Larry H. Miller Nissan Highlands Ranch

I enjoyed seeing your new facility. I did not wait while my car was serviced, but I see that the customer waiting area has all the amenities. I appreciate the use of a rental car. Ken Mack was friendly an my car was serviced, but I see that the customer waiting area has all the amenities. I appreciate the use of a rental car. Ken Mack was friendly and helpful. I would have rated the "Quality of Work" Great, but my car still has a rough idle. This is not a problem with the 90,000 mile service I had done. My Altima is a 2001 model and it is not unexpected that there is some other issue we need to identify. I will definitely make another service appointment with Larry Miller Nissan to investigate this further. I probably would not rate "Price" higher than Good for a dealer because I know I will pay a premium for the work of a factory trained technician. However, I will gladly pay the dealer rates for quality work and if I am treated fairly. More

I have known Jay for over 10 years. Back when he was with Tynan's Nissan. He was the Z Car Club of Colorado contact person. He is the best service advisor I have ever worked with. So I followed him t with Tynan's Nissan. He was the Z Car Club of Colorado contact person. He is the best service advisor I have ever worked with. So I followed him to Go Nissan and now I have followed him to you folks. At last night Club meeting, I met Tony Elder. He spoke to the group about your new location, etc. and I was able to mention my experience with you on the 5th and that Jay was now with you - many of the Club members feel much the same as I do about working with him. Ron Gardner More

Service was quick and easy. They were ready for me when I got there. The waiting room was clean and inviting. I do have an issue that needs to be addressed that they explained to me. I will bring the ca I got there. The waiting room was clean and inviting. I do have an issue that needs to be addressed that they explained to me. I will bring the car in at a later date to handle this. They were not pushy and did not try to scare me into getting the work done. They explained the fees involved and let me make my own decision. The price was reasonable for the work that was done. I will continue to bring my car to Larry Miller for the remainder of the time I own my car. My experience with Larry Miller has been exceptional from the time I purchased my car throughout all my service appointments. I would not hesitate to recommend Larry Miller to anyone looking for a car or needing service. More

All the work was done in one day, which was really good. It seems that the service was pricey. The staff was good, and friendly. It seems that the service was pricey. The staff was good, and friendly. More

Mike did a great job and is the reason I will visit Larry Miller Nissan again. Someone from sales should have talked to me as I was walking the lot. Miller Nissan again. Someone from sales should have talked to me as I was walking the lot. More

Everyone in service Dept is fast, friendly & knowledgable. Every detail of service provided was explained as well as future potential maintenance. Car interior was kept clean, and paper floormat knowledgable. Every detail of service provided was explained as well as future potential maintenance. Car interior was kept clean, and paper floormats removed.My salesman Razz always seems to take a second to visit when he sees me, and am impressed he remembers my name. More

The service was promt and very intentive. They completed the service quicker then I expected and called me when my truck was ready. My only sadness was that the truck didnt get washed, but I dont know if th the service quicker then I expected and called me when my truck was ready. My only sadness was that the truck didnt get washed, but I dont know if that is a service you provide?! Otherwise everything was great! More

I needed warranty work done and oil change, and could only go the day I called. They accommodated me, and explained everything in detail. I was happy with the service and price. only go the day I called. They accommodated me, and explained everything in detail. I was happy with the service and price. More

I had service done on my Nissan Murano, and Ken was friendly, greeted me as I pulled in and had my service order in hand. We went over the visual inspection and he pointed out a few things to consider friendly, greeted me as I pulled in and had my service order in hand. We went over the visual inspection and he pointed out a few things to consider. He called later to add Brakes to my order and we did the brakes too. I did some of te stuff he recomended or pointed out but not all of it. I can't comment yet on the quality of work because I just had it done and don't know if it will last. It is working great currently. Overall my experience was great and I will be a returning customer. Jerry More

I purchased a used 2004 Nissan titan from this dealership. The check engine light was on and the advised that the catalytic converters had gone bad and needed to be replaced. They said they were n dealership. The check engine light was on and the advised that the catalytic converters had gone bad and needed to be replaced. They said they were not going to replace them. I did not have to worry about emissions due to where I live so that was not a concern at this time. Two days later I noticed the transmission was acting funny and I was losing oil pressure when the engine was warm. I called them about it and they said to bring it in. I drove all the way back and they said that the bolts to the transmission box were loss so they fixed that and all was okay. They also said that the vehicle was running normal under factory settings. I asked how low of pressure does it get down to. They replied that they don’t check the pressure they check the voltage and all was okay. Only Three hindered miles later there was a leak under the hood, also squalling noises, and the heater stopped working. At this time it was very cold out. I took it into a locale shop and they said that there was only water in the radiator and it froze. The radiator now has a hole in it and needed to be replaced. Also, the bolt to the alternator was loss which the fixed in time and it didn’t cause any damage. It’s like really why would you only put water in the radiator. This is a dealership. Please don’t let this happen to you.. More