Larry H. Miller Nissan Arapahoe

I took my car in for an oil change. The appointment setup was easy, the drop off was painless, service provided was great and the work done was in a timely manner. There was great communication through the w was easy, the drop off was painless, service provided was great and the work done was in a timely manner. There was great communication through the whole deal. More

Excellent customer support. Larry Miller Nissan Arapahoe provided comprehensive warranty service replacing the defective front coil springs and bearings on my 2017 Murano. It was a pleasure to work with Ser provided comprehensive warranty service replacing the defective front coil springs and bearings on my 2017 Murano. It was a pleasure to work with Service Advisor, Kaitlynn Sartor. More

Thorough, detailed, quick, and meticulous. Matt who helped me didn't have to do half of what he did, but it was done anyways. I came in for an oil change, oil filter change, tire rotation, transmission helped me didn't have to do half of what he did, but it was done anyways. I came in for an oil change, oil filter change, tire rotation, transmission fluid flush, brake fluid flush, coolant fluid flush, and driveline service. This was all stuff I opted to do, none of it was pushed on me, I called ahead to have all this done and it was done well and efficiently. I even took it to my personal mechanic who checked the fluids to ensure the job was done (paranoia). The service advisor let me know exactly what was going on, kept in contact with me, and the whole nine yards. Probably the best dealership I've ever known. I bought my Juke and Rogue here as well as another Nissan. This was however the first time I ever got serviced here and can't imagine going anywhere else. Firestone changed my oil, but not the filter once. Tires plus replaced my tires, but gave me the wrong rims back. Midas crashed a car of mine years ago and said they're not liable. I'm telling you, this Nissan dealership is the most effective, most efficient, and friendliest one there is. I'm not talking specifically about Nissan dealerships, but shops in general. No where have I been that you are treated with kindness and respect without being forgotten like another leaf in a tree. Thanks Matt and thanks everyone who's assisted me there over the years. More

Excellent service and great customer service. Larry Nissan on Arapahoe is one of the best dealerships I’ve been to that provides reliable service to their customers. Nissan on Arapahoe is one of the best dealerships I’ve been to that provides reliable service to their customers. More

Greeted immediately, pleasant individual, good listener, gave me an accurate estimated wait time and cost was below original forecast. Car was washed and ready as scheduled. gave me an accurate estimated wait time and cost was below original forecast. Car was washed and ready as scheduled. More

Excellent customer service... He did exactly what Nissan pays him to do makes the customer feel important... This time that were in now Customer service is #1.. pays him to do makes the customer feel important... This time that were in now Customer service is #1.. More

Friendly QuickGood service Professional Nothing else Friendly Quick Good service Professional Nothing else to add Nothing else to add Nothing else to add Nothing else to add This is annoying Friendly Quick Good service Professional Nothing else to add Nothing else to add Nothing else to add Nothing else to add This is annoying This is annoying More

Awesome service from the initial email inquiry to the final drive off. Honestly they made buying a new car fun again! Go see the team! final drive off. Honestly they made buying a new car fun again! Go see the team! More

Great customer service that was trustworthy! I received prompt attention at check in with detailed information that explained the service. I also received a text notification when a dirty filter needed to prompt attention at check in with detailed information that explained the service. I also received a text notification when a dirty filter needed to be replaced with simple text acknowledgment for the work to be performed. More

The details matter. I had to return to the service department so they could complete the service. Failed to replace 7 of 12 clips that hold the plastic cowling. This wouldn't have been a mechanical department so they could complete the service. Failed to replace 7 of 12 clips that hold the plastic cowling. This wouldn't have been a mechanical failure but would have made a lot of noise while driving. Just finish the job all of the way. More