Larry H. Miller Nissan Highlands Ranch
Highlands Ranch, CO
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Service experience Great service experience Nissan fit us in last minute to get a service and repair a heat shield issue. The staff was friendly and helpful. Great service experience Nissan fit us in last minute to get a service and repair a heat shield issue. The staff was friendly and helpful. More
Great experience! Everyone helpful and friendly. All service needed done in less than hour. Derek was easy to work with and made my visit seamless. service needed done in less than hour. Derek was easy to work with and made my visit seamless. More
Kevin stood on his head to ensure that my issue was taken care of. One has the impression that Kevin genuinely wants to make sure the customer is happy driving out of the service bay. care of. One has the impression that Kevin genuinely wants to make sure the customer is happy driving out of the service bay. More
Wonderful experience We initially found the Murano we purchased online and contacted the dealer via email. Todd responded with specific information and pricing about the We initially found the Murano we purchased online and contacted the dealer via email. Todd responded with specific information and pricing about the car very quickly. He recommended Greg to help us with the transaction. We live in Utah and planned to fly over to buy the car then drive it back. Greg was extremely helpful in answering questions. Once we decided on the car, he pulled it off the lot for us. We wanted to add a couple of dealer-installed items, and Greg took care of ordering the parts and getting them installed before we arrived to pick up the car. He even picked us up from the airport and brought us to the dealership! Once we arrived and began the purchasing process, everything ran very smoothly. Greg had given us several options available from Nissan, so we were able to choose the incentives and financing before we arrived. Nick took care of the financing application process. He was very prepared and walked us through the process quickly. We were done about 20 minutes earlier than the appointment was scheduled to end. It took less than two hours from the time we arrived until we drove off the lot in our new car--including the "walk through" on how everything worked. (Meagan did a great job with that as well.) We are pleased with the car and especially grateful for the help from the people at the LHM Nissan dealership. I just wish they were close enough to provide routine service for the Murano. More
Tom was amazing, he got me exactly what I wanted Tom was amazing, he got me exactly what I wanted and I was sad to let my old car go, but excited for new adventures Tom was amazing, he got me exactly what I wanted and I was sad to let my old car go, but excited for new adventures More
Excellent! I left another Nissan dealership's service department due to poor CS. You should be proud. Please stay consistent! Jay took great care of me and instilled confidence. department due to poor CS. You should be proud. Please stay consistent! Jay took great care of me and instilled confidence. More
I visit the service center every other month or so to perform the routine service on my vehicle. (oil change, tire rotation etc.) Jay is always very helpful and provides sound advice about future mainten perform the routine service on my vehicle. (oil change, tire rotation etc.) Jay is always very helpful and provides sound advice about future maintenance for the vehicle and offers the specials that may be applicable. During this visit he informed me about the prices of the tires that I will need within the next 45-60 days. I will be returning to purchase tires by the end of the month. More
Said engine valve cover oil leak problem was nonexistent first time after leak test was performed and than found same issue again later. I am hesitant about going back again because of this. first time after leak test was performed and than found same issue again later. I am hesitant about going back again because of this. More
Everyone very professional, friendly, excellent customer service. Sale representatives work best to get the best price. Will definitely come back for future maintenance and services. service. Sale representatives work best to get the best price. Will definitely come back for future maintenance and services. More