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Larry H. Miller Nissan Arapahoe

Centennial, CO

4.0
159 Reviews

10030 E Arapahoe Rd

Centennial, CO

80112

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Showing 159 reviews

April 02, 2020

While polite, my service provider didn't send a lyft for me, didn't have my paperwork ready and didn't charge my car after I asked when I dropped it off and again when he called to say they wanted to keep i More

by Lkopasetic
Recommend Dealer
No
Employees Worked With
Ace
Apr 03, 2020 -

Larry H. Miller Nissan Arapahoe responded

Thank you for your feedback. It’s disheartening to hear that you didn’t experience the excellent customer service we aim to provide. We would like the chance to learn more about your visit in order to help you get the answers you’re looking for and to improve the services we offer. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time. - Chris Doerschlag, Service Manager, (720) 665-9143

March 30, 2020

Drop off car for oil change and tire rotation. Was kept in touch early on about things. Told service agent that I would not be able to pick up car before service center closed. Paid for service over phone More

by Jtgross815
Recommend Dealer
No
Employees Worked With
Not sure
Apr 01, 2020 -

Larry H. Miller Nissan Arapahoe responded

Thank you for your feedback. It’s disheartening to hear that you didn’t experience the excellent customer service we aim to provide. We would like the chance to learn more about your visit in order to help you get the answers you’re looking for and to improve the services we offer. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time. - Chris Doerschlag, Service Manager, (720) 665-9143

March 15, 2020

helpful efficient non-stressful and listens to concerns. Followed up to answer any questions. Staff made sure we were happy with buying process and vehicle More

by wispysail
Recommend Dealer
Yes
Employees Worked With
Jake, Roman Gelfand
Mar 16, 2020 -

Larry H. Miller Nissan Arapahoe responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon!  - Kyle Hill, General Manager

March 10, 2020

The service is great! Whenever I bring my car in for any service I leave knowing that the people who worked on my car are very thorough. Justin is very helpful - he answers More

by Anita B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Frohnhoefer
Mar 10, 2020 -

Larry H. Miller Nissan Arapahoe responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon!  - Kyle Hill, General Manager

March 10, 2020

This is the worst place to buy a car! They sold me a car needing the right axel repaired! They knew about it and did not disclose this information. Other things are wrong too, check engine light came on aft More

by Melinkwong
Recommend Dealer
No
Employees Worked With
Roman Gelfand
Mar 11, 2020 -

Larry H. Miller Nissan Arapahoe responded

We’re on your side and displayed that sentiment by doing $1k of goodwill work to a vehicle that was sold as is nearly a month ago. Our offer of discounted parts and labor on anything that you’d like to personally address still stands. Please let me know if you’d like to utilize it.  - Kyle Hill, General Manager

March 09, 2020

Oil Change The service was completed very quickly and the dealer representative did an outstanding job oof ensuring I understood all the details of the service I More

by sjsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 10, 2020 -

Larry H. Miller Nissan Arapahoe responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road.  - Kyle Hill, General Manager

March 02, 2020

The service is outstanding at Larry H Miller on Arapahoe in Centennial. I have all my service done at that location. Extremely happy with their service. More

by tim.martinez
Recommend Dealer
Yes
Employees Worked With
Lonnie in service
Mar 02, 2020 -

Larry H. Miller Nissan Arapahoe responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you.  - Kyle Hill, General Manager

February 21, 2020

Outstanding experience. Nasim and Raul were great to work with. Highly, highly recommend. Very satisfied with the sales process. Have built loyalty with me. Will look to these folks for my next vehi More

by WONHYI9603
Recommend Dealer
Yes
Employees Worked With
Nasim, Raul, Ryan Rodgers, Roman Gelfand
Feb 24, 2020 -

Larry H. Miller Nissan Arapahoe responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon!  - Kyle Hill, General Manager

February 13, 2020

Thanks to Robert Borre, this was a very different and much more enjoyable experience than my past visit. I appreciated the care and follow through. More

by VeroFerro
Recommend Dealer
Yes
Employees Worked With
Robert Borre
Feb 13, 2020 -

Larry H. Miller Nissan Arapahoe responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you.  - Kyle Hill, General Manager

February 03, 2020

Great service, was able to get appointment on same day! Courteous, helpful with questions. Explained things well. Actually did not take very long which is always good! More

by barbarapaetow
Recommend Dealer
Yes
Employees Worked With
Ryan Rodgers
Feb 03, 2020 -

Larry H. Miller Nissan Arapahoe responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Kyle Hill, General Manager

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