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Larry H. Miller Nissan Highlands Ranch
Highlands Ranch, CO
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Bad business practices at this place. I talked to a sales rep (Autumn) about a car had them send numbers and was ready to buy. Once I stated I was good to go I was ignored only to find out the next day sales rep (Autumn) about a car had them send numbers and was ready to buy. Once I stated I was good to go I was ignored only to find out the next day they sold to someone else that night. When I told them that's poor business, I was told by Greg you should have come here and bought then. Well I live about 85 miles away and didn't want to waste time. I'll tell you I've bought several Toyota vehicles from Larry H Miller and will not be back to deal with people who don't know how to conduct business. On the upside this led me to a competitor where I got a much better deal. Never again Larry. More
With everything going on and the no contact my experience with this dealer ship was great. I shopped on line found a vehicle I like, Derrick picked me up at home and took me to the dealership. I was only the with this dealer ship was great. I shopped on line found a vehicle I like, Derrick picked me up at home and took me to the dealership. I was only there about an hour and out the door with my new vehicle. The sales manager was able to save me an additional $16.00 a month on a 5 yr loan. Doesn't sound like a lot but a great savings over the loan term. Thank you very much. More
Unprofessional, lots of shuffling around. While trying Unprofessional, lots of shuffling around. While trying to get my papers needed she was so pushy and made situations more stressful. I will never retu Unprofessional, lots of shuffling around. While trying to get my papers needed she was so pushy and made situations more stressful. I will never return More
EXCEPTIONAL Customer Service!! I want to let Jim Lopez and Larry Miller Nissan team know how much I appreciate their professionalism and laid back approach! In my 51 years, the buying and trade in experie and Larry Miller Nissan team know how much I appreciate their professionalism and laid back approach! In my 51 years, the buying and trade in experience was the BEST EVER when dealing with a car salesman AND I have dealt with many over the years as I have purchased a new vehicle approximately every three years over the past 35! They have definitely earned my trust and loyalty! When the time comes to get another vehicle, they will be my first call! Again, Thank You!!! JHC3 More
Not a typical dealership on playing un-ethical games with customers! The only room for improvement is to make dealer fees more reasonable. I appreciate doing business with this dealer! customers! The only room for improvement is to make dealer fees more reasonable. I appreciate doing business with this dealer! More
The Employees at Larry H Miller off C470 are very professional and wonderful! The best experience I've ever encountered From the beginning to the close of the deal I appreciate everything they did fo professional and wonderful! The best experience I've ever encountered From the beginning to the close of the deal I appreciate everything they did for me I couldn't have ask for a better group of People Thank you from the Bottom of my heart Lisa DiNorcia,Financing etc you all are the best!!! More
Great experience buying a car at Larry Miller Nissan. My sales rep Dustyn was very helpful and went the extra degree (212 Deg) Would recommend car shoppers to visit this dealership and family company sales rep Dustyn was very helpful and went the extra degree (212 Deg) Would recommend car shoppers to visit this dealership and family company More
Sad Experience Disappointing Experience I just recently bought a used vehicle from the Larry H Miller in Highlands Ranch had a great buying experience with my Sa Disappointing Experience I just recently bought a used vehicle from the Larry H Miller in Highlands Ranch had a great buying experience with my Sales Rep Lisa. They offered me a trade in value that was a little lower than expected after I recently saw what they are selling my trade in for… Besides that. I was told that my “new to me” used car has had all of its milestone maintenance checks completed and it was all up to date service wise. After my purchase, I drove off the lot and the cruise control and volume button on the left side of the steering wheel were not working. I proceeded to call my sales rep and she notified me that the vehicle is still under warranty so I can take it to a dealer and they will fix it… Strange that they wouldn’t take those matter into their own hands, but that’s not all… After I had the dealership fix my steering wheel buttons they notified me that the 40,000 milestone transmission service has not been completed and I bought the vehicle with 45,000 miles on it. Not only was I told that all the service checks/milestones were completed… I then called and spoke to Ron in service, and he told me he would get back to me on the resolution because he needed to speak to his Used Vehicle Sales Manager. Guess what…. I never heard back which is why I am writing this unhappy review. The fact that Ron in the service department at Larry H Miller in Highlands Ranch told me he would get back to me with a final answer and just ignored me leaves me to say this dealership doesn’t value their customers concerns and how I was not a valued customer. I read into a lot of other reviews on this location and it’s almost sad that nothing is being done about these customers concerns and problems that have occurred. This milestone only cost a couple hundred dollars which is nothing compared to what they sold the vehicle for and what they offered me at the trade in. I was told that they don’t have to do the transmission service because “they felt” the vehicle was safe to drive, but proceeded to tell me all the milestones were completed. Moral of the story here is TO GO BUY YOU CAR SOMEWHERE ELSE! More
Greg, Mike, Autum & Financing really made my buying my new 2017 Rouge A smooth and enjoyable experience!! My Rogue is most comfortable and performance and gas mileage is tops!! Thanks to all for your g new 2017 Rouge A smooth and enjoyable experience!! My Rogue is most comfortable and performance and gas mileage is tops!! Thanks to all for your great customer service and helping me select the right car that fits my needs both personally and my business! Many thanks! John More
Excellent service!!!!!!! I highly recommend for anyone. It was painless and comfortable. No pressure. Thank you Lisa we appreciate you and your finance manager. Great experience It was painless and comfortable. No pressure. Thank you Lisa we appreciate you and your finance manager. Great experience More