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Larry H. Miller Hyundai Peoria - Service Center

Peoria, AZ

4.7
1,435 Reviews
Call Service Center (480) 865-3988

1,435 Reviews of Larry H. Miller Hyundai Peoria - Service Center

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July 28, 2024

Service is great because service advisor Melissa is awesome. Always smiles, follows up and explains everything to us. More

by epdoyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 28, 2024

Efficient Courteous Professional Well manged Clean Competent Friendly Punctual Comfortable waiting area Provides beverages and snacks Clean restrooms More

by JSchesnol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 27, 2024

This is the first time at Larry H. Miller Hyundai Peoria Service for my 2024 Inoniq 6 Recall for a software update. The staff people were wonderful and attentive to customers needs. Th More

by cddoan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashleigh Ray
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July 26, 2024

I think they are improving in their customer service. They started putting my information in their system incorrectly last year and taking over a year and multiple visits to correct it ... today I felt a More

by Bazaardeals
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Yinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
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July 26, 2024

I have used Larry Miller Hyundai service for 15 years. They are always top notch More

by Jeff Conner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 25, 2024

Very poor customer service and very poor communication. They need to get better at this. More

by bobbyalldis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All
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Jul 26, 2024 -

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to share your feedback with us. We apologize that we fell short of your expectations in terms of customer service and communication. We take all feedback seriously and are truly sorry that you had a poor experience with us. We're committed to providing excellent service and clear communication to all our customers. We will take your feedback as an opportunity to improve our processes and ensure that we're providing the level of service you deserve. If you would be willing, could you please provide more details about your experience, including the specific issues you faced with our customer service and communication? This will help us to identify areas for improvement and make changes to prevent similar issues in the future. Again, we apologize for the inconvenience you've experienced and appreciate your feedback. We hope to have the opportunity to serve you better in the future. Thank you, Victoria Gibboni Customer Relations Manager 623-815-4581 vgibboni@asburyauto.com Larry H. Miller Hyundai Peoria www.larrymillerhyundai.com 8425 W. Bell Rd. Peoria, AZ 85382 Larry H. Miller Genesis Peoria www.larrymillergenesis.com 17336 N 84th Ln, Peoria, AZ 85382

July 25, 2024

I buy cars from you and you service them. If I keep coming back, your folks must be doing their jobs and are pleasant to deal with. More

by phxseaotter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Yinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts
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Jul 26, 2024 -

Larry H. Miller Hyundai Peoria responded

Aww, thank you so much for taking the time to leave a 5-star review! We're thrilled to hear that our team has been able to provide you with excellent service and a pleasant experience. We're grateful for customers like you who come back to us time and time again. We'll keep working hard to make sure your next visit is just as great!

July 25, 2024

I was able to track the progress of my at car the entire time it was at the dealership. They provided a complete breakdown of the status of my vehicle and any service that they felt needed to be done. Great More

by maarmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro in service
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Jul 26, 2024 -

Larry H. Miller Hyundai Peoria responded

Thank you so much for taking the time to share your 5-star review! We're thrilled to hear that our team was able to keep you informed throughout the service process and that you were pleased with the work done on your vehicle. We appreciate your loyalty and look forward to serving you again in the future!

July 24, 2024

My car feels like new again. Thank you to Mark for always providing excellent service. More

by TrayMonty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 24, 2024

Amazing looking shop! Always friendly…. Ashley ray is the best!!!! Super communicative and attentive to details!! More

by Je.asap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2024 -

Larry H. Miller Hyundai Peoria responded

Wow, thank you so much for your amazing review! We're thrilled to hear that you had a fantastic experience at our shop and that Ashleigh Ray went above and beyond to make sure you felt welcome and well taken care of. We're so grateful to have team members like Ashleigh Ray who embody our values of friendliness and attention to detail. We'll be sure to pass along your kind words to her and look forward to serving you again in the future! Thank you, Victoria Gibboni Customer Relations Manager 623-815-4581 vgibboni@asburyauto.com Larry H. Miller Hyundai Peoria www.larrymillerhyundai.com 8425 W. Bell Rd. Peoria, AZ 85382 Larry H. Miller Genesis Peoria www.larrymillergenesis.com 17336 N 84th Ln, Peoria, AZ 85382

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