
Larry H. Miller Lexus Lindon
Lindon, UT
Filter Reviews by Keyword
By Type
Showing 425 reviews
Luxury service buying our gx 460 Buying our gx 460 was a whole new experience at the Lindon dealership. The Lindon dealership was so kind and professional, and explained everything to Buying our gx 460 was a whole new experience at the Lindon dealership. The Lindon dealership was so kind and professional, and explained everything to us. They gave us our best options to buy or lease. They stayed in contact with us until our car arrived from Vegas. They searched all our gx 460 options around until we found the one we loved! Even still they are making sure we can understand all of the navigation and blue tooth options in our car. When we bought our car, Darryl said "Welcome to the Lexus family!" And that's truly what it has been - we feel part of a family and can come to them with questions. We drove an hour to come to this dealership and we would do it again. We recommend Lexus of Lindon to anyone reading this review and to our friends and family. Thanks Lexus of Lindon!! More
GREAT Service Chris was great.. Excellent service. They exceeded my expectations and were very prompt. I feel great trust when I take my car in and know It will Chris was great.. Excellent service. They exceeded my expectations and were very prompt. I feel great trust when I take my car in and know It will be taken care of More
Just the experience you expect from a Lexus dealer Courteous, prompt, professional, fiscally competitive. Just as pleasurable an experience as you can have at an automobile dealership. The service st Courteous, prompt, professional, fiscally competitive. Just as pleasurable an experience as you can have at an automobile dealership. The service staff makes the biggest difference. More
Service department Went in for a service. They were polite, helpful and nice. The waiting area is pleasant and clean. The atmosphere is calm and relaxing. And there are Went in for a service. They were polite, helpful and nice. The waiting area is pleasant and clean. The atmosphere is calm and relaxing. And there are treats! :) More
Hard to get an appointment Took 3 days to get an appointment to come in and even get a return call. Called and called. No one was ever available or if I left a message they didn Took 3 days to get an appointment to come in and even get a return call. Called and called. No one was ever available or if I left a message they didn't call me back. More
Service Appointment I came in for the 5000 mile service on my Lexus IS 250. Everyone was friendly and helpful and went out of their way to make sure I was taken care of. I came in for the 5000 mile service on my Lexus IS 250. Everyone was friendly and helpful and went out of their way to make sure I was taken care of. It was a quick, comfortable wait for my car and then I was on my way! More
Joining the Lexus family My parents aunts and uncles and brothers have owned Lexus vehicles for years and I have been impressed as I have observed the quality in the vehicles My parents aunts and uncles and brothers have owned Lexus vehicles for years and I have been impressed as I have observed the quality in the vehicles and the high level of service that is offered by the Larry H Miller Lexus Dealership and its service department. This has led me into buying what I plan on being my first of many Lexus vehicles a GX 470. Ken hs helped me in the sales department and is hands down the most personal and helpful sales person I have worked with. I had my GX brought into the service department and again was very impressed with the can do exceptional attitude and actions of the Lexus of Lindon service department namely Steve who goes above and beyond to represent Lexus by being outstanding in customer service. More
Don't go anywhere else Glen and Jason were the best to work with. They got me my monthly price I wanted and really went above and beyond to get me my new car! I highly recom Glen and Jason were the best to work with. They got me my monthly price I wanted and really went above and beyond to get me my new car! I highly recommend Larry H Miller to anyone looking to get into a sweet new Lexus! Thanks again guys! More
Disappointed We have been servicing our car at Lexus of Lindon since we moved from Southern California 9 years ago. In fact, we are on our third Lexus simply beca We have been servicing our car at Lexus of Lindon since we moved from Southern California 9 years ago. In fact, we are on our third Lexus simply because of the service we received. I was sadly disappointed when I took the car in last Friday. There was no personalized service as I had become accustomed to. My key was taken by the "concierge", I was rushed into the waiting room and there I waited. I did not even speak to a service advisor until the service was completed, and then it was like he didn't even know who I was or what I wanted. I have written multiple letters full of accolades not only to the Lindon dealership, but to the main office in Torrance. I used to feel as though the service advisor was sincerely happy to see me. Not any longer. I see below an area to indicate the employee's names that I worked with. Sadly, no one gave me their name. Lexus service has really gone downhill, almost to the point of falling off a cliff. PS, I would also like to recommend a dress code. The "concierge" was wearing white knitted tights and a short sweater. Perhaps appropriate when having coffee with friends, not so much when you are working at a premier dealership. More
The Best dealership I have worked with I never thought I would buy from a dealership again after so many bad experiences, but after going through this dealership, I will never buy from anyo I never thought I would buy from a dealership again after so many bad experiences, but after going through this dealership, I will never buy from anyone but them. John Henson and John Romney both were tremendous in following up and finding me the perfect car and doing everything they could to take care of me, as well as their whole staff being helpful. The best dealership I have ever come across More