Larry H. Miller Lexus Lindon

What a disappointment Well i had a deal out in the front office, but once I got in with the finance guy the deal wouldn't be honored. I feel I was being reasonable with th Well i had a deal out in the front office, but once I got in with the finance guy the deal wouldn't be honored. I feel I was being reasonable with the deal I made and they agreed to it out front but not in the back. My salesman had taken the offer in to who ever and came back with an accepted offer. In fact they had the car detailed and ready to go. We had filled out all of the finance paperwork and were signing all the paperwork when they brought out a piece of paperwork that said it was as is and no warranty even though it should have had some factory warranty left. Part of the deal I negotiated was for an extended warranty, and the other request was that they put the correct size tires on because the ones on it were rubbing when going over bumps. Don't know why the dealer would put the wrong size tires on maybe they didn't but our sales guy said they did (I believe they did the car was from California and they were dedicated snow tires. The only reason I noticed they were the wrong size is because they rubbed when I hit a bump so I investigated as to what the sound was). I didn't haggle the price of the car or the offer they made on my trade in. In reality all they needed to do to have a satisfied customer would have been to honor the deal they agreed to, and honestly it wouldn't been much more than a thousand dollars their cost. I guess I could have ponied up the extra but we had made a deal and in my world that means something. It was written on the paperwork that I agreed to in English and everything. More

I couldn't be a happier Lexus buyer! Today, with the help of Darryl, I bought my first Lexus. He came full circle with me and helped me to find the car which was perfect for my needs. W Today, with the help of Darryl, I bought my first Lexus. He came full circle with me and helped me to find the car which was perfect for my needs. What a nice guy! No pressure, no hype. Just real, honest to goodness customer service that is unmatched by any other car buying experience I have had in the past. More

Perfect! After shopping a few dealerships I can't say enough about how refreshing it was to find one that didn't make us feel like we were being taken advantag After shopping a few dealerships I can't say enough about how refreshing it was to find one that didn't make us feel like we were being taken advantage of. No pressure. The best hot chocolate! We got the car we wanted for a great deal! Darryl was very helpful and made such an impression that we plan to come back for future car purchases. More

Helpful and easy to work with I asked Darryl to find me the right car, and that's just what he did. I appreciate his attention and personality. The car was the right price and was I asked Darryl to find me the right car, and that's just what he did. I appreciate his attention and personality. The car was the right price and was a good fit for my needs. More

Fantastic car buying experience!! The car buying process can be stressful and a headache. Not with Darryl Patterson at Lexus of Lindon. It was a smooth process and no stress. He found The car buying process can be stressful and a headache. Not with Darryl Patterson at Lexus of Lindon. It was a smooth process and no stress. He found me the right car that I was looking for. I was even offered more for my trade in up front than any other dealer would. The process couldn't have been more simple and painless. Thanks Darryl and Lexus. More

First Lexus This dealership was my last stop in a very long day and Deschutes over a month. Hadn't been there before, oddly I live two minutes away. Met Darryl, g This dealership was my last stop in a very long day and Deschutes over a month. Hadn't been there before, oddly I live two minutes away. Met Darryl, great guy, not to pushy, extremely knowledgeable. Saw what I liked, told him I liked it, test drove it, let me open it up, take some nice turns and took it back. Didn't have the time to close the sea right then and told him I would contact him Monday. Didn't hear anything from him that day, which is appreciated, called and went and bought the car. It's a beautiful ride and I am excited to have it for the foreseeable future. More

Reasonable price, not too pushy sales guy I'm north of age 50. First time EVER buying from a dealer. Had seen other Lexus cars at a local dealership. Checked with Darryl as we both belong t I'm north of age 50. First time EVER buying from a dealer. Had seen other Lexus cars at a local dealership. Checked with Darryl as we both belong to a marketing group. He got a sense of what I was after and called me when that car came in, before it made it to the sales lot, which I appreciated. He wasn't overly pushy. The price seemed pretty reasonable. I took it to a mechanic who said it checked out very clean. Experience was soured due to curt/abrupt demeanor of finance guy. Don't recall his name. While he didn't push the extended warranty, when I declined it he said, "well, you must have A LOT of money'. Pretty sarcastic/demeaning. My response was that no, I was sold a car that was touted as being very reliable and with only 71K miles on it I figured its electronics/tranny/engine would at least last another 36K/3 yrs. So that portion of the car buy process was really off-putting. I'm sure some Lexus buyers expect to really be schmoozed. Not me. But don't log grenades like that at me. Overall, I'd work with Darryl again. More

LIARS, LIARS, LIARS Please disregard my earlier post!!! I just took the used 2015 Mazda Miata that had less than 4400 miles on it when I bought it on 5/31/16 (now has Please disregard my earlier post!!! I just took the used 2015 Mazda Miata that had less than 4400 miles on it when I bought it on 5/31/16 (now has 5900 miles) to possibly trade in on another vehicle and was told there was extensive frame damage on the entire driver's side.....the back quarter panel, driver's door, front quarter panel and front bumper had all been replaced and NONE of this was disclosed to me before I purchased the car.....even when I asked out right if it had been in any accidents!! How safe is this car now? Would the side airbag even deploy if I were in an accident? This vehicle is now a deathtrap waiting to happen!! This is a crime that can be prosecuted! The appraisal came in $4,000 less than they would have paid me had there been no damage. I have contacted the dealership and am awaiting a call back from Joe, the General Manager. Hopefully, he has some morals and ethics and will make things right!! Will update again once we have spoken with the outcome; however, I still wouldn't step foot in to one of their dealerships EVER again. More

Best car buying experience ever!! We love Lexus because Lesic vehicles are the best and Lexus dealers take care of their people. We've worked with Darryl at Lindon Lexus to buy three c We love Lexus because Lesic vehicles are the best and Lexus dealers take care of their people. We've worked with Darryl at Lindon Lexus to buy three cars and have always had happy and seamless experiences. We are 100% satisfied! More