Larry H. Miller Hyundai Peoria

I wanted a new 2013 Sonata, and requested a call back via Internet. A few hours later I got a call from Ruben Mendez, I gave him all my info over the phone so he could tell me if we could make the deal happe Internet. A few hours later I got a call from Ruben Mendez, I gave him all my info over the phone so he could tell me if we could make the deal happen. At first he said that he didn't think I could get the car I wanted for the monthly payment that I wanted, so I thanked him and thought that was the end of it. A few hours later he called me at work and said that he could make it work. I was so excited, I got off work and took my family from Laveen to his dealership in Peoria. We got there excited to choose a color of the Sonata, and he came out and greeted us, and said this is what I worked up the deal with, it was a 2011 dark gray Sonata, which was nice, BUT it was NOT a 2013, when I asked why, he said that the car was a CERTIFIED per owned Sonata and that he could work a good deal. I was very hesitant, and it took me 2 hours to make up my mind, but I said ok...they worked up the paperwork and I had to leave a 1,000 check for a down payment which he agreed not to be deposited until October 5th, AFTER my mortgage payment. Next day he calls and said that I couldn't be approved, and that they were going to try another bank. The following day they called and said they got me approved thru HYUNDAI, but that I needed to come in and sign new paperwork. I get there and and they had new paperwork alright! The car was 19,000 plus fees came out to 21,000 the first time. THIS time it was 24,000!! I asked why, and he said they had to "Certify" my car in order for HYUNDAI to finance me!! I told him you said this car was a certified used car since day one, all of a sudden I have to pay 3,000 to certify?? Bottom line they were trying to add 3,000 to my bill for the warranty, because the finance company was giving me a better rate. I told Ruben if I am going to pay 24,000 it better be a brand new 2013 Sonata! He still refused and said the new one would be more like 26,000 and that he couldn't do that. I told them to unwind the deal, and that I would just take back my trade. They finally removed the extended warranty (that was optional) which he was trying to force on me, and I did take the car(only because my family fell in love with it), I got it for the 21,000 with a much lower finance rate which knocked my payment down 60.00. Then David the paperwork guy would not let me post date the check until the 5th of October as requested, but Ruben and David said just to call them (which I did call Ruben on the 30th of September , to remind him not to deposit until the 5th, he re-assured me it would be fine...End of story right?? HELL NO!, he emailed me, NOT CALLED ME, Monday the 1st, to say that he simply didn't get to the finance ladies on time, and that they deposited the check on Monday the 1st so that I would be advised that the check would hit my bank on Tuesday!!! Really?? I couldn't believe what kind of lowlife, and no morals person I have been dealing with since the beginning !!STAY AWAY FROM RUBEN MENDEZ & THIS DEALERSHIP! RUBEN IS A LIAR AND A CON MAN,& I AM TAKING THIS TO COURT!!! MORE TO COME!! These are Ruthless people that are there only to take your money!! No matter how they do it !! Tell your friends please!! Don't believe anything that comes out of RUBEN'S mouth!!! More

Would not recommend this dealer. Very dishonest about prices and salesmen do not regret wasting a week of my time and a couple hundred bucks I spent on a mechanic to inspect their cars (found an accident prices and salesmen do not regret wasting a week of my time and a couple hundred bucks I spent on a mechanic to inspect their cars (found an accident in its history on the car fax). Do not believe a word these people say. More

Shawn went above and beyond the call of duty coming to my place of employment in order pick up my car and take it to the dealer to install a special order rear view mirror without interfering with my work sc place of employment in order pick up my car and take it to the dealer to install a special order rear view mirror without interfering with my work schedule. Shawn and John both worked with us to obtain an equitable deal for all involved including a fair trade in value for our previous vehicle, overall incredibly pleased with the service and price. We would definitely buy here again and plan on returning to Larry Miller Hyundai for all of our service needs. Keep up the good work! More

