Larry H. Miller Hyundai Peoria - Service Center

Service department is very customer oriented, professional and keeps its customers informed about the statues of the service being performed.. Great dealership! professional and keeps its customers informed about the statues of the service being performed.. Great dealership! More

Always the best service, conversation. The service team is great and I would recommend Larry Miller to everyone. The service team is great and I would recommend Larry Miller to everyone. More

They are always very friendly and knowledgeable about the maintenance of our car. They will investigate and supply us with pricing for anything additional thst is needed. maintenance of our car. They will investigate and supply us with pricing for anything additional thst is needed. More

Very pleased with larry h. Miller. Work is done to my satisfaction and prices are reasonable. Amanda my advisor was great!! Really appreciated her. Miller. Work is done to my satisfaction and prices are reasonable. Amanda my advisor was great!! Really appreciated her. More

I had a great experience today getting an oil change and tire rotation on my Sonata. They were fast and efficient. They communicated well. The thing I appreciated the most was that they didn’t try to sell m tire rotation on my Sonata. They were fast and efficient. They communicated well. The thing I appreciated the most was that they didn’t try to sell me anything extra. More

5 out of 5 stars! Excellent customer service was provided by Ashleigh and excellent service was provided by the service department! Excellent customer service was provided by Ashleigh and excellent service was provided by the service department! More

I had an issue that caused my 2022 Hyundai Sonata’s transmission to need to be replaced just outside of the 100K factory warranty. Thankfully Hyundai was going to cover 90% of the cost and a rental car transmission to need to be replaced just outside of the 100K factory warranty. Thankfully Hyundai was going to cover 90% of the cost and a rental car. The issue I had was it took almost a month to get the work done because the part took forever to arrive and then I found out that the technician that had worked on it missed putting a handful of bolts back in place. I only discovered this because a metal skid plate fell off while I was driving it so I had it independently inspected elsewhere. In my eyes I could never trust Larry Miller Hyundai again, that is until I met Kevin Naylor. Keep in mind I was going into the dealership furious but the moment I met Kevin he was extremely apologetic, understanding and reassuring. Kevin took complete ownership of the situation and made sure I was going to be fully reimbursed for what I had paid and for my inspection. He gave me his card with his personal cell phone on it and he told me if I need anything to let him know. We actually had a pretty long conversation. I’ve worked in many different aspects of customer service over 25 years from 5 diamond resorts to Fortune 500 company’s and I can say I can count on one hand the number of times I’ve met a person like Kevin. The passion and dedication he exudes for his job is unbelievable. I would be honored to work with the man, I hope his superiors recognize his value to the organization. Needless to say I’m a Larry Miller Hyundai fan for life….as long as Kevin Naylor is there at least. More