Larry H. Miller Honda Boise
Boise, ID
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I was in a unique situation with the vehicle I was in. Mike and chad understood the situation and did everything they could to get me into a great newer vehicle. I will reccomend everyone in the market fo Mike and chad understood the situation and did everything they could to get me into a great newer vehicle. I will reccomend everyone in the market for a new or used vehicle Larry Miller. More
The need to find an automobile and all that goes with that came up for me very unexpectedly and I was dreading having to deal with my previous bankruptcy in relation to financing. The only fear that riv that came up for me very unexpectedly and I was dreading having to deal with my previous bankruptcy in relation to financing. The only fear that rivaled the financial issues I was anticipating was having to go to an auto lot and allow a male salesman to treat me like the naive woman who could easily be taken advantage of. I was actually ignoring all the dealer calls I was getting because I desperately didn't want to go through all of that humiliation. I only answered Brian Foust's call because I thought it was my family calling, but I'm so glad I did. From the moment I spoke to him on the phone he was respectful and kind and promised me that I would not be treated poorly because of my bankruptcy. I agreed to meet with him and discuss my options, but I was still very skeptical that I would be able to get financing and that Brian wouldn't turn out to be one of "those" salesmen. I was so nervous the day I was supposed to meet with him that I didn't even eat and it really took all my motivation just to go to the lot. Once I was there and met Brian my experience was phenomenal, to say the least. Brian is clearly an honest, caring person and he made me feel comfortable right away. I was able to get financing, and even when I was nervous about loan terms, Brian was able to go over my monthly financial obligations and reassure me that I could meet the terms. The whole experience was effortless, very comfortable, and I got a car that I desperately needed that will allow me the opportunity to rebuild my credit and start putting my finances back on track. I'm deeply appreciative of the respect and care that was shown to me in a situation where I was faced with anxiety and humiliation. There are a lot of companies who see an opportunity to take advantage of people in my situation and I applaud their efforts to create a program built on honesty, compassion, and customer satisfaction. More
The reason for my review and rating on larry miller honda was for the excellent service given to our family, after the purchase of our vehilce. We purchased our vehilce at one of the the big larry miller aut was for the excellent service given to our family, after the purchase of our vehilce. We purchased our vehilce at one of the the big larry miller auto dealers sales, which multiple larry miller auto dealers attended. The sales person that sold us our vehicle worked for larry miller subaru and our vehicle came from larry miller honda. The sales person was nice and easy to work with, which was not our problem. Shortly after purchasing the vehicle, some minor issues presented themselves. So we took our vehicle to the larry miller subaru where the sales person worked. Once at the larry miller subaru with our vehicle the counter service person was pretty rude with us and started a run around game and basically told us to take it to the other larry miller which was the larry miller honda, because it was not they're problem. After some back and forth, just wanting someone to help us out regardless of where we may have had to end up taking the vehicle, they agreed to take a look at it. They mentioned a couple minor things that were the issue and said they had resolved them. After my experience with the counter service person I knew I was not going to return there. The vehicle was purchased for my wife and not regularly driven by me. I had the vehicle one day shortly later and noticed a couple minor issues again. Knowing I was not going to deal with the dealer that the sales person worked for I opted to speak with the service manager for the larry miller honda, given this was a later in the friday afternoon, he presented himself very well, listened to my concerns and understood what I was going through, before the call ended he had me scheduled for an appointment first thing monday morning. Monday morning comes and I meet Tim Harney the counter service associate, he listened to what I had to say and also knew exactly the issues as I presented them to him. As I waited for them to look it over, Tim and I spoke again about what was going on, what was going to be done and how long it was going to take, he even arranged for me to have another vehicle so I could get back home to handle the many things I had going on that day, shortly after a vehicle arrived and I was back to getting things done. The next day, I recieved a phone call from Tim Harney and was glad to hear everything was taken care of. When I went in to pick up my vehicle, Tim explained what they had done and I was on my way again. I personlly believe that auto dealers come with a certain bad stigma some times, if it was not for the professional actions of the service manager for larry miller honda, the great service from Tim Harney and the rest of the nice crew working there, I would have to say the stigma is true, but because of how great they handled my concerns and took care of me, I couldnt think of anywhere else I would want to purchase a future vehicle or have a vehicle service. These were all great people that did the "Right Thing" and certainly gained my respect and business. Thak You Again Larry Miller Honda, Krause Family More
I live 40 minutes away. I called to see if they had any CR-V LX models on the lot. Jeff answered the phone and all I could get out of him was I think we do. I asked again about quantity and got an I don't CR-V LX models on the lot. Jeff answered the phone and all I could get out of him was I think we do. I asked again about quantity and got an I don't know... If someone can't be bothered to get off their rear and walk out the door and look, or find someone who knows the inventory, they really don't want your business. More
i would definetly remend to others because of service i have had for 10 years. I have bought three cars thru this dealership and am very satisfied. have had for 10 years. I have bought three cars thru this dealership and am very satisfied. More
Larry Miller has a great sales staff, and parts and service department. All were very knowledgeable and helpful. I would recommend anyone to Larry Miller Honda Boise. service department. All were very knowledgeable and helpful. I would recommend anyone to Larry Miller Honda Boise. More
The Staff at Larry H Miller were extremely kind and knowledgeable. They were not pushy or rude, which we really appreciated. The price was fair, and we had a very positive experience. We love our 20 knowledgeable. They were not pushy or rude, which we really appreciated. The price was fair, and we had a very positive experience. We love our 2008 Honda Odyssey,are thrilled with the service we received, and will continue to receive. More
We just bought a 2008 Honda Civic Ex from Larry Miller Honda. Most of my immediate family have purchased their Honda's from Larry Miller Honda in Boise and we are all pleased about the wonderful customer Honda. Most of my immediate family have purchased their Honda's from Larry Miller Honda in Boise and we are all pleased about the wonderful customer service in Sales as well as in the repair department. David H who sold us our Civic works on the used cars side, he was extremely friendly, helpful and informative. We never felt pushed and the whole buying process was very comfortable. My family and I highly recommend this dealer, they will not let you down. More
My experience buying with Larry Miller Honda and specifically with Jeff Cristler was easy, fast, and stress-free. Jeff was very informative and easy to talk to. I love my new Honda and I would rec specifically with Jeff Cristler was easy, fast, and stress-free. Jeff was very informative and easy to talk to. I love my new Honda and I would recommend this dealership to others. More