Alisha was great and got me into car that was stylish,worked with my price, and dependable. If your looking for a car, I recommend Alisha. - Jeff D. stylish,worked with my price, and dependable. If your looking for a car, I recommend Alisha. - Jeff D. More

Alish provided exceptional customer service. She is extremely knowledgeable, professional, kind, and talks to you, not at you. The manager who sealed the deal was awesome as well. Providing facts, not extremely knowledgeable, professional, kind, and talks to you, not at you. The manager who sealed the deal was awesome as well. Providing facts, not pressure. I am sorry I forgot his name. Alisha knows who helped with the sale of the 2011 Elantra in trade for the Montero Sport. The finance manager was nice, but pushy and would not take no for an answer. He was perturbed we did not take the extra warranties/insurances offered. It as awkward during his process. Otherwise, a great dealership, people that we would refer our family/friends and return ourselves. Alisha was exceptional!! More

I am very happy with the way everyone helped me with this deal and getting me into the car i was looking to get into.I love the car very much very thing i was told about the car was spot on. Patrick Hofer wa deal and getting me into the car i was looking to get into.I love the car very much very thing i was told about the car was spot on. Patrick Hofer was great,he got me the payment and the 0 down that i was looking for and got me a good amount on my trade in.Sahwn was great also made sure that me and my wife were very happy with everything.Gary Watts helped us out a lot he made sure that we were happy with all the info the he gave us.I had great experience with the whole dealership and was very pleased with everything. And felt very valued. And the person behind the sales desk was great has while. More

I enjoyed a very pleasant experience, at the Larry Miller Hyundai dealership, recently. I purchased a used car there, and received the customary 90 day warranty, which generally covers the drivetrain only. I Hyundai dealership, recently. I purchased a used car there, and received the customary 90 day warranty, which generally covers the drivetrain only. I had a few very minor issues, with the car after purchase, which were not covered, under the warranty. However, even so, Alisha Jones, (Internet salesperson) saw to it that the car was serviced, to my very high standards, and satisfaction. I cannot say enough of her expertise, and outstanding Customer Service! Thank you, Alisha, You certainly deserve a promotion! I wish to praise Service Consultants, Chris, and Dirk, as well, for a job well done. Joe B. - Peoria, Arizona More

The sales and service provided were exemplary. Shawn,the salesperson, truly listened to my preferences and parameters and guided me to vehicles that exceeded my expectations. He went out of his way to make salesperson, truly listened to my preferences and parameters and guided me to vehicles that exceeded my expectations. He went out of his way to make the experience pleasant. My interaction with Nick of the service department was also very positive. More

My husband and I were looking for a mini van or SUV, we had been to several dealerships, but they did not have what we were looking for. My husband received a card in the mail from the Loan Zone dept. He c had been to several dealerships, but they did not have what we were looking for. My husband received a card in the mail from the Loan Zone dept. He called we made an appointment with Alisha.She was Awesome, she listened to what we had in mind and ran with it. She helped us find the perfect vehicle for our family. Everyone was very friendly. Alisha took us on a test drive where both my husband and I took turns to drive it. We are in a 2006 Nissan Murano. Eric in Finance worked his magic on what we could afford with our trade in. George is Awesome with the paperwork. It didnt take long at all. Once we decided on this vehicle they took it to the maintenace shop where they checked everything out. They told us when to be back. Well they called it was going to be another few hours because the had to get some other parts to fix a leak. I was very impressed that they fixed everything that needed to be. It is like driving a brand new car even though it is used. Being in a safe vehicle is important to me. We will be back for future vehicles. I have recommended Alisha and her team to several of my friends already. So on May 12th, 2012 I got my Mother's Day present early. Thank you Alisha and Team. From Jim and Gloria Currie More

Shawn in Sales and Rick in the Service Dept both did an excellent job. They were friendly, professional and answered all of our questions. We highly recommend this dealership to anyone looking for a Hyun excellent job. They were friendly, professional and answered all of our questions. We highly recommend this dealership to anyone looking for a Hyundai in the Phoenix, AZ area. More