Larry H. Miller Honda Boise

I own a 1986 Honda Accord with 288,000 miles and have been taking this vehicle for service to Larry Miller Honda in Boise since we moved to the area in 2002. I've been very pleased with their work as coo been taking this vehicle for service to Larry Miller Honda in Boise since we moved to the area in 2002. I've been very pleased with their work as coordinated by service advisor Tim Harney. He keeps me advised of the condition of my vehicle and I never feel pressured to have any unecessary work done. Tim has my full confidence and if he were ever to leave Larry Miller my business would go with him. More

I couldn't buy my Honday Odyssey from Larry Miller b/c they would not work with me price-wise, but do take my van to their service station. Tim Harney is my main contact there and he along with everyone they would not work with me price-wise, but do take my van to their service station. Tim Harney is my main contact there and he along with everyone else has been fantastic. Can't say too many good things about that team. They have always been there for me:from getting me in quick for an oil change, to lending me a car, to treating my dogs with such kindness when they came along for the ride. I would recommend Tim and the Larry Miller service team to anyone. Anna More

I recently purchased a used car form Larry Miller Honda. My over all experience was first class. Mark the used car manager made sure that I was completely satisfied and was very helpful. I was very satisf My over all experience was first class. Mark the used car manager made sure that I was completely satisfied and was very helpful. I was very satisfied with the deal that was proposed to me. The entire process from start to finish was smooth as silk. I would definitely recommend Larry Miller Honda and it's sales staff to anyone interested in a new or used car. Larry Miller Honda ROCKS!!! More

I went into Larry Miller Honda, to get my old car serviced, due to my breaks. I decided to purchase a new car, since my old car was a money pit. John O'Bryan and his employees were great to work wi serviced, due to my breaks. I decided to purchase a new car, since my old car was a money pit. John O'Bryan and his employees were great to work with. I am very picky and know what I want. I think they called me at least once a day with cars they found that fit what I was looking for. If I didn't like it, they just started over. The customer service was awesome. A few times I had to bring my two kids and Larry Miller's employees made sure they were taken care of. I have always shopped at Larry Miller and always will, they treat you like family. I always refer people to them. A week after I bought my car, I refered someone to them. If you are looking for a new or used car, I high suggest Larry Miller Honda. Ask for John O'Bryan, he will make sure you are taken care of! More

Larry Miller Honda - GM John O'Bryan - better known as lying O'Bryan Ripoff Report Verified Safe An elderly widow from Boise who clearly stated she was 'just looking' and had no money to buy a car w lying O'Bryan Ripoff Report Verified Safe An elderly widow from Boise who clearly stated she was 'just looking' and had no money to buy a car was coerced into a car deal by an aggressive salesman and General Manager in the waning hours of an off site sale. Believing she would be able to exercise a three day right of recision, the widow and her senior citizen male friend signed a sales contract for the purchase of a used Mercury V8 luxury car. It seems a consumer cannot ask about pricing of vehicles without making an offer which turns into a high pressure sales situation. For senior citizens, in their 70s, the pressure is just too much to take. The widows intention to price new cars in the fuel efficient mid size class turned into a switch from what she may have been looking for to 'what would it take for us to get this out the door for you today' from the high pressure salesman. The tactic in working a deal through a general manager and making her feel special made the older widow feel confused and obligated. You see, she is from a generation where her word is her bond. If a salesman can twist his words into an offer from her, where is she to go? The widow's friend was even instructed to drive to Boise to get his checkbook and the widow could pay him back when she received an inheritance later. After driving off the lot, the senior citizens immediately felt the remorse of being persuaded into a decision they never intended to make. The next day they took the car to the dealer. Neither the GM, John O'Bryan nor the salesman was available to speak with them. The widow left car with a note that a stop payment was made on the check and the car is returned. She never intended to buy this large car for such a large amount of money. It turned out that the 'out the door price' was ratcheted up another $2,000 with warranty, doc fees, and taxes. A car that books out retail for $8,500 was shoved into the widows hands for $14,000! The story is not over. The dealer did not take the car back. It was driven by a dealership employee from Caldwell to Boise and left in the widow's friend's driveway unlocked with a note describing the location of the keys and that the car was hers and was not to be returned again. A voice message from the controller of the dealership also insisted that she WILL pay for this car despite the stop payment. As a consumer advocate and financial advisor unrelated to this widow I was asked to help. I called John O'Bryan, the GM to let him know that while he asserts his legal position in this deal it would be great customer service to take this car back. It was not only inappropriate for the widow, she grossly over paid for the car, the 'out the door price' was misrepresented. The fact that she does not have the resources to pay her friend back for the car adds insult to injury. John agreed to meet with us. When we entered the dealership we were confronted by his 'right hand man' who said John was not available despite our prior conversation that morning. After several minutes of confrontation, the 'right hand man' finally summoned John. We rehashed the deal, disagreed on the circumstances but he finally said 'I cannot force you into that car'. He took the keys back reluctantly and shook my hand. We left the dealership thinking the ordeal was over. A day later the car showed back up on the widow's friend's driveway with note that it will be returned again if it is brought back to the dealership. If John O'Bryan and his staff treat a senior widow this way, how will they treat you. For them it is all about the deal despite the rhetoric of customer service. Advocate Boise, Idaho U.S.A. More

