Larry H. Miller Nissan Highlands Ranch
Highlands Ranch, CO
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We had our car in for its first 3 month check up. There were a few small issue that was resolved to our staisfaction. We worked with Ken Mack and he was very helfpul, friendly and courteous. were a few small issue that was resolved to our staisfaction. We worked with Ken Mack and he was very helfpul, friendly and courteous. More
Overall great customer service! I would recommend this dealership to anyone. It is nice to go to a dealership and know that they go above and beyond to make sure you have a great experience. dealership to anyone. It is nice to go to a dealership and know that they go above and beyond to make sure you have a great experience. More
I enjoyed seeing your new facility. I did not wait while my car was serviced, but I see that the customer waiting area has all the amenities. I appreciate the use of a rental car. Ken Mack was friendly an my car was serviced, but I see that the customer waiting area has all the amenities. I appreciate the use of a rental car. Ken Mack was friendly and helpful. I would have rated the "Quality of Work" Great, but my car still has a rough idle. This is not a problem with the 90,000 mile service I had done. My Altima is a 2001 model and it is not unexpected that there is some other issue we need to identify. I will definitely make another service appointment with Larry Miller Nissan to investigate this further. I probably would not rate "Price" higher than Good for a dealer because I know I will pay a premium for the work of a factory trained technician. However, I will gladly pay the dealer rates for quality work and if I am treated fairly. More
I have known Jay for over 10 years. Back when he was with Tynan's Nissan. He was the Z Car Club of Colorado contact person. He is the best service advisor I have ever worked with. So I followed him t with Tynan's Nissan. He was the Z Car Club of Colorado contact person. He is the best service advisor I have ever worked with. So I followed him to Go Nissan and now I have followed him to you folks. At last night Club meeting, I met Tony Elder. He spoke to the group about your new location, etc. and I was able to mention my experience with you on the 5th and that Jay was now with you - many of the Club members feel much the same as I do about working with him. Ron Gardner More
Service was quick and easy. They were ready for me when I got there. The waiting room was clean and inviting. I do have an issue that needs to be addressed that they explained to me. I will bring the ca I got there. The waiting room was clean and inviting. I do have an issue that needs to be addressed that they explained to me. I will bring the car in at a later date to handle this. They were not pushy and did not try to scare me into getting the work done. They explained the fees involved and let me make my own decision. The price was reasonable for the work that was done. I will continue to bring my car to Larry Miller for the remainder of the time I own my car. My experience with Larry Miller has been exceptional from the time I purchased my car throughout all my service appointments. I would not hesitate to recommend Larry Miller to anyone looking for a car or needing service. More
Mike did a great job and is the reason I will visit Larry Miller Nissan again. Someone from sales should have talked to me as I was walking the lot. Miller Nissan again. Someone from sales should have talked to me as I was walking the lot. More
Everyone in service Dept is fast, friendly & knowledgable. Every detail of service provided was explained as well as future potential maintenance. Car interior was kept clean, and paper floormat knowledgable. Every detail of service provided was explained as well as future potential maintenance. Car interior was kept clean, and paper floormats removed.My salesman Razz always seems to take a second to visit when he sees me, and am impressed he remembers my name. More
The service was promt and very intentive. They completed the service quicker then I expected and called me when my truck was ready. My only sadness was that the truck didnt get washed, but I dont know if th the service quicker then I expected and called me when my truck was ready. My only sadness was that the truck didnt get washed, but I dont know if that is a service you provide?! Otherwise everything was great! More
I needed warranty work done and oil change, and could only go the day I called. They accommodated me, and explained everything in detail. I was happy with the service and price. only go the day I called. They accommodated me, and explained everything in detail. I was happy with the service and price. More