Larry H. Miller Nissan Arapahoe
Centennial, CO
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I stopped by this dealership looking for a specific car. I was met by Corey, a young salesman. He showed me around and we talked for awhile and he took notes. They didn't have I wanted, but Corey is the I was met by Corey, a young salesman. He showed me around and we talked for awhile and he took notes. They didn't have I wanted, but Corey is the only salesperson to ever call me back several times when something cam in. High five-Corey for your tenacity! Even though I didn't buy from him, I would highly recommend this guy. More
Got a great Jeep at this dealership however they we’re deceptive in the fact that they said I would get a 55” TV with “any purchase” when I asked they said it didn’t apply to my deal because they took le deceptive in the fact that they said I would get a 55” TV with “any purchase” when I asked they said it didn’t apply to my deal because they took less money during negotiations which was also deceptive the price in their ad on Facebook was $22,698 I ask them to lower it they said they would go from $24,000 to the $21,679 I paid. So they advertise the Jeep at $22,698 but when I got there it was $24,000. Pretty shady in my opinion they have other ads for used vehicles that promise a TV but I think it’s just to get you in the door. Not very professional if you ask me. Joseph Cordova More
Dealership was clean. Sales team was great. I enjoyed working with Jay and Cory. Although, I wish I had not felt rushed through pricing and payment decisions. The dealer offered multiple incentives and d working with Jay and Cory. Although, I wish I had not felt rushed through pricing and payment decisions. The dealer offered multiple incentives and deals but it was not made clear exactly what was available and in what combinations. Financing team was difficult to work with. Process was confusing. The finance manager didn't take the time to make sure I understood the process. Very much pushed the warranty and after multiple no's he pulled out a "magic discount" which reduced my interest rates by a few points. It felt deceptive. He ended up very defensive about the process instead of being helpful. During a conversation with the manager, the finance person made sure to let the manager know that I went in to financing very apprehensive about buying the car. He was trying to put my concerns about him back on to me in a defensive way. Yes, I was apprehensive about purchasing a brand new car but not about buying a car. I have purchased cars before just never a brand new one. I was excited apprehensive. His defensiveness made the process feel like it was about money in their pockets more than customer support and satisfaction. If you can buy a car and not have to work with finance team, I recommend this dealership. More
Absolutely wonder experience. Our salesman, Alan Churape was excellent! He really worked hard for us at getting exactly what we wanted for the price we wanted to pay. We will buy from them again! was excellent! He really worked hard for us at getting exactly what we wanted for the price we wanted to pay. We will buy from them again! More
Great service good atmosphere and quick process buying cars .Great Value on vehicle .Sales person friendly and manager of the place help with the purchase and speed up of the process. cars .Great Value on vehicle .Sales person friendly and manager of the place help with the purchase and speed up of the process. More
The dealership was great and Jay Joaquin were wonderful! They gave me a good deal, made the numbers work for my budget! Great customer service! They gave me a good deal, made the numbers work for my budget! Great customer service! More
Total scam! Do not use them. Don't expect to pay what you agreed to in writing. They will sneak in additional charges and say it was a miss communication. Horrible customer service agreed to in writing. They will sneak in additional charges and say it was a miss communication. Horrible customer service More
Went in for an oil change. Picked up car and drove 18 miles home. Looked under the care after 10 minutes at home. 6" puddle of oil on the floor inder the drain plug. I went to tighten it and it was not e miles home. Looked under the care after 10 minutes at home. 6" puddle of oil on the floor inder the drain plug. I went to tighten it and it was not even hand tight. Oil filter also loose and dripping. Created a mess all over the underside of the vehicle. Horrible quality control. Could have been catastrophic if I had not checked their work. Service manager offered to top it off, and make my next oil change free. Really? I doubt I will ever be a customer there ever again. More