Larry H. Miller Nissan Highlands Ranch
Highlands Ranch, CO
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I had previously leased a Nissan Rogue from another Nissan dealership that I had a bad experience with...i.e. at close, paper work had incorrect vin # and had to re-do everything. I discovered discrep Nissan dealership that I had a bad experience with...i.e. at close, paper work had incorrect vin # and had to re-do everything. I discovered discrepancy 2 or 3 days after delivery of my 2011 Rogue. Also, Nissan corporate would not accept the "damage policy" the dealership sold me to cover nicks and dings up to $5,000 when I would return the vehicle...again, another re-do of paper work. Larry Miller Nissan is much closer to where I live and had a large inventory to pick from, so I went there to lease my new Rogue. Every aspect of the buying purchase was a great experience. At no time did I feel pressured, the three individuals I worked with were truly professionals. I will absolutely do business with them in the future and recommend the dealership to any of my friends or family that is looking to buy or lease a vehicle. Sincerely, Jerry C. Gerdes More
I was treated with respect and understanding the entire visit. No judgement no attempts to upsell and Greg understood what I was looking fir and helped me find it I am ecstatic over my new car and my expe visit. No judgement no attempts to upsell and Greg understood what I was looking fir and helped me find it I am ecstatic over my new car and my experience :) More
The service department at Larry Miller Nissan is one of the best I have ever been to. Your staff are professional, kind, friendly and you can tell that they truly care about the customer. I bought a 2011 the best I have ever been to. Your staff are professional, kind, friendly and you can tell that they truly care about the customer. I bought a 2011 Toyota Camry from the dealership last May and have brought my vehicle back for service only to Larry Miller Nissan, simply for the outstanding service I continuously receive. Although at times, I am waiting longer than would like for an oil change. Example on Saturday 2/15, I was at the service dept for 2.50 hours for an oil change and power steering fluid flush and I arrived at 8:10am. It was a longer than anticipated wait, but when I got my vehicle back, I know that it had the quality service and best maintenance put in. My service representative, Jay Ketterling is one of the best to work with and I always appreciate his input, suggestions and care when it comes to my vehicle and ensuring I have everything I need. Thank you Larry Miller Nissan for giving me exceptional service, time and time again. More
Jay is Fabulous!!!! This was by far the best experience I've ever had at a dealership and will not be going anywhere else. This dealership is so friendly and welcoming. :) I've ever had at a dealership and will not be going anywhere else. This dealership is so friendly and welcoming. :) More
I was given very good customer service and the Larry Miller Nissan Store in Highlands Ranch regarding the service for my 2013 Nuss an Juke. Charlie was awesome and got me in an out in record time. Miller Nissan Store in Highlands Ranch regarding the service for my 2013 Nuss an Juke. Charlie was awesome and got me in an out in record time. More
The appointment was perfect! Great customer service...friendly. The waiting area is very pleasant & comfortable. Really appreciate the coffee & wifi! I walked around the sales area and was app service...friendly. The waiting area is very pleasant & comfortable. Really appreciate the coffee & wifi! I walked around the sales area and was approached to see if I was being helped - he chatted for a few minutes too even though I was not in the market to buy. Friendly environment. More
1st service on vehicle . All was good. Took longer than I expected. Comfortable seats in waiting area. Free popcorn, water, coffee, tea. Met my initial expectations. expected. Comfortable seats in waiting area. Free popcorn, water, coffee, tea. Met my initial expectations. More
I enjoyed my experience at Larry Miller Nissan. I found the car I wanted at the price I wanted. The finance team worked to put a deal in place that was acceptable to me and I drove away without a single r the car I wanted at the price I wanted. The finance team worked to put a deal in place that was acceptable to me and I drove away without a single regret. I am truly looking forward to the 5 years of no cost maintenance at the brand new state of the art service department. I couldn't be happier with the transaction and working with Andrew Kuntzman was a pleasure. Thank you to the Larry Miller Nissan Team. More
We brought in our Nissan Pathfinder for repairs and service covered under our extended warrenty plan purchased at another used car dealership. Mr Mack was very helpful in identifying numerous other iss service covered under our extended warrenty plan purchased at another used car dealership. Mr Mack was very helpful in identifying numerous other issues that required our attention as well as identifying coverage that we were authorized for a rental car and other issues. Due to delays in receiving one of the necessary components the repairs took longer than anticipated and Ken did an outstanding job of keeping us informed on the repair status. He also worked very hard to insure we paid a fair price for the repairs and did not pay any unnecessary costs for the rental. We are extremely pleased with the service provided by Mr Mack and would highly recommend he be commended for his hard work, dedication and commitment to outstanding customer service. Because of the service provided by Mr Mack, Larry Miller Nissan will receive repeat business from me and my family. More