My experience was fine. Another website had all positive reviews for this dealership, which is why I contacted them in the first place. I had to buy two cars in one week (one for a family member). Between t reviews for this dealership, which is why I contacted them in the first place. I had to buy two cars in one week (one for a family member). Between the two cars I must have contacted at least 15 dealerships.They were typical in pricing for the new car --a hot hybrid which they and everyone else were marking up and which we ended up getting elsewhere-- but very accommodating on the excellent used car I did buy from them. Wlliam and the business manager who wrote up the deal were both friendly, straightforward, and honest. I know how to work a deal and I was not taken on this. There were no slip-slide stunts or attempts at last minute add-ons.Of course I was very clear and firm about not accepting that kind of thing and what I was willing to pay. Yes, I'd rather everyone gave their lowest price up front, but if you end up getting a great deal ("great" being based on a lot of good research), who cares? More

I wish we would have read this before attempting to purchase our 2008 Honda Fit. These people pushed and pushed to get us to purchase the car on May 31st. It is now 11 full days later and still no car purchase our 2008 Honda Fit. These people pushed and pushed to get us to purchase the car on May 31st. It is now 11 full days later and still no car. They won't return phone calls and the papers have already been signed. They keep claiming they can't track the car. I work for a large computer company and can tell anyone at any time where their computer is in the process and or when it was scanned from truck to truck. How can they not have the ability to track this? What is this 1980? Don't ever buy anything from these lying thieving people. More

I took my Accord to Larry Miller for regular service (30K mile checkup) I received a call during the day and was told that my brakes were extremely worn, that they were "metal on metal" and needed to be redo mile checkup) I received a call during the day and was told that my brakes were extremely worn, that they were "metal on metal" and needed to be redone. I felt that was very unusual because I had not had any problems or noise from them. I told them to wait, I picked up my car and took it to Les Schwab and another dealer for a second opinion, and was told they were fine. I ended up driving another 6 months before I needed to have the brakes redone. I felt this dealership was very dishonest and would never trust them to work on my car much less do any business with them. I drive from SE Boise to Nampa so that I can get service from the Tom Scott dealership - the Tom Scott dealership is excellent. More

Dealership put Type R emblems on a Civic SI and sold the car as a Type R for thousands of dollars more. The Civic SI Type R is not offered in the United States and the only compensation offered to us was a car as a Type R for thousands of dollars more. The Civic SI Type R is not offered in the United States and the only compensation offered to us was a cigarette lighter, security system, and to have the emblems taken off (but they would not drop the price to what a base model Civic SI would cost). More