Larry H. Miller Hyundai Peoria - Service Center

Dustin in service was very attentive to the needs of our car. The work was completed in a timely fashion and 100% satisfactory. car. The work was completed in a timely fashion and 100% satisfactory. More

In for oil change, I didn't want to wait so they provided me a ride home .when car was ready, they provided a ride back to dealership. Thank you. me a ride home .when car was ready, they provided a ride back to dealership. Thank you. More

My second over two hour wait for a simple oil change with an appointment at this location. I had an appointment at 7am and was outside garage at 6:40am. My car was not even taken back until 7:20am and then a an appointment at this location. I had an appointment at 7am and was outside garage at 6:40am. My car was not even taken back until 7:20am and then a ridiculous two hour wait from there. I asked for no car wash because after coming straight from working at a hospital all night, I needed to get home ASAP. However, they washed it and made it look worse than it was when I brought it in. There was water spots, my window is smeared to the point my daughter even mentioned it needs washed when I got home, and smelt like gasoline or oil. It’s bad enough not to value my time and not listen when I asked for a service not to be done (to save time), but they should have done a good job at least after waiting two hours. With my work schedule, the only time I could come in was AM and I thought being there as soon as you opened would speed up the oil change time after my last almost 3 hour wait for a simple oil change with an appointment. Both services I had intended to discuss trading in my vehicle, but after the lack of quality service, no interest in retaining me as a customer, and clear disregard for my time, I will definitely not be purchasing anything from this location nor coming back for any further service. Also at both services I’ve had, he states my oil change was “free” and “I don’t owe anything” when the actual fact is I already paid for it when I purchased the 3 oil change package. Very disappointed and to be honest disgusted with what I witnessed in the over six hours I’ve waited for simple basic services that would take an hour tops anywhere else even on a busy day especially with an appointment. Rude, unprofessional, slow, with no urgency or any respect for customers or their time… also, when I scheduled online, I had to wait weeks for this appointment to be treated so invaluable.., I even explained my situation with not having slept yet and having kids at home when asking not to do car wash in an effort to do anything to save time … he didn’t listen to me or care and then for the fact they did such a horrible job that I still have smears on windshield is really a slap in the face and just rude… yaall clearly didn’t value me and I gave you multiple tries with same horrible waits and outcomes, so needless to say, I will not be back. Thanks for forcing me to have to look elsewhere for next vehicle and services. More

We were greeted by a friendly staff who took care of us quickly. It was just an oil change, but they treated us well. Great people. quickly. It was just an oil change, but they treated us well. Great people. More

We appreciate your promptness and arranging for us to spend our waiting time at the Arrowhead Mall. Christian was very helpful. spend our waiting time at the Arrowhead Mall. Christian was very helpful. More

Another great job on fixing my car. Love this dealership!! Thank you Melissa Sutton!! You are the best 👍 Love this dealership!! Thank you Melissa Sutton!! You are the best 👍 More

Mark Castleman Is always a pleasure to work with. He makes getting my car serviced a easy, simple, fast process! He always keeps me informed of anything that needs to be done and I appreciate workin He makes getting my car serviced a easy, simple, fast process! He always keeps me informed of anything that needs to be done and I appreciate working with him at Larry Miller Hyundai More

Good service. Friendly staff. Advisor reviewed additional work recommended. Work done on time. Happy with my experience. Friendly staff. Advisor reviewed additional work recommended. Work done on time. Happy with my experience. More

Outstanding service as usual. Kevin took care of my concerns. Very attentive from time of arrival to departure. Kevin took care of my concerns. Very attentive from time of arrival to departure. More

They did exactly what they promised to do to fix my vehicle. Overall, excellent service and customer support. vehicle. Overall, excellent service and customer support. More