Larry H. Miller Hyundai Peoria - Service Center

Awful dealership to work with We went with Larry H Miller Hyundai because they are approved by USAA. We bought a 2007 Hyundai Accent. When we bought the car they had lost the keys We went with Larry H Miller Hyundai because they are approved by USAA. We bought a 2007 Hyundai Accent. When we bought the car they had lost the keys and we waited a good hour waiting for them to find them. We then went to financing and were convinced to buy a warranty. We were told EVERYTHING is covered and that there is no deductible. I tried to call to cancel the warranty the next day and Brandon (who had told me we could think it over that night and cancel it if needed) told me that I would only get half the money back. After multiple phone calls back and forth we ended up being stuck with the warranty. We also never received paperwork proving we had even bought the warranty and got the run around when we asked for it. We took the car in for the first oil change on time and were told that our radiator had cracked. They replaced the part promptly but when we received the bill we were being charged a deductible. After some research into our problem, the service department AGREED that we had been lied to and told us Brandon had been fired due to other situations like this. We had about six different people approach us apologizing for the problem but no one fixed anything. During this whole thing, the team suggested that we put a new thermostat in. This would be covered by the warranty but they said it could be done at a later time and sent us home. 3 weeks later I was standard on the side of the road because the thermostat broke and in turn it blew a head gasket on our car and broke the radiator. We had the car towed back to the dealership and they argued that they would not be paying for it because we had not had the thermostat replaced to begin with. In my opinion, if it was broken, they should have just replaced it the first time we were there instead of saying it didn't need to be done at that point. Eventually they agreed to pay for everything except for the thermostat. Well, now it has been THREE WEEKS and I still have not received my car back. I have called constantly and sometimes it takes days for them to call me back. They have not gone through with getting us the rental car that our warranty pays for either. They also have no date for when I will get my car back and just say they will call with updates. I have never had such bad service before. Every time we have been at the dealership we have had a problem of some kind. I will NEVER buy from this dealership again or recommend them to anyone I know. More

In and Out With an Added Recall Fix I took out 2013 Tucson in for an oil change on 12/8/14. Dirk greeted me when I got there and went over the maintenance to be performed. He stated that I took out 2013 Tucson in for an oil change on 12/8/14. Dirk greeted me when I got there and went over the maintenance to be performed. He stated that they would also be performing recall maintenance on the airbag system if that was okay. I stated yes, as I was not in that big a hurry. To my surprise the work was done in under an hour!! My appreciation to Dirk and the whole Larry Miller Hyundai Maintenance Crew. Awesome job!! More

My Review The fact that I have to write anything is ridiculous. I rated 5 stars, no one pissed me off, I had my oil changed, the oil stayed in the car, car had The fact that I have to write anything is ridiculous. I rated 5 stars, no one pissed me off, I had my oil changed, the oil stayed in the car, car had no dents, dings or scratches when finished. If I really have to write amazing thoughts that end with exclamation points then it just goes another step farther into the whole 'every kid gets a trophy.' - the end More

scheduled maintenance The service was fast and easy. Rickey is always helpful and a pleasure to work with. Thankful for your courtesy van. I could not use your services wit The service was fast and easy. Rickey is always helpful and a pleasure to work with. Thankful for your courtesy van. I could not use your services without it. Driver is courteous and pleasant. More

Oil Change Everyone was friendly and nice. My salesman even came and checked on me. I was in and out in less then an hour!! Thank you Everyone was friendly and nice. My salesman even came and checked on me. I was in and out in less then an hour!! Thank you More

Tire leak needed new tires Excellent service at a good price. Dan Darling has always been pleasant and very honest and fair with both myself and my wife on every time we had to Excellent service at a good price. Dan Darling has always been pleasant and very honest and fair with both myself and my wife on every time we had to come in for regularly schduled service or when we experienced a problem. More

Smooth recall experience I brought my 2013 Sonata in for a recall and had a very smooth and easy experience. Rickey was very friendly and helpful and the recall work was done I brought my 2013 Sonata in for a recall and had a very smooth and easy experience. Rickey was very friendly and helpful and the recall work was done very quickly. More

Never disappointment My 2011 Sonata has known no other maintanance facility other than Larry Miller Hyundai, and I will make sure it stays that way. Always look forward t My 2011 Sonata has known no other maintanance facility other than Larry Miller Hyundai, and I will make sure it stays that way. Always look forward to my trip there and feel so good when I leave. Thx to Craig and the personnel in Service I never have no fear my Sonata will take me wherever I want to go trouble free, Thanks guys. More

EXCEPTIONAL SERVICE LARRY MILLER HYUNDAI PEORIA. EXCEPTIONALLY OUTSTANDING IN EVERFY WAY. MY SERVICE ENGINEER WAS "DIRK". HE IS ALSO OUTSANDING IN EVERYWAY. "CASEY" LARRY MILLER HYUNDAI PEORIA. EXCEPTIONALLY OUTSTANDING IN EVERFY WAY. MY SERVICE ENGINEER WAS "DIRK". HE IS ALSO OUTSANDING IN EVERYWAY. "CASEY" WENT OUT OF HER WAY TO ALSO HELP ME. More

Excellent! From Craig, the dealership and even the security guard, the service I received at Larry Miller Hyundai in Peoria, Arizona was excellent as always. Th From Craig, the dealership and even the security guard, the service I received at Larry Miller Hyundai in Peoria, Arizona was excellent as always. Thank you so very much! More