Larry H. Miller Hyundai Peoria - Service Center

Larry H. Miller Hyundai Peoria responded

Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with our service department. It’s wonderful to know that our team, especially Dustin, made you feel well taken care of. We’ll be sure to pass along your praise to him and the rest of the staff. Your feedback means a lot to us, and we look forward to serving you again in the future!

Larry H. Miller Hyundai Peoria responded

Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you found our services fast and efficient. It’s great to know that you appreciate the convenience of our app and the clarity it provides with visuals for repairs. Our team works hard to ensure that our customers have the best experience possible, and your feedback serves as wonderful encouragement. If you have any more suggestions or need assistance in the future, please don't hesitate to reach out! Thanks again for your kind words, and we look forward to serving you again!

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to share your positive feedback about Nick. I’m truly pleased to hear that their efforts in providing professional and courteous customer service are making such an impression. At LHM Hyundai, we believe that exceptional customer service is the cornerstone of our success. Nick not only exemplifies this philosophy but also motivates their team to do the same. Their dedication to ensuring each customer feels valued and respected truly sets a standard for all of us. I will personally commend Nick for their outstanding performance, and I encourage you to share specific examples of interactions that stood out to you. Recognizing and celebrating our team members’ achievements helps foster a culture of excellence and inspires everyone to continue striving for the best. Thank you, Victoria Gibboni Customer Relations Manager 623-815-4581 vgibboni@asburyauto.com Larry H. Miller Hyundai Peoria www.larrymillerhyundai.com 8425 W. Bell Rd. Peoria, AZ 85382 Larry H. Miller Genesis Peoria www.larrymillergenesis.com 17336 N 84th Ln, Peoria, AZ 85382

dpdionne62 responded

Victoria, I can give you several examples of Nick's professionalism and customer service. I was in for service on a recall for a driver's side wiperblade. It was not necessarily an big service item but Nick came out to and introduced himself and knew why I was there for service. I also told him that I had an appointment in approximately forty-five minutes later. So he understood that I needed the car done promptly. He assured me that he would make sure that I would be able to make my next appointment. He texted me while I was waiting for the car to be done to keep me informed as to the progress of the service. When the service was done and he came to me to let me know, he thanked me for allowing him to be able to help me. And after signing the paperwork he gave me his card so that I could ask for him the next time I needed service. I told him that I will be back soon foon for an oil change. I will ask for Nick on future service appointments. Thank you. Dennis Dionne

dpicken responded

Larry H Miller Hyundai is a reputable and professional dealership with many very exceptional individuals that make a car deal somewhat enjoyable - such as Adreonna in sales, Ashleigh in service as well as Amanda and Nick in finance. Thank you all for a pleasurable experience in purchasing our new 2024 Palisade - great SUV.

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to share your experience with us. We're thrilled to hear that Dustin provided you with timely and professional service. Clear communication and efficient problem-solving are core values of our team, and it’s gratifying to know that they made a positive impact on your experience. We appreciate your trust in us, and we look forward to ensuring that your needs are fully met during the follow-up appointment. Should you have any further questions or require additional assistance, please do not hesitate to reach out. Thank you for choosing us, and we look forward to serving you again soon! Thank you, Victoria Gibboni Customer Relations Manager 623-815-4581 vgibboni@asburyauto.com Larry H. Miller Hyundai Peoria www.larrymillerhyundai.com 8425 W. Bell Rd. Peoria, AZ 85382 Larry H. Miller Genesis Peoria www.larrymillergenesis.com 17336 N 84th Ln, Peoria, AZ 85382

Larry H. Miller Hyundai Peoria responded

Thank you for reaching out to us regarding your recent service experience. I sincerely apologize for the inconvenience and confusion you have faced with the oil change and the windshield washer issue. Your concerns are important to us, and I appreciate you bringing them to my attention. I would like to discuss this further with you to ensure we resolve the issue to your satisfaction. Greetings, Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA. If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COM Thank you, Victoria Gibboni Customer Relations Manager 623-815-4581 vgibboni@asburyauto.com Larry H. Miller Hyundai/Genesis Peoria www.larrymillerhyundai.com www.larrymillergenesis.com 8425 W. Bell Rd. Peoria, AZ 85382