Larry H. Miller Nissan Highlands Ranch
Highlands Ranch, CO
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The reason I gave the 4 on overall experience is: I scheduled service (oil change) 4 days before I showed up for my appointment. After approximately 45 I was told that they did not have the oil filter scheduled service (oil change) 4 days before I showed up for my appointment. After approximately 45 I was told that they did not have the oil filter for my car. I own a Lexus and I realize that this is a Nissan dealership, but I would think that you could prepare for my car in 4 days. I also know that it says allow 60 to 90 minutes for your service but I believe it could have been done in 45 minutes or so and not the 90 minutes that I was there. Thank You for the service on my car! Daren Debban More
I am new to the area and was looking for a new Nissan dealership to service my 2013 Altima. After contacting a couple dealerships in my area, I decided on Larry H Miller's dealership. Three main things dealership to service my 2013 Altima. After contacting a couple dealerships in my area, I decided on Larry H Miller's dealership. Three main things made that decision, promptness to my email inquires, competitive pricing on services and a friendly environment. I recommend Larry H Miller's dealership. More
I had purchased a package of oil changes and service at a great price from a salesman at our door. I did worry that perhaps this may not have been a good idea.....I'm so glad I was wrong! I have been tre great price from a salesman at our door. I did worry that perhaps this may not have been a good idea.....I'm so glad I was wrong! I have been treated great each time I have used Larry Miller Nissan, both at the former location and the new location! It's easy to make an appointment, I am greeted in a friendly, professional manner, and the work is done when they say it will be. They really went above and beyond this time, washing my car after the oil change! We purchased a used car for our middle daughter several years ago and we will be looking to them again when we look for a car for our youngest daughter. I cannot say enough about how well we are treated by the staff in every department at Larry Miller Nissan. We will continue to return in the years to come! More
The new facility is great! The service team continues to be very professional and customer-minded. Thanks to Kevin for being thorough and ensuring that my vehicle is in proper working order. It's really app be very professional and customer-minded. Thanks to Kevin for being thorough and ensuring that my vehicle is in proper working order. It's really appreciated. Carlton T. Sherbert, Sr. More
Took car in for servicing, after always going to Go Arpahoe Nissan instead, due to fact Larry Miller is now much closer to home. Was very satisfied with work explained, work done, and promptness. Arpahoe Nissan instead, due to fact Larry Miller is now much closer to home. Was very satisfied with work explained, work done, and promptness. More
Great experience. John is very knowledgeable and made this transaction affordable, efficient, and enjoyable. I responded to the advertised Nissan Leaf lease special and was surprised that John was able this transaction affordable, efficient, and enjoyable. I responded to the advertised Nissan Leaf lease special and was surprised that John was able to deliver more car than I anticipated, within my budget. Thanks again. More
The lyingest dealership ever. The salespeople will tell you whatever they can to close the sale. Even outright lies. Unless you get it in writing, consider it bunk. Part of our decision to buy (2 cars, sam you whatever they can to close the sale. Even outright lies. Unless you get it in writing, consider it bunk. Part of our decision to buy (2 cars, same day) was because he said they had plenty of free loaner cars when we come in for service. I came in for service and found out they have rental cars, not loaner cars. As you can imagine the manager already had a head start in not giving a care. Also the sales guy said the dealership would pay off our old cars. What he meant was they would sneakily hide it and roll it over into our new loan so now, by extension I'm paying on old cars that I don't even own anymore. Nice. I'm probably going to the BBB next about this outfit. And I will certainly notify Nissan about their practices too. More
David was very friendly and knowledgable. It was a pleasant experience overall. I would recommend this dealership to friends and will be servicing my car here from now on! pleasant experience overall. I would recommend this dealership to friends and will be servicing my car here from now on! More