level of service he received while purchasing his 2012 Nissan Juke. I ended up purchasing two new 2011 Nissan Murano SL's on 11/02/2011 and had a great experience at this dealership. While I can't comment on specific pricing given that my situation was unique (two vehicles, last two 2011 vehicles on the lot with GPS and SL package) I can say that the staff, service, and general price negotiations were well above expectations. I was able to negotiate what I wanted with little to no hassle. The sales manager "Florian Beta" and general manager "Kevin Deporter" where genuinely interested in earning my business relationship and not just on making a quick buck. I didn't even have to negotiate with a salesmen and then wait while they "talked to the manager" Florian introduced himself immediately and negotiated directly with me the entire time. I left the dealership, happy with my vehicles, happy with the pricing, and happy with the level of service. I will continue to go back to Larry H. Miller Nissan Mesa for my service appointments for these vehicles. If you are interested in a Nissan vehicle and would prefer to deal with a sales staff (management especially) who look at the long term business relationship and not just the sale, then I suggest you visit this dealership. I am glad I did. More
Again I was satisfied with customer service - friendlyness etc etc. Except that they did NOT tel me that my struts were bad and need to be replaced in the near future. The did call me about the friendlyness etc etc. Except that they did NOT tel me that my struts were bad and need to be replaced in the near future. The did call me about the power steering fluid and a brake light - whoopie. I was very disappointed that they did not go over the additional service that will be needed on the struts. This information was on the bill and I did not notice it but my husband did - I would have never been aware of the problem and it is my vehicle!!!! Tacy Harris More