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Larry H. Miller Hyundai Peoria - Service Center

Peoria, AZ

4.7
1,432 Reviews

1,432 Reviews of Larry H. Miller Hyundai Peoria - Service Center

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August 21, 2024

My Service writer Melissa,is amazing. She is always on top of things keeping me updated on my vehicles status. I feel she truly cares about her customers More

by mustangsandy69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

A few weeks ago I received a email saying my ABS part was in. Well it was not. I received a phone call on my first appt. day while I was on my way to the dealership, so I had to make another appt. The ABS More

by Gloria Mancuso
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mark Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

We have always been pleased with the service and great personalities of the service people. This is one of the reasons we love our Hyundai More

by gjnielsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Yinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Did repair when promise and in a timely fashion c Were very friendly and helpful in transportation from and back to shop More

by catsurprise1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Great service, very quick, and my service advisor is the best, thank you! Of course I’ll be coming back. More

by Thebestplaceforservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2024

Service advisor never called me when the car was finished I finally call him and found out it was ready. When I confronted his failure he pointed at my number on an invoice and said there’s the number I call More

by Rlhoodsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Castleman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Larry H. Miller Hyundai Peoria responded

Thank you for reaching out to us regarding your recent service experience. I sincerely apologize for the inconvenience and confusion that you faced. Your concerns are important to us, and I appreciate you bringing them to my attention. I would like to personally discuss this further with you to ensure we resolve the issue to your satisfaction. Please contact me directly at 480-234-7895 when you have a moment. Thank you and I look forward to rectifying your concerns. Kevin Naylor Fixed Operations Director 480-234-7895

Aug 24, 2024 -

Larry H. Miller Hyundai Peoria responded

Thank you for reaching out to us regarding your recent service experience. I sincerely apologize for the inconvenience and confusion that you faced. Your concerns are important to us, and I appreciate you bringing them to my attention. I would like to personally discuss this further with you to ensure we resolve the issue to your satisfaction. Please contact me directly at 480-234-7895 when you have a moment. Thank you and I look forward to rectifying your concerns. Kevin NaylorFixed Operations Director480-234-7895

August 16, 2024

As always Malissa did a great job! ! I always bring my Palisade to Millers for service and expect the best and they did not disappoint More

by Antondr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Larry H. Miller Hyundai Peoria responded

Thank you so much for your continued trust in Millers for your service needs! We’re thrilled to hear that Malissa consistently delivers exceptional service and that we met your expectations once again. We truly value your loyalty and look forward to continuing to provide the best service for your Palisade.

August 13, 2024

I do come regularly for all my maintenance and the majority of the time things do get taken care of with quality work. Not saying they are perfect but when you notify them of something that wasn’t ful More

by Josette Moreland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

My 2011 Elantra was scheduled for a ABS issue recall, I was noted as arrived, four minutes early, for my 8:20 am appointment. At 8:18 am Mark put the numbered tent on my car roof. Asked if I was going to More

by saraharloff
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mark Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

This dealership always completes all my service on time and does the work well. My only complaint is the high turnover as the service advisors are always different people. More

by waterheateronly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh Ray
4.0
This rating includes all reviews, with more weight given to recent reviews.
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