Back

Larry H. Miller Hyundai Peoria - Service Center

Peoria, AZ

4.7
1,430 Reviews

1,430 Reviews of Larry H. Miller Hyundai Peoria - Service Center

Sort by
May 21, 2024

The service is excellent and the people working there are polite, especially Melissa, she is the one that handles everything for me from the beginning to the end and they are very punctual and I’ve never had More

by Glowbb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

They deserve 5 stars! ! We have had multiple service appointments and each time we have dealt with Melissa S. She is always so professional, communicative, honest, and help More

by Jenifer C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Larry H. Miller Hyundai Peoria responded

Greetings, Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA. If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COM **Please do not "Reply" to this email, but use the phone number or email address directly above** Thank you, Victoria Gibboni Customer Relations Manager 623-815-4581 vgibboni@asburyauto.com Larry H. Miller Hyundai/Genesis Peoria www.larrymillerhyundai.com www.larrymillergenesis.com 8425 W. Bell Rd. Peoria, AZ 85382

May 19, 2024

Caring people who give clear explanations of issues and recommendations. Very friendly and greeting was nice and quick. Clean amenities and refreshments was a plus. Nice place to wait. More

by jkeicher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024

In and out in a hour. Recall service part was waiting for me when I got there. Ashley ordered the part when she saw I made the appointment. Also got a oil change and ro More

by Johnny Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorden Smart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashleigh Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Making the appointment was very easy. Dustin was the best - working with me and explaining all work that was done to my vehicle. More

by Sbeliveau1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Yinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Ashleigh Ray in the service department does an outstanding job. She is communicative about the service being completed, and delivers great customer service. More

by Dweber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Wondering why the front and rear cameras I installed in my car were disconnected from the power source and my side mirrors were push out all the way. I came in for an oil change and tire rotation.. More

by renashp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Larry H. Miller Hyundai Peoria responded

Thank you for reaching out to us about your concerns regarding the recent service visit to our shop. We apologize for any inconvenience or frustration caused by the unexpected issues with your car's cameras and side mirrors. We take all customer concerns seriously and would like to investigate this matter further. Can you please provide us with more details about the visit, such as the date and time of the service, the technician's name, and any relevant communication or notes from our staff? Additionally, have you noticed any other issues with your vehicle's systems or functionality since the service? We will look into this matter and work with our technicians to determine what may have caused the disconnection of your cameras and the adjustment of your side mirrors. We will also review our service procedures to ensure that we are providing the highest level of service to our customers. If there is anything we can do to rectify the situation or make things right, please don't hesitate to let us know. We appreciate your loyalty and trust in our shop, and we are committed to providing you with the best possible service. Thank you for your patience and understanding. Please feel free to contact us if you have any further questions or concerns. Thank you, Victoria Gibboni Customer Relations Manager 623-815-4581 vgibboni@asburyauto.com Larry H. Miller Hyundai/Genesis Peoria www.larrymillerhyundai.com www.larrymillergenesis.com 8425 W. Bell Rd. Peoria, AZ 85382

May 22, 2024 -

Larry H. Miller Hyundai Peoria responded

Thank you for reaching out to us about your concerns regarding the recent service visit to our shop. We apologize for any inconvenience or frustration caused by the unexpected issues with your car's cameras and side mirrors.We take all customer concerns seriously and would like to investigate this matter further. Can you please provide us with more details about the visit, such as the date and time of the service, the technician's name, and any relevant communication or notes from our staff? Additionally, have you noticed any other issues with your vehicle's systems or functionality since the service?We will look into this matter and work with our technicians to determine what may have caused the disconnection of your cameras and the adjustment of your side mirrors. We will also review our service procedures to ensure that we are providing the highest level of service to our customers.If there is anything we can do to rectify the situation or make things right, please don't hesitate to let us know. We appreciate your loyalty and trust in our shop, and we are committed to providing you with the best possible service.Thank you for your patience and understanding. Please feel free to contact us if you have any further questions or concerns.Thank you,Victoria GibboniCustomer Relations Manager623-815-4581vgibboni@asburyauto.comLarry H. Miller Hyundai/Genesis Peoriawww.larrymillerhyundai.comwww.larrymillergenesis.com8425 W. Bell Rd.Peoria, AZ 85382

May 16, 2024

Everything went very well, they cleaned the car at the end, took the right amount of time, waiting area was very accommodative. More

by WilliamBeasley 2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Larry H. Miller Hyundai Peoria responded

Greetings, Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA. If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COM Thank you, Victoria Gibboni Customer Relations Manager 623-815-4581 vgibboni@asburyauto.com Larry H. Miller Hyundai/Genesis Peoria www.larrymillerhyundai.com www.larrymillergenesis.com 8425 W. Bell Rd. Peoria, AZ 85382

Jul 08, 2024 -

Larry H. Miller Hyundai Peoria responded

Greetings,Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA.If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COMThank you,Victoria GibboniCustomer Relations Manager623-815-4581vgibboni@asburyauto.comLarry H. Miller Hyundai/Genesis Peoriawww.larrymillerhyundai.comwww.larrymillergenesis.com8425 W. Bell Rd.Peoria, AZ 85382

May 16, 2024

Great sales department. Poor service department. It's a real toss up if we will purchase new vehicles here in the future. More

by jtgoettl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
May 16, 2024 -

Larry H. Miller Hyundai Peoria responded

Thank you for your review, I would like to learn more information about your experience and how we can do better in the future. I am happy to hear you like our sales department and would love the opportunity to continue having you as our guest. Please reach out to me with any concerns directly, best regards Justin Mauer General Manager 623-815-4510.

May 16, 2024

They were perfect. They told me what was wrong with my car and they gave me a loaner and it was perfect picked it up and was great. More

by bkstaman01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Larry H. Miller Hyundai Peoria responded

Greetings, Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA. If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COM Thank you, Victoria Gibboni Customer Relations Manager 623-815-4581 vgibboni@asburyauto.com Larry H. Miller Hyundai/Genesis Peoria www.larrymillerhyundai.com www.larrymillergenesis.com 8425 W. Bell Rd. Peoria, AZ 85382

Jul 08, 2024 -

Larry H. Miller Hyundai Peoria responded

Greetings,Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA.If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COMThank you,Victoria GibboniCustomer Relations Manager623-815-4581vgibboni@asburyauto.comLarry H. Miller Hyundai/Genesis Peoriawww.larrymillerhyundai.comwww.larrymillergenesis.com8425 W. Bell Rd.Peoria, AZ 85382

...
17
...