
Larry H. Miller Nissan Highlands Ranch
Highlands Ranch, CO
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I worked with Jay who was extremely personable and friendly. He was very helpful and made my car service a pleasant experience. Because of him, I will most certainly be coming back to service my car a friendly. He was very helpful and made my car service a pleasant experience. Because of him, I will most certainly be coming back to service my car at your dealership in the future. Thanks Jay!!! More
Great experience with my Service Advisor Kevin Best. A little concerned with the actual tech who was performing the service because there were items that were on the "recommendations" list that were eithe little concerned with the actual tech who was performing the service because there were items that were on the "recommendations" list that were either just done, by myself or by your service department. More
This was my first time for service at this dealership, and I was pleasantly surprised! I was greeted in a friendly way, and if I had questions, they were answered. Great experience. and I was pleasantly surprised! I was greeted in a friendly way, and if I had questions, they were answered. Great experience. More
Ken and Matt are great to work with, very professional and knowledgeable. I trust the work done at their dealership! I will definitely be back to service my car at this dealership! and knowledgeable. I trust the work done at their dealership! I will definitely be back to service my car at this dealership! More
Even though I live and work far from the dealership it was well worth the drive. Great service on my car.. and a fantastic waiting area! I was able to get a little work done and drink some delicious cof was well worth the drive. Great service on my car.. and a fantastic waiting area! I was able to get a little work done and drink some delicious coffee while I was waiting. Ken was fantastic - professional, friendly and gave me some great advice. I'll be back! More
Very pleased with the warranty work on my Rogue. Jodie and Matt went above and beyond my expectations. This was my first time there but definitely will not be my last. and Matt went above and beyond my expectations. This was my first time there but definitely will not be my last. More
Facility was very nice, clean and modern. All staffs were friendly and helpful, especially Jay. Price was a bit higher than expected, but quality is important so my Pathfinder can last longer. Rental car ser friendly and helpful, especially Jay. Price was a bit higher than expected, but quality is important so my Pathfinder can last longer. Rental car service was very convenient and hassle free. Prompt windshield repair. Basically it was one stop for everything experience. Overall very pleased!! More
I bought two Rogues from Larry Miller in three months. Everyone at the dealership has been friendly and professional. I believe that Larry Miller is a dealership that should serve as a model for how a ca Everyone at the dealership has been friendly and professional. I believe that Larry Miller is a dealership that should serve as a model for how a car dealership should be. I live within walking distance of the Nissan dealership on Arapahoe Road and I CHOSE to go to Highlands Ranch. If there was a do/don't training video for Nissan, these two dealerships could play the roles and Larry Miller is certainly the "do" dealership. I never felt manipulated or tricked during the purchase process so when I walked out the door, I didn't have any questions about my purchase. I knew I had the car I wanted, at a fair price, after a pleasant, fair transaction. That should be the goal of every business. I have already recommended the dealership and have told neighbors that it's totally worth the travel across town. More
DO NOT BUY A CAR FROM THEM! They do not finance the cars correctly. I recently bought a car from them. They did not process the paperwork and unfortunately a few days later i was involved in a terrible acci correctly. I recently bought a car from them. They did not process the paperwork and unfortunately a few days later i was involved in a terrible accident where the vehichle was totalled. They never turned in the paperwork so i did not have GAP insurance. One of their finance members named Roman told me to come in and purchase another vehicle so i could role the 7,000 i owed in to another car! I refused and they are now stating i never owned the car and i have two options. 1. Take made trade in back and they claim my totalled car on my insurance! How can they claim a car that i didnt own? Also they refused to give back my down payment. They told me they were also not going to pay off my trade in like they agreed and signed to do! Option 2. They would pay off my trade in and claim the other car on my insurance but since i didnt have gap i owe them the difference! Niether of these options are legal!!!!! I chose the first option and Matt another finance manager said he would return my car and my deposit and to return the next day. However the next day came and they never called me! When i called them they stated i could get my car but they are refusing to return my deposit! THESE PEOPLE ARE LIARS! DO NOT TRUST THEM OR THEIR FINANCING TEAM! More