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Larry H. Miller Hyundai Peoria - Service Center

Peoria, AZ

4.7
1,435 Reviews

1,435 Reviews of Larry H. Miller Hyundai Peoria - Service Center

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July 16, 2022

Not sure what has happened to this place but the last two years service sucks. I will never go back. Everytime I leave there they never tell me if anything is wrong with my car, something is always damaged n More

by Yana
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mark Castleman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Larry H. Miller Hyundai Peoria responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear about your experience at our dealership. I’d appreciate the opportunity to better understand the situation so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Rick Trinkl, General Manager, (480) 887-8450

July 16, 2022

There was a chip in the front window from being on the delivery of our brand new 2022 Hyundai Palisade. My husband took it to the shop and the service person Ana, told him to let them fill it and it shou More

by marcierodrig
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Melissa Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bailey Negative stars, Robert negative stars and if I could give Ana Negative stars I would, Ana Nadjalin
Jul 19, 2022 -

Larry H. Miller Hyundai Peoria responded

Hello there, It’s hard for me to address all the frustrations that you’ve communicated in a single response, but I want you to know that we care deeply about our customers’ experiences, and we take your review extremely seriously. I’d appreciate the chance to speak with you directly to help you find the answers and resolutions you are searching for. Hopefully, you will give me a call at your earliest convenience, and we can get to the bottom of this together. Thank you for your time. - Rick Trinkl, General Manager, (480) 887-8450

July 16, 2022

Had routine maintenance done. In and out very quick. Love this place. Mark is a great service representative. More

by Joan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to leave a review. It was our pleasure to have given you an efficient and knowledgeable service visit. If there is anything else we can do for you let us know. - Rick Trinkl, General Manager

July 15, 2022

I switched to Larry Miller Hyundai because the service is fantastic! When you’re dealing with cars you want honest, trustworthy people helping you. Melissa Sutton, in the service department, is amazing! Her More

by landc143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review us. It was our pleasure to have provided you with the great customer service you deserve. If there is anything else you need please let us know. - Rick Trinkl, General Manager

July 14, 2022

Found the problem right away fixed it! Should of gone there first 👍🏻 Thank you for keeping us posted More

by e.waltrodger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to leave us a review. Our team was happy to have been efficient and gotten the services your vehicle needed. Please let us know if there is anything else we can do for you in the future. - Rick Trinkl, General Manager

July 13, 2022

Always a great experience at Larry Miller Hyundai. Ashleigh does a wonderful job from appointment to service completion. More

by Phyllisprovinzino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashleigh Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for coming to our dealership. We really appreciate your great review! It was our pleasure to service your vehicle in a quick and efficient manner. If there is anything else you need let us know. We hope to see you soon! - Rick Trinkl, General Manager

July 13, 2022

We’ve always had a great guest service to go along with reliable and efficient service. More

by JCollins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dshon Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashleigh Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for leaving us a review. We are glad to have provided a helpful and courteous service experience. Please come see us again if there is anything else you need. - Rick Trinkl, General Manager

July 10, 2022

Huge thank you to Ashleigh for helping me with my Kona! And thank you again for providing me with excellent service that another dealership couldn’t provide, my car is now running and starting so much bett More

by Marlena Murrietta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashleigh Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to leave a review. It was our pleasure to have given you an efficient and knowledgeable service visit. I will make sure to give them the recognition they deserve. If there is anything else we can do for you let us know. - Rick Trinkl, General Manager

July 09, 2022

I had an appointment for some routine maintenance and they were ready for me when I showed up. My contact person was pleasant and helpful. As I expected, working with a dealer, they found $600 worth of w More

by Newintown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Castleman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for leaving us a review. We are glad to have provided a helpful and courteous service experience. If you have any questions or concerns about your diagnosis please feel free to reach out and speak to me directly. - Rick Trinkl, General Manager

July 09, 2022

Larry Miller Huundai did this warranty repair. Fuel pump replacement. They were able to fit us in in a reasonable amount of time. Provide a Lift back home. Repair had be left overnight, which wa More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to leave a review. It was our pleasure to have given you an efficient and knowledgeable service visit and to provide you with a ride home. I will make sure to give them the recognition they deserve. If there is anything else we can do for you let us know. - Rick Trinkl, General Manager

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