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Larry H. Miller Genesis Peoria - Service Center

Peoria, AZ

4.8
164 Reviews

164 Reviews of Larry H. Miller Genesis Peoria - Service Center

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March 28, 2023

Just moved to AZ and needed maintenance for my G80. I worked with Josh and he was professional and courteous. I appreciated he was able to provide a loaner as wait time was going to be a bit long. Car More

by lpalicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wells
Mar 31, 2023 -

Larry H. Miller Genesis Peoria responded

Thank you for choosing our dealership for your automotive needs and for sharing your positive experience with us. Our team is committed to providing excellent customer service and quality work, and we're happy to know that we were able to meet your expectations. - , General Manager

March 16, 2023

Josh was great, service was performed on time, and properly for my 2022 GV70. Loaner car was ready on time, as was my serviced Genesis. Very happy with this dealer’s overall service. More

by Mmfink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only disappointment is promised referral fee was never paid, after many requests., Josh Wells
Mar 19, 2023 -

Larry H. Miller Genesis Peoria responded

Thank you for choosing our dealership for your automotive needs, and for leaving us a 5-star review! We're glad to hear that you were happy with the service you received and that our team was able to assist you in a timely and efficient manner. We appreciate your business and look forward to serving you again! - , General Manager

March 16, 2023

Repaired my genesis gv 70 in a timely manner. Was pleased with my service advisor, Joshua Wells. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wells
Mar 19, 2023 -

Larry H. Miller Genesis Peoria responded

Your glowing feedback is truly valued. Our goal is to offer exceptional customer service and it's great to hear that we were able to meet your expectations. We look forward to serving you again in the future. - , General Manager

March 11, 2023

Service tech Joshua was great. Ran into a small clitch while updating navigation and he kept me informed of the progress. Service completed completely. More

by Randy252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Mar 14, 2023 -

Larry H. Miller Genesis Peoria responded

Thank you for sharing your experience with us. Our team is dedicated to providing top-notch customer service, and it's great to hear that we were able to meet your expectations. We hope to see you soon for all your automotive needs. - , General Manager

March 10, 2023

My Service Consultant Josh Wells called to tell me the recall part was in to update our 2023 GV80 and that the 1st service was also due. We agreed on a date and on that day alternate transportation was br More

by chazenm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wells
Mar 14, 2023 -

Larry H. Miller Genesis Peoria responded

We're glad to hear that our team was able to provide you with excellent customer service and quality work during your visit to our dealership. Thank you for choosing us for your automotive needs and we appreciate your feedback. - , General Manager

March 02, 2023

I recently had service done on my 2022 Genesis GV80 3. 5t Advanced at Larry Miller Genesis in Peoria, AZ. My service advisor, Joshua Wells, gave me a luxury car service experience every step of the way! More

by Mark B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wells
Mar 06, 2023 -

Larry H. Miller Genesis Peoria responded

Thank you for sharing your experience with us. Our goal is to offer top-notch customer service and it's great to know that we were able to meet your expectations. We look forward to serving you again in the future.

March 02, 2023

Although we arrived almost an hour early for our appointment, Josh in service took immediate care of us. Had a hitch installed on my 2023 GV80. Came out looking great and the entire process went s More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wells
Mar 07, 2023 -

Larry H. Miller Genesis Peoria responded

Your positive feedback means a lot to us. Our team strives to create an exceptional experience for each and every customer, and it's wonderful to hear that we were able to do that for you. We look forward to serving you again in the future. - , General Manager

February 24, 2023

Every part of my experience from sales to service has been wonderful and so easy! Marissa my sales person is incredibly knowledgeable and easy to work with. And, Amanda in service was pleasant, super c More

by mondaythe5th
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa in Sales, Amanda in service
Mar 01, 2023 -

Larry H. Miller Genesis Peoria responded

Your review is greatly appreciated. Our team works hard to provide a smooth and satisfying buying process, and it's wonderful to hear that we were able to achieve that for you. We hope to see you soon for all your future automotive needs. - , General Manager

February 22, 2023

Thanks to Arizona’s rocky roads, our 3 month old GV-70 gained a big star in the center. Josh and a technician from Anytime Glass made it new again quickly and with no fuss. Service as it should be but oft More

by The2Noes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wells
Feb 25, 2023 -

Larry H. Miller Genesis Peoria responded

Your review is a true testament to our team's dedication. We are committed to providing an exceptional customer experience, and it's wonderful to hear that we were able to do that for you. We look forward to serving you in the future. - , General Manager

February 19, 2023

Josh was great. Took very good care of me and my G80. Accommodated my schedule and delivered when he said he would. A much better experience than my previous visits More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wells
Feb 21, 2023 -

Larry H. Miller Genesis Peoria responded

Your review is music to our ears! We work hard every day to provide the best customer service and it's great to hear that it shows. - , General Manager

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