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Larry H. Miller Hyundai Peoria - Service Center

Peoria, AZ

4.7
1,435 Reviews

1,435 Reviews of Larry H. Miller Hyundai Peoria - Service Center

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December 30, 2017

No meeting took place. I called in and found out that I was a winner in the "Ultimate Employee Package." I told the lady I was talking with that I was making an appointme More

by billyl36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Mathias, service Advisor
Jan 02, 2018 -

Larry H. Miller Hyundai Peoria responded

billyl36, our Customer Relations Manager Robert will reach out to you today so that you can get your prize. Thank you for bringing this to my attention and please let me know if I can help you with anything else. – Rick Trinkl, General Manager, (480) 887-8450

December 23, 2017

great experience on my service call I was met right on time (my appt was at 7 am) and taken over the needed services I was to get on my Santa Fe at this time. The service rep was very we More

by Big D 769
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Frinkle
Dec 26, 2017 -

Larry H. Miller Hyundai Peoria responded

Big D 769 — thank you for taking the time to leave us a 5-star review! I am thrilled to hear you had a great experience with our service department. We hope to see you again soon! -Rick Trinkl, General Manager

December 18, 2017

Beware, Don't deal with these people. Beware of these service men, they offer customers free alignment check only to ruin your car. I came to this dealer Larry Miller Hyundai Peoria to hav More

by disgrunted customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Mathias, John.( last name was not revealed for a reason)
Dec 18, 2017 -

Larry H. Miller Hyundai Peoria responded

Our service staff is trained to diagnose and fix car issues to the best of their abilities. If you feel as though there has been a mistake, please give me a call so that we can discuss it directly. Thanks, Rick Trinkl, General Manager, 623-815-4510

December 14, 2017

My Sonata Recall I enjoyed my wait of approximately 1 hour watching TV and having coffee and sweet rolls. Dirk was very professional. Although I only have 1000 miles More

by annie4207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dirk
Dec 14, 2017 -

Larry H. Miller Hyundai Peoria responded

I'm glad you enjoyed our refreshments and your service experience, Annie! We appreciate you choosing us and hope you'll let us know if there's anything else we can help you with in the future. -- Rick Trinkl, General Manager

December 03, 2017

Great fast servce. I have been going to LMH service center for over 10 years now. I've seen consistent improvement over the years. Make an appointment, and I recommend More

by Davidc252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Mathias, Brendan Drobina, Amanda Fox, Jake Ventimiglia, Michael Tommasino
Dec 04, 2017 -

Larry H. Miller Hyundai Peoria responded

David, I can't tell you how much we appreciate your loyalty. Thank you so much for choosing us and for leaving such excellent feedback! I will pass your kind words along to Amanda. Don't hesitate to let us know if you need anything else! -- Rick Trinkl, General Manager

November 13, 2017

Excellent. A pleasure to be well taken care of. We don't put many miles on our Hyundai but really look forward to the hour plus we spend in the getting the car serviced. You REALLY take care of your More

by 1wally23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Pauley
Nov 13, 2017 -

Larry H. Miller Hyundai Peoria responded

Thank you so much for this meaningful feedback about our service center! We really appreciate it and will be more than happy to help you again in the future should the need arise. Let us know if you need anything! -- Rick Trinkl, General Manager

November 01, 2017

Not a sales issue. Emergency service. Brendan is very knowledgeable and friendly. He diagnosed the problem on the phone and put me in touch withHyundI roadside service. They transported t More

by pad5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan (service), Rick Trinkl
Nov 01, 2017 -

Larry H. Miller Hyundai Peoria responded

It was a pleasure working with you! Thank you so much for taking the time to leave us a review—Brendan and I appreciate it. Please let us know if there is anything else we can help you with, we will be more than happy to do so! -- Rick Trinkl, General Manager

October 27, 2017

Larry Miller Hyundai on Bell Rd We are very happy that we purchased our car at Larry Miller Hyundai Peoria and extremely happy with their service department. Would recommend them th More

by Al34ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason in service, Rick Trinkl
Oct 27, 2017 -

Larry H. Miller Hyundai Peoria responded

Thank you so much for this excellent review! I'm delighted that you had such a positive experience and we will make sure that all your needs continue to be met. Let us know if there is anything else we can help you with! -- Rick Trinkl, General Manager

October 17, 2017

High-Quality Work at Competitive Prices I appreciate the high-quality work of LHM Hyundai Peoria and the service that I receive there. Dirk Dunham, my service advisor, always greets me and l More

by oliveman777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dirk Dunham
Oct 18, 2017 -

Larry H. Miller Hyundai Peoria responded

I'm delighted that you have had a history of successful service visits with us. We sincerely appreciate your loyalty and will work hard to make sure your automotive needs are continually met. Thank you so much for sharing your experience and please let us know if you need anything else. Thanks, Rick Trinkl, General Manager

October 12, 2017

Service center customer service I explained that my tire was defective. I had explained this before on another visit and was told nothing was wrong. Tire continued to lose air. On More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed above
Oct 16, 2017 -

Larry H. Miller Hyundai Peoria responded

Laura, I understand your frustration and am disappointed that you’re not satisfied with your service experience. Tire pressure tends to fluctuate with temperature or other common occurrences. You’re welcome to reach out to our service manager, Carl, or me if you feel as though there has been a mistake in diagnosis. Thanks, Rick Trinkl, General Manager, 623-815-4510

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