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Larry H. Miller Nissan Highlands Ranch

Highlands Ranch, CO

4.7
560 Reviews

1320 Plum Valley Lane

Highlands Ranch, CO

80129

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Showing 560 reviews

October 20, 2024

Tara was great. She was patient and accommodating and knowledgeable. Would recommend this dealership to a friend. More

by jakegildud
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tara Welch
October 19, 2024

Always a great experience- make sure to work with missy. Honest, trustworthy & will not hard working. More

by Debmontelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Zalinger
October 17, 2024

Took 5 hrs even though I didn’t haggle and picked the car I test drove. 3 in a waiting room alone and 2 in finance where they did not know how to get the price to match the higher price they charged far a le More

by Abraham.leon79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance guy not listed, Tara Welch
October 13, 2024

Performed safety inspection and recall as promised, premises clean and organized, personnel knew what they were doing! More

by Jim from Denver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles, Missy Zalinger
October 03, 2024

Professional, courteous dealership with a lot of experienced individuals. It was such an amazing experience at this location, the staff, test drive, the purchase everything went seamless. Car buying More

by chinduk0601
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Haddad, James Ayres, Jeff Kuykendall, Tara Welch, Jim Lopez, Ken Clements, Trent Gilliard, Missy Zalinger
September 27, 2024

Attendant was very good but they failed to wash my car as promised! Also, I came in for a scheduled 49.95 car wash and immediately told that it was 59.95. I shouldn’t have to get questioned on a promo price More

by Reinseug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Clements
Oct 05, 2024 -

Larry H. Miller Nissan Highlands Ranch responded

Thank you for your feedback, and I apologize for the confusion regarding the pricing and the missed car wash. I’m glad to hear the attendant provided good service, but we definitely need to improve our communication and ensure we follow through on all promises. If there’s anything else we can do to make this right, please don’t hesitate to reach out directly. We appreciate your business and hope to serve you better next time! - Phillip Brooker, General Manager, (720) 274-5202

September 27, 2024

Super customer service; Brandon was knowledgeable, communicative, and exceptional with his handling and management of the servicing of my vehicle. The repairs were done and no issues, either. Havi More

by Sd7648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Kahrim. A+++. 10 stars, if allowed
September 22, 2024

Dealership was nice, loved the car, but between the negotiations and the 4hr wait time for finance, since they only had one guy…. More

by whitedmax93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff Kuykendall, Jim Lopez
Sep 29, 2024 -

Larry H. Miller Nissan Highlands Ranch responded

Thank you for your feedback. I’m sorry the long wait time in finance overshadowed your positive experience with the rest of our team. I understand how frustrating it is to wait, and we're working to improve our process so that future visits are smoother and more efficient. If there’s anything specific you'd like to discuss or any questions you have, please feel free to reach out to me directly. I look forward to the opportunity to better assist you in the future. - Tysen Ivie, Sales Manager, (720) 274-5202

September 19, 2024

Great service! Honest & trustworthy - I never feel that I'm talked into service I don't need. More

by epike12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon K.
September 17, 2024

Brandon and Missy were excellent with answering my questions and my service was outstanding, they kept me updated and informed about what was happening with my car, and also what was needed for future More

by Nissan owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon , Missy Zalinger
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