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Larry H. Miller Genesis Peoria - Service Center

Peoria, AZ

4.8
164 Reviews

164 Reviews of Larry H. Miller Genesis Peoria - Service Center

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April 22, 2023

Josh does a great job. Efficient and communicates well Facility clean and organized and comfortable. More

by buzzellidave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wells
Apr 25, 2023 -

Larry H. Miller Genesis Peoria responded

Thank you for taking the time to share your positive experience with us. We're delighted to hear that our team was able to provide you with the assistance you needed and we look forward to serving you again soon.

April 18, 2023

Josh Wells did a great job. Got us in and out in a timely manner. More

by Janetmansell53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wells
Apr 21, 2023 -

Larry H. Miller Genesis Peoria responded

Thank you for leaving us a 5-star review and for choosing our dealership for your automotive needs! We're glad to hear that our team was able to provide you with the level of service that you expect and deserve. It was a pleasure doing business with you, and we hope to see you again soon!

April 14, 2023

Dealership was clean and neat. All personnel were polite and friendly. Service was finished on time. More

by Kcmsfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wells
Apr 21, 2023 -

Larry H. Miller Genesis Peoria responded

We're pleased to hear that our team was able to provide you with exceptional customer service and make your visit to our dealership a positive experience. Thank you for choosing us for your automotive needs and we hope to see you again soon.

April 13, 2023

Flawless visit to this dealership and interaction with Josh Wells. I had virtually no wait on arrival and the service was completed sooner than promised. More

by brian.gillies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wells
Apr 21, 2023 -

Larry H. Miller Genesis Peoria responded

Thank you for your wonderful review. It's great to hear that you had a fantastic experience at our dealership. Our team works hard to ensure that each customer leaves happy and satisfied, and it's rewarding to know that we were able to meet your needs.

April 09, 2023

Great service; very attentive, great communication during the service process, great follow up and personal service More

by gary.sirota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wells
Apr 21, 2023 -

Larry H. Miller Genesis Peoria responded

We are grateful for your kind words. Our goal is to provide an unforgettable and positive experience for each customer, and it's great to know that we were able to do that for you. We hope to see you back soon for all your automotive needs.

April 08, 2023

I’m confused about having to make an appointment. I made an appointment for 12 and then waited 3 1/2 hours for an oil change. Are you guys scheduling thousands of cars at one time which would defeat More

by JF123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wells
Apr 21, 2023 -

Larry H. Miller Genesis Peoria responded

It is unfortunate to hear that your experience was not as efficient as we generally strive to be every day. We try to create a service experience that is both streamlined and professional. I would very much appreciate hearing more about your service experience. If we have not connected by the time that you find this response, please reach out to me directly. I look forward to straightening this out with you! - , General Manager

April 01, 2023

Josh is so accommodating! He listens to my concerns and does his best to get the car in to the shop when I need the service. I live in Scottsdale but travel all the way to Lar More

by csheaaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wells
Apr 05, 2023 -

Larry H. Miller Genesis Peoria responded

We appreciate your feedback and thank you for choosing our dealership for your automotive needs. We're delighted to hear that our team was able to provide you with excellent customer service and quality work during your visit. - , General Manager

March 30, 2023

I had scheduled appointment for regular maintenance. I worked with Josh. He was professional, polite and efficient. Definitely a thumbs up! More

by sandestinsher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wells
Apr 05, 2023 -

Larry H. Miller Genesis Peoria responded

We are so grateful for your kind words. Our team strives to provide an exceptional experience for each customer, and it's great to hear that we were able to do that for you. We look forward to the opportunity to serve you again soon. - , General Manager

March 30, 2023

Quickly in and out and Josh was extremely informative. I would recommend the dealership to anyone between their service department and sales team. More

by Almightypinecone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wells
Apr 05, 2023 -

Larry H. Miller Genesis Peoria responded

We are so pleased to hear that you had a positive experience with us. Our goal is to provide the best customer service. It's great to hear that we were able to do that for you, and we hope that you will come back to see us again soon. - , General Manager

March 30, 2023

Josh was great to work with. Definitly a step in the right direction for the dealership to hire him for Genesis! Good communication and very courteous. More

by Lisa K
Recommend Dealer
Yes
Employees Worked With
Josh Wells
Apr 05, 2023 -

Larry H. Miller Genesis Peoria responded

We're glad to hear that our team was able to provide you with the assistance you needed during your visit to our dealership. Thank you for choosing us for your automotive needs and we look forward to serving you again in the future. - , General Manager

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