Larry H. Miller Hyundai Peoria - Service Center

scheduled maintenance Excellent staff. Knowledgeable and friendly. Performed the work in a timely manner. Explained work being done. Clean and comfortable waiting area. Excellent staff. Knowledgeable and friendly. Performed the work in a timely manner. Explained work being done. Clean and comfortable waiting area. Would definitely recommend this dealership to a friend. More

Good Service Dan was able to quickly review my vehicle's problem, contact me and explain the charges, and complete the work in the time frame promised. Dan was able to quickly review my vehicle's problem, contact me and explain the charges, and complete the work in the time frame promised. More

This is the experience that I have come to expect from Larry Miller. I have been bring my car in for 3 years and have never been disappointed. Miller. I have been bring my car in for 3 years and have never been disappointed. More

Replaced radio After several attempts and separate visits to repair the radio, the dealership decided to just replace it. I waited at the dealership for the work to After several attempts and separate visits to repair the radio, the dealership decided to just replace it. I waited at the dealership for the work to be completed. It only took a couple of hours and I was out the door. Easy and painless, plus was still under warranty! More

car recall Friendly and efficient. They assisted and went over well the 4 recalls on my car. They were very helpful. Recommend highly! There is not much more I c Friendly and efficient. They assisted and went over well the 4 recalls on my car. They were very helpful. Recommend highly! There is not much more I can add. More

Great! Having the oil change for the first time at Hyundai, I had a GREAT experience. Thank you to Daniel. I will not be nervous going next time. Having the oil change for the first time at Hyundai, I had a GREAT experience. Thank you to Daniel. I will not be nervous going next time. More

Great employees and service. Jake was the nicest person to talk to. He told me about how long they would have my car. All the work was done quicker than expected. My car seems to Jake was the nicest person to talk to. He told me about how long they would have my car. All the work was done quicker than expected. My car seems to be cleaner than when I drop it off. As long as you have employees like Jake and the service I get, I will be a customer for a very long time. Thank you for Jake and great service! More

replace battery Was very upset about battery warranty and being charged when this was the second time I've had problems with it since I've had the car. Steve could no Was very upset about battery warranty and being charged when this was the second time I've had problems with it since I've had the car. Steve could not have taken better care of my fiance and I he helped explain everything to us and ultimately kept our business at Larry Miller. More

Awful dealership to work with We went with Larry H Miller Hyundai because they are approved by USAA. We bought a 2007 Hyundai Accent. When we bought the car they had lost the keys We went with Larry H Miller Hyundai because they are approved by USAA. We bought a 2007 Hyundai Accent. When we bought the car they had lost the keys and we waited a good hour waiting for them to find them. We then went to financing and were convinced to buy a warranty. We were told EVERYTHING is covered and that there is no deductible. I tried to call to cancel the warranty the next day and Brandon (who had told me we could think it over that night and cancel it if needed) told me that I would only get half the money back. After multiple phone calls back and forth we ended up being stuck with the warranty. We also never received paperwork proving we had even bought the warranty and got the run around when we asked for it. We took the car in for the first oil change on time and were told that our radiator had cracked. They replaced the part promptly but when we received the bill we were being charged a deductible. After some research into our problem, the service department AGREED that we had been lied to and told us Brandon had been fired due to other situations like this. We had about six different people approach us apologizing for the problem but no one fixed anything. During this whole thing, the team suggested that we put a new thermostat in. This would be covered by the warranty but they said it could be done at a later time and sent us home. 3 weeks later I was standard on the side of the road because the thermostat broke and in turn it blew a head gasket on our car and broke the radiator. We had the car towed back to the dealership and they argued that they would not be paying for it because we had not had the thermostat replaced to begin with. In my opinion, if it was broken, they should have just replaced it the first time we were there instead of saying it didn't need to be done at that point. Eventually they agreed to pay for everything except for the thermostat. Well, now it has been THREE WEEKS and I still have not received my car back. I have called constantly and sometimes it takes days for them to call me back. They have not gone through with getting us the rental car that our warranty pays for either. They also have no date for when I will get my car back and just say they will call with updates. I have never had such bad service before. Every time we have been at the dealership we have had a problem of some kind. I will NEVER buy from this dealership again or recommend them to anyone I know. More

In and Out With an Added Recall Fix I took out 2013 Tucson in for an oil change on 12/8/14. Dirk greeted me when I got there and went over the maintenance to be performed. He stated that I took out 2013 Tucson in for an oil change on 12/8/14. Dirk greeted me when I got there and went over the maintenance to be performed. He stated that they would also be performing recall maintenance on the airbag system if that was okay. I stated yes, as I was not in that big a hurry. To my surprise the work was done in under an hour!! My appreciation to Dirk and the whole Larry Miller Hyundai Maintenance Crew. Awesome job!